Questions & Answers

Q: QuestionWould this cool my small 19’ Campervan? I live in FL but will use in various places. Thank you.

Asked 4 years ago by Kate.

• A:Answer If you are within 8 feet of the unit you will feel about 10 degrees cooler. For my needs it works great.

  Answered 4 years ago by 1SSowner

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Q: QuestionElectric what is recommenced need to use

Asked 4 years ago by Vinny.

• A:Answer Hi, Thnak you for contacting NewAir, the recommended voltage is 120V. Best Regards, Customer Care

  Answered 4 years ago by NewAir Team

  
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Q: QuestionI am struggling with money during this crazy time. I was excited to see this price because I can actually afford buying two of them for my large mobile home. But, I haven't found many reviews on this product, Honestly, is this a good air conditioner?

Asked 4 years ago by Mewannabecool.

• A:Answer This is not an air conditioner. It is an evaporative cooler, which works differently. You have to fill the tank up with water. Cooler than a fan, not as cold as an air conditioner but depending on where you live it can cool the air in a room around you when used properly. You can move it easily. It will not work well in humid climates. Best for dry inland areas.

  Answered 4 years ago by MissDebbie

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Q: Questiondoes this have a tresvoir and do you have to have a out5side hose

Asked 5 years ago by jobe.

This question was asked about the related product: NewAir - 500 CFM Portable Indoor/Outdoor Evaporative Cooler - Black

• A:Answer Yes it has a small reservoir but you cannot attach to a hose. You fill the tank manually.

  Answered 4 years ago by MissDebbie

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Q: QuestionIs the cyclone fan easy to clean? And I don't mean the filter In the back. Thanks!

Asked 7 years ago by RyeRye.

• A:Answer To clean box fans, unscrew and remove the front grill to expose the fan blade. Each blade can be removed easily by rocking it gently from side to side to loosen and pull it off. The blades should be wiped with a damp cloth, then reassembled when they're dry.

  Answered 7 years ago by Luma Comfort Product Expert

  
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Q: QuestionHello This evaporative cooler could cool a 130 sq Ft. In Florida summer? This room is hotter than other rooms. Thanks

Asked 5 years ago by Tito.

This question was asked about the related product: NewAir - 500 CFM Portable Indoor/Outdoor Evaporative Cooler - Black

• A:Answer Florida is too humid. You NEED air conditioning there.

  Answered 4 years ago by MissDebbie

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Q: QuestionWhat is your return policy if this does not live up to our needs?

Asked 10 years ago by Wanda.

• A:Answer You can return or exchange almost everything within 15 days for a full refund. Simply bring your item(s) to us with all contents and packaging, proof of purchase and ID, and we will process your return or exchange.

  Answered 10 years ago by Angela

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