Questions & Answers

Name: McAfee - Total Protection (5 Device) (1-Year Subscription) - Windows, Mac OS, Apple iOS, Android [Digital]
Brand: McAfee
SKU: 6410142
Price: 99.99 USD
Rating: 4.6 (274 reviews)

McAfee - Total Protection (5 Device) (1-Year Subscription) - Windows, Mac OS, Apple iOS, Android [Digital]

Model:: MCA950800F046; |
SKU:: 6410142

User rating, 4.6 out of 5 stars with 274 reviews.

Highly rated by customers for:

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QuestionIs there an option to purchase a one time virus protection application or do you always have to renew them?
Asked 4 years ago by Anonymous.
- Answer When you purchase McAfee and your subscription expires, we continue to protect you with the version you had installed at the time your subscription expires. However, we have a staff of engineers who spend their entire time looking for threats and finding ways to counter them. They find on average 8 new threats that have never been seen before every second of every day. We are constantly updating our software to protect against the latest threats that have emerged. If you do not purchase a renewal, you will no longer receive these updates and will be vulnerable. It costs a lot of money to continually stay ahead of the bad guys and the renewals pay for that. So you can have a base level of protection for a one-time purchase, but that protection will become less and less secure the longer you stay at the older version level. We do not recommend this. Please let me know if you have any other questions.
  Answered 4 years ago by McAfee Service
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QuestionCan I install it myself on my other computer's my self or do I have to take it in if I down load it from the internet.
Asked 4 years ago by Pops.
- Answer You can install it yourself - no need to take it in. For the first time, take the download code you receive from this purchase to https://www.mcafee.com/activate. Enter the code, setup an account with McAfee, and then the installation should begin. It will ask you if you want to sign up for auto-renewal, but this step is optional and can be skipped if you choose. Once it is installed, to install onto additional devices, just log into your McAfee account from the device you want to protect and click "Download" from the home screen. You could also send yourself an email or text link from by clicking on the "Protect Other Devices" tab and then typing in the address you want to send it to. Then you can click on the link from the device you want to protect to begin installation. If you run into any issues, you can also contact our support team at service.mcafee.com or 866-622-3911 at any time. Please let me know if I can help you with anything further.
  Answered 4 years ago by McAfee Service
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QuestionDoes this product come with a secure VPN?
Asked 4 years ago by VPN.
- Answer Yes, if you sign up for auto-renewal. It is a free benefit of signing up for auto-renewal, which does require you leaving a credit card on file with us (McAfee). You can change your auto-renewal settings at any time by going into Settings, Auto-Renew Settings and then moving the slider to the appropriate position. We charge you 30 days before expiration, but we warn you 60 days before expiration that we are going to do that. Please let me know if you have any further questions.
  Answered 4 years ago by McAfee Service
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Questiondo you get emailed the code, or does this come in the mail?
Asked 4 years ago by Anonymous.
- Answer This is the "Digital" version, meaning it will be emailed to you. The physical box version comes with a code inside that needs to be mailed. Please let me know if I can help with anything further.
  Answered 4 years ago by McAfee Service
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QuestionDoes the expired date being for purchase date, download date, or activation date? Can I activate it later ?
Asked 4 years ago by JayL.
- Answer Your subscription begins when you download/activate the product. It technically starts when you setup your account with McAfee, which is the first step in installation. If for some reason, the download process is stopped before it finishes, your subscription would still begin on the day you setup the McAfee account. You can hold onto the code as long as you like before redeeming it. Once you are ready, go to https://www.mcafee.com/activate to begin. Please let me know if you have any other questions.
  Answered 4 years ago by McAfee Service
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QuestionI never know which is better, Total Protection or LiveSafe but buy the one that is on sale. What is the difference? What should I look for besides just virus protection?
Asked 3 years ago by Anonymous.
- Answer There is actually no difference between them now, other than device count. They used to have different features, but over time, those have merged and now they are the same. Buy the one that is on sale! They have features that make them more attractive than some of our other products, like parental controls, password manager and file encryption. With auto-renew enabled, you can also access VPN and Identity Theft Protection with these products. Both of these products offer all of those features. Please let me know if you have any other questions.
  Answered 3 years ago by McAfee Service
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QuestionWhat will be the yearly renewal cost. I recently canceled a subscription because the cost doubled.
Asked 3 years ago by Renew.
- Answer I purchase a new McAfee from Bestbuy when it is on sale a few weeks before my McAfee subscription expires. I download it from my Bestbuy account the day my old McAfee expires. I do not auto renew my subscription from McAfee.
  Answered 3 years ago by Greataunt
