Questions & Answers

Q: QuestionWhat is the wireless range of the control dial?

• A:Answer The wireless control dial has a line of sight range of up to 20 meters.

Q: QuestionCan I use these speakers with my computer?

• A:Answer Yes, these speakers are compatible with any device that has Bluetooth, a USB port, or a 3.5mm output.

Q: QuestionHow many devices can I connect to these speakers?

• A:Answer You can connect up to three devices via Bluetooth, micro USB, and the 3.5 mm input.

Q: QuestionWhat is the peak power output of this speaker system?

• A:Answer The Z407 speaker system has a peak power output of 80 watts.

Q: QuestionWhat is the frequency response of the Logitech Z407 speakers?

• A:Answer The frequency response of these speakers is 40Hz - 20kHz.

Q: QuestionDoes this speaker system have a subwoofer?

• A:Answer Yes, the Z407 speaker system includes a ported, down-firing subwoofer.

Q: QuestionMine periodically make a poping noise from the subwoofer. Has anyone else experienced this? I wonder if it's interference with other bluetooth/ frequencies?

Asked 4 years ago by DaddyNASTY.

• A:Answer Hello Drusiph, A popping noise from the subwoofer indicates a power mismatch in the circuit. The popping noise occurs as the amplifier tries to produce more voltage than it can to meet the demands of the subwoofer. A power mismatch is not the only issue that causes a popping noise from the subwoofer. The noise may also be due to loose connections in the circuit. If this noise persists, than please visit this link: https://support.logi.com/hc/en-us/articles/360055951254-Warranty-Z407-Bluetooth-Computer-Speakers-with-Subwoofer-and-Wireless-control. This is the link to the 1-year limited hardware warranty that the Z407 comes with. Hope that this helped and that all is going well. Best Regards, Richard from Logitech

  Answered 4 years ago by Logitech

  Helpful (9)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionCan the Z407 connect three Bluetooth devices and switch between them simultaneously like the Z337 did?

Asked 4 years ago by Anonymous.

• A:Answer Hello, the Z407 can only connect to one BT device at a time.

  Answered 4 years ago by Logitech

  Helpful (8)Unhelpful (1)ReportAnswer this questionShow more answers (2)

Q: QuestionCan the speakers be used without the wireless controller?

Asked 4 years ago by Jasper.

• A:Answer No. The wireless part is for the volume, changing the base, and moving to the next song. The jumping to the next/previous song doesn't work for me and the speaker crackle and pop. DON'T BUY THEM! They are terrible.

  Answered 4 years ago by Disappointed

  Helpful (6)Unhelpful (1)ReportAnswer this questionShow more answers (1)

Q: QuestionWhere is the manual that should be in the box?

Asked 4 years ago by Pat.

• A:Answer The instructions are on the flaps of the box. Be careful not to throw the box out without saving these! Great speakers, awful instructions.

  Answered 4 years ago by MichaelOBX

  Helpful (4)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionCan this be set up using the speakers in different areas of a room? Example: one on desk and one 10 feet away on a shelf.

Asked 4 years ago by Tammy.

• A:Answer Yes and No. Each speaker has a 6 ft. cable that attaches to the back of the sub. You could get the system, and then possibly find an RCA extension cable to put one speaker 10 ft. away.

  Answered 4 years ago by birdnest

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionHow do I keep it from automatically timing out? It happens all the time, when other people are speaking on zoom. I've checked all the settings on my PC and none relate to this feature.

Asked 2 years ago by MegRox.

• A:Answer Hello MegRox! The Z407 2.1 Bluetooth Computer Speaker System with Wireless Control will go into standby mode after about 10 minutes of silence and will turn on again when audio is being played again. In regards to Zoom, I believe this is also similar to Teams and specific to conferencing software in particular, so what I would suggest you to do is make sure the Z407 Speakers are selected as the main audio device in your Zoom settings, and if that doesn't solve the issue, maybe trying to connect the speakers with an AUX cord to your PC and switching the dial to "Wired" mode as another option. - Mathieu from Logitech

  Answered 2 years ago by Logitech

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you control the volume (not system volume from computer) without the remote? From a phone preferably?

Asked 2 years ago by Bingo.

• A:Answer It depends. There are MANY scenarios depending on what application you are using. I have an nvidia Shield TV and I connect it to the Z407 via bluetooth. I have google home assistant on the Shield TV. I can control the volume of the speakers via... 1) The Z407 remote 2) The nvidia Shield TV remote 3) My PC (in most instances) 4) The TV connected to the Shield TV (IF I'm watching TV thru ARC) 5) My phone via the google home assistant app 6) Voice command via google home assistant This all because I use google (Android). I assume other environments (Apple for instance) would allow similar results.

  Answered 2 years ago by BarneyVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan this be connected using only usb? I'm trying to cut down on cords, but my PC is older and does not have blue tooth built in.

Asked 3 years ago by Gaby.

• A:Answer It can be. However. Depending on how old your computer is, there is a small chance the required USB drivers might not work. But, regardless, the speakers still support connection via a standard 3.5 stereo audio plug (it does come with a cable!). Even 80s Walkmans should still work this way. I would say old computers started supporting 3.5 audio connectivity even before USB. I think you'll be fine.

  Answered 3 years ago by JulrobertsVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionHow do u turn off the speaker system does it just stay on or does it have an auto off and on function.

Asked 3 years ago by Mathu.

• A:Answer Hello Mathu. The Z407 will go into standby mode after about 10 minutes of silence and will turn on again when audio is being played again. It does not have a power button or switch. The only way to completely turn it off is to unplug the speaker system.

  Answered 3 years ago by Logitech

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionWould the sound be powerful and clear enough in a classroom setting? Basically to play videos and audio practice for foreign language classes. Thank you.

Asked 3 years ago by Teacher.

• A:Answer Hello Teacher! The Z407 2.1 Bluetooth Computer Speaker System with Wireless Control has a Peak Power of 80W (40W RMS), so for a small closed classroom of like 20-30 people, it should work perfectly! If working in auditorium-type of classroom with larger crowds, I'd probably recommend something a bit bigger.

  Answered 3 years ago by Logitech

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionI have an older laptop with 4.0 bluetooth. Will this Z407 2.1 system pair my laptop? I saw it say something about 5.0 bluetooth I suspect it's backwards compatible but wanted to be sure before purchase. Thank you.

Asked 4 years ago by Wils.

• A:Answer Hello Wils, Yes, the Logitech 407 Bluetooth Computer Speaker System with Wireless Control will work with work with your older laptop via Bluetooth 4.0. You can also connect via 3.5mm input or through the Micro-USB input (Micro USB cable is not included). Z407 is a nice speaker set, I hope you enjoy it. For further assistance, please visit the Logitech support website. Best regards, John at Logitech

  Answered 4 years ago by Logitech

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan these be used with a TV or an XBox?

Asked 4 years ago by gaming.

• A:Answer Hello, these have 3 ways to connect so as long as those devices have these available they will work. They can connect via Bluetooth, micro USB or 3.5 mm audio input. -Danielle from Logitech

  Answered 4 years ago by Logitech

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWhere can u purchase a replacement stereo speaker

Asked 1 month ago by Anonymous.

• A:Answer Unfortunately, we do not have spare individual stereo speaker units available for the Logitech Z407. If your product is still under warranty or if you are experiencing any issues with it, we recommend reaching out to our social care team via email at [email protected] with your - Name: - Email Address: - Country: - Product Name: - Brief description of issue:

  Answered 1 month ago by Logitech

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionAre these speakers immune from electromagnetic interference from a PC and or a PC Monitor?

Asked 1 month ago by dadryan.

• A:Answer I have not experienced any interference or static from these speakers. Mine sits below my desk, away from the monitors and the computer. I have heard this interference in the past from other systems, and know what you are talking about.

  Answered 1 month ago by twoxriflesVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)