Questions & Answers

Q: QuestionHow do I mute the microphone on these headphones?

• A:Answer The microphone on this headset can be muted by simply flipping it up.

Q: QuestionAre these headphones compatible with video calling platforms?

• A:Answer Yes, these headphones are compatible with popular video platforms such as Google Meet, Microsoft Teams, and Zoom.

Q: QuestionWhat is the battery life of these Logitech headphones?

• A:Answer These headphones provide up to 20 hours of listening time on a single charge.

Q: QuestionHow far away can I be from my device while using these headphones?

• A:Answer The wireless range of these headphones may vary based on environmental and computing conditions.

Q: QuestionDo these headphones have a noise-canceling feature?

• A:Answer Yes, these headphones feature noise-canceling technology to help eliminate background sound.

Q: QuestionWhat is the driver size of the speakers in these headphones?

• A:Answer These headphones have 40 mm speakers for rich and immersive audio.

Q: QuestionCan the noise cancellation be turned off on these headphones?

Asked 2 years ago by HHKC.

• A:Answer The noise cancellation is just for the mic to eliminate background noise picked up by the mic. The headphones themselves don't support noise cancellation.

  Answered 2 years ago by InspectorGadget

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Q: QuestionI'm looking for a new headset. I tried another Bluetooth product. It's nice that it connects to both computers, but it times out and I have to reconnect BT if a call comes in or I want to call. Does this stay connected even if inactive?

Asked 2 years ago by David.

• A:Answer Hello David! By default, the Zone Vibe 100 Bluetooth Over Ear Headphones with Noise-Cancelling Microphone does have a 1h sleep timer on by default so save the battery life, but inside the free Logi Tune software that you can download on the Logitech website https://support.logi.com/hc/en-ca/articles/8258489652119-Download-Zone-Vibe-100, you'll be adjust the sleep timer on it, or set it to never go to sleep as well. - Mathieu from Logitech

  Answered 2 years ago by Logitech

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Q: QuestionCan you bluetooth to a phone and talk on these?

Asked 2 years ago by Bruce.

• A:Answer You can. You can pair 2 devices to the Vibe 100, so you can connect it to your laptop and to your phone at the same time. The only thing I've found is if you use them for a conference call on a laptop and your phone rings or sounds an alert, the audio from your laptop will cut out. It takes a second or so for the laptop audio to come through. If you're on an iPhone with the latest operating system, you can work around this by using a Focus mode to silence ringing and alerts.

  Answered 2 years ago by vsolanoyVerified Purchase

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Q: QuestionCan these over the ear headphones be used together with behind-the-ear hearing aids? Where do the pads sit?

Asked 2 days ago by ITCurious.

• A:Answer The Logitech Zone Vibe 100 headphones are designed as over-ear headphones. This means the soft earcups are intended to sit around your entire ear, rather than directly on it. Generally, over-ear headphones like these tend to be more compatible with behind-the-ear (BTE) hearing aids than on-ear headphones, as the earcup creates a space around the ear where the hearing aid sits. However, individual comfort can vary depending on the size and shape of your specific hearing aids and ears.

  Answered 2 days ago by Logitech

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Q: QuestionWill these plug into a electric piano?

Asked 7 months ago by Karen.

• A:Answer The Logitech Zone Vibe 100 headphones are designed to be used with computers, smartphones, and other devices that have a 3.5mm headphone jack. They are not specifically designed for use with electric pianos.

  Answered 7 months ago by Logitech

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Q: QuestionWe can't seem to answer calls with the answer key. We're using a softphone on our laptops. The headset is connected with a good quality but, if we're walking around the office, we can't answer our calls - is there a way to fix this?

Asked 2 years ago by JPlano.

• A:Answer Hello JPlano, we apologize for the issues you are experiencing with your headset. At the end of this message, I have attached a link to our support page on the Zone Vibe 100. Thank you for being part of the Logitech family, have a great day. -Ricky from Logitech. https://support.logi.com/hc/en-us/articles/8258521100183-Getting-Started-Zone-Vibe-100

  Answered 2 years ago by Logitech

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Q: QuestionWould this headset be compatible with a USB-C to 3.5mm audio jack? For example, if I connected the headphones to a PS5 DualSense controller, would the console’s audio route itself to the headphones via the cable?

Asked 3 months ago by Micah.

• A:Answer No, the Logitech Zone Vibe 100 headset is a wireless headset that connects via Bluetooth, it does not appear to have a standard 3.5mm audio jack.

  Answered 3 months ago by Logitech

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Q: QuestionDo they work with Xbox 1 and playstation

Asked 4 months ago by Anonymous.

• A:Answer Unfortunately, the Logitech Zone Vibe 100 is not directly compatible with Xbox One or PlayStation consoles.

  Answered 4 months ago by Logitech

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Q: QuestionI use Jabber to answer calls when I work. Is this headset compatible with Jabber?

Asked 6 months ago by Michele.

• A:Answer Zone Vibe 100 Works with Bluetooth-enabled computers running Windows, macOS, or ChromeOS, and with Bluetooth-enabled iOS and Android devices. If Jabber is running on any of the following, then it should work

  Answered 6 months ago by Logitech

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Q: QuestionMy IT has Bluetooth disabled. Can I use these without Bluetooth, meaning just plugged into my computer?

Asked 7 months ago by Mandy.

• A:Answer The Logitech Zone Vibe 100 is designed to be used wirelessly via Bluetooth. It does not have a traditional 3.5mm headphone jack or a USB receiver for a wired connection. Therefore, if your IT has disabled Bluetooth, you won't be able to use the Zone Vibe 100 with your computer.

  Answered 7 months ago by Logitech

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Q: QuestionI work in an office setting. Am I able to have music playing on my computer ( through the head phones) and then when the phone rings am I able to pick up the call and pause my music.

Asked 11 months ago by Nick.

Q: QuestionIn using these headphones with my iPad, I’ve been having problems with pairing. I am using a call center type dialer system where the call audio plays through my iPad speaker instead of through the headphones. Is there a way to troubleshoot this issue?

Asked 1 year ago by Dialer.

• A:Answer Hey! In order to help you effectively, please provide your information to our support team via email at [email protected] with your - Name: - Email Address: - Country: - Product Name: - Brief description of issue:

  Answered 1 year ago by Logitech

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Q: QuestionIf I buy two of them, can we listen to the same music on the same device at the same time?

Asked 1 year ago by marina123.

• A:Answer Hey! Unfortunately, buying two Logitech Zone Vibe 100 headsets won't allow you to listen to the same music on the same device simultaneously using Bluetooth.

  Answered 1 year ago by Logitech

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Q: QuestionWill the microphone be able to cancel out noisy children in the same room?

Asked 1 year ago by Shay.

• A:Answer Yes.

  Answered 1 year ago by user685325

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