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QuestionI already have McAee installed in my computer and won't expire for around another 7 months can I buy another one at the sale price and install it after the 7 months is over ?
Asked 3 years ago by Chuck.
- Answer Yes! The codes never expire so you can keep them as long as you like. If you buy the exact same package as you had before, McAfee Total Protection 5 device, for example, you don't even need to wait for it to expire. You can install today and it will just move your expiration date to 1 year and 7 months away instead of just 7 months away. Please let me know if I can help with anything further.
  Answered 3 years ago by McAfee Service
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Questionwhat is the difference between Mcafee total and Mcafee plus
Asked 3 years ago by skyman.
- Answer McAfee Total Protection offers a password manager that does not come with Antivirus Plus. Also, if you sign up for auto-renewal, you will receive Virtual Private Network capabilities which protects any communications you make from your device by encrypting the message so it cannot be read by a hacker. You can enroll in our Identity Protection Service which helps to warn you if your information has been stolen, gives you tools to remedy the situation and then also offers support from agents to restore your identity if it is compromised. Please let me know if you have any other questions.
  Answered 3 years ago by McAfee Service
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QuestionI already have McAfee installed. If my current McAfee is expired, can I use this new McAfee, or I have to renew the current McAfee?
Asked 3 years ago by LouN.
- Answer Yes, you can use it. If you renew you will pay a higher price.
  Answered 3 years ago by ChefmanBo
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QuestionCan I use this on my Dell computer?
Asked 4 years ago by Anonymous.
- Answer Yes! We validate on Window 10, 8.1, 8, and 7 as well as Mac OS, Android and iOS. So as long as you are running one of those operating systems, we are compatible. Please let me know if I can help you further.
  Answered 4 years ago by McAfee Service
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QuestionWhen it renews, will it be at full price or the (sale) price you initially purchased the protection? Thanks!
Asked 3 years ago by Cin.
- Answer Not the same sale price you got but it would be discounted. Mine have expired and I was offered 35usd for the same pack on renewal.
  Answered 3 years ago by Enoo
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Questionwill we get a code along with digital download so it can be added to my McAfee account?
Asked 4 years ago by Anik.
- Answer Yes, with the digital download, you receive a code in email within a couple of hours. Take that code to https://www.mcafee.com/activate to redeem it and begin the installation. When you have installed it, you will be protected for the next year. You will no longer need the download code - that is just to setup your account with McAfee or to extend a subscription if you already have one. Please let me know if you have any other questions.
  Answered 4 years ago by McAfee Service
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QuestionDoes it matter if my laptop and phones/tablets use different operating systems (i.e. laptop on Windows and iphones?) Can I use the same download?
Asked 4 years ago by DifferentOS.
- Answer Yes you can use the same download or you can copy the license key from the McCafé page. I m using it with different OS I.e. windows, android n IOS
  Answered 4 years ago by Abilash
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QuestionI did not receive a download code. My product says ready to download but the digital library says it's empty
Asked 2 years ago by Shawn.
- Answer Ask for assistance to get help and it works
  Answered 8 months ago by TriciaB
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QuestionI've been using LiveSafe for years and now have the option to purchase Total Protection. Do I have to clear/delete my LiveSafe (fro my laptop, cell). first?..before I download Total Protection? Thanks
Asked 2 years ago by Will.
- Answer Hi there, you shouldn't have to uninstall your previous McAfee LiveSafe protection to install McAfee Total Protection. Simply go to your account and choose to "renew" your subscription. If you have any issues our team is available 24/7 by visiting service.mcafee.com.
  Answered 2 years ago by McAfee Team
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QuestionI purchased a digital total protection on October 8th but it does not appear in my digital library? I can't download it because I don't have the activation code.
Asked 2 years ago by Babs.
- Answer Matter was corrected
  Answered 8 months ago by TriciaB
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QuestionI currently have Norton, which will be expiring this week, and I also run Malwarebytes. Both play nice together. I want to change Norton and get McAfee. Will it play nice with Malwarebytes too?
Asked 2 years ago by Catwoman.
- Answer Decided to use mcafee
  Answered 8 months ago by TriciaB
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QuestionWhen this expires, does it automatically renew and if so at the same price. Or do you need to tell them to renew?
Asked 2 years ago by Lynn.
- Answer It will renew automatically
  Answered 2 years ago by Edrb55
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QuestionDo you have a product that matches Life Lock's best product? I think it's called Total Protection
Asked 2 years ago by Anonymous.
- Answer That’s correct
  Answered 8 months ago by TriciaB
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Showing 1-20 of 29 questions

Questions & Answers

McAfee - Total Protection (5 Device) (1-Year Subscription) - Windows, Mac OS, Apple iOS, Android [Digital]

Q: QuestionIs there an option to purchase a one time virus protection application or do you always have to renew them?

