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Hi Washer, this would indicate that there may be a problem with either the drain hose connected to the unit or it might be that the Washer's water inlet valves may be switched. If both have been eliminated, we would recommend service. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ
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