Q: QuestionCan I install it myself on my other computer's my self or do I have to take it in if I down load it from the internet.

Q: QuestionDoes this product come with a secure VPN?

Q: Questiondo you get emailed the code, or does this come in the mail?

Q: QuestionDoes the expired date being for purchase date, download date, or activation date? Can I activate it later ?

Q: QuestionI never know which is better, Total Protection or LiveSafe but buy the one that is on sale. What is the difference? What should I look for besides just virus protection?

Q: QuestionWhat will be the yearly renewal cost. I recently canceled a subscription because the cost doubled.

Q: QuestionI already have McAee installed in my computer and won't expire for around another 7 months can I buy another one at the sale price and install it after the 7 months is over ?

Q: Questionwhat is the difference between Mcafee total and Mcafee plus

Q: QuestionI already have McAfee installed. If my current McAfee is expired, can I use this new McAfee, or I have to renew the current McAfee?

Q: QuestionCan I use this on my Dell computer?

Q: QuestionWhen it renews, will it be at full price or the (sale) price you initially purchased the protection? Thanks!

Q: Questionwill we get a code along with digital download so it can be added to my McAfee account?

Q: QuestionDoes it matter if my laptop and phones/tablets use different operating systems (i.e. laptop on Windows and iphones?) Can I use the same download?

Q: QuestionI did not receive a download code. My product says ready to download but the digital library says it's empty

Q: QuestionI've been using LiveSafe for years and now have the option to purchase Total Protection. Do I have to clear/delete my LiveSafe (fro my laptop, cell). first?..before I download Total Protection? Thanks

Q: QuestionI purchased a digital total protection on October 8th but it does not appear in my digital library? I can't download it because I don't have the activation code.

Q: QuestionI currently have Norton, which will be expiring this week, and I also run Malwarebytes. Both play nice together. I want to change Norton and get McAfee. Will it play nice with Malwarebytes too?

Q: QuestionWhen this expires, does it automatically renew and if so at the same price. Or do you need to tell them to renew?

Q: QuestionDo you have a product that matches Life Lock's best product? I think it's called Total Protection

QuestionIs there an option to purchase a one time virus protection application or do you always have to renew them?

QuestionCan I install it myself on my other computer's my self or do I have to take it in if I down load it from the internet.

QuestionDoes this product come with a secure VPN?

Questiondo you get emailed the code, or does this come in the mail?

QuestionDoes the expired date being for purchase date, download date, or activation date? Can I activate it later ?

QuestionI never know which is better, Total Protection or LiveSafe but buy the one that is on sale. What is the difference? What should I look for besides just virus protection?

QuestionWhat will be the yearly renewal cost. I recently canceled a subscription because the cost doubled.

QuestionI already have McAee installed in my computer and won't expire for around another 7 months can I buy another one at the sale price and install it after the 7 months is over ?

Questionwhat is the difference between Mcafee total and Mcafee plus

QuestionI already have McAfee installed. If my current McAfee is expired, can I use this new McAfee, or I have to renew the current McAfee?

QuestionCan I use this on my Dell computer?

QuestionWhen it renews, will it be at full price or the (sale) price you initially purchased the protection? Thanks!

Questionwill we get a code along with digital download so it can be added to my McAfee account?

QuestionDoes it matter if my laptop and phones/tablets use different operating systems (i.e. laptop on Windows and iphones?) Can I use the same download?

QuestionI did not receive a download code. My product says ready to download but the digital library says it's empty

QuestionI've been using LiveSafe for years and now have the option to purchase Total Protection. Do I have to clear/delete my LiveSafe (fro my laptop, cell). first?..before I download Total Protection? Thanks

QuestionI purchased a digital total protection on October 8th but it does not appear in my digital library? I can't download it because I don't have the activation code.

QuestionI currently have Norton, which will be expiring this week, and I also run Malwarebytes. Both play nice together. I want to change Norton and get McAfee. Will it play nice with Malwarebytes too?

QuestionWhen this expires, does it automatically renew and if so at the same price. Or do you need to tell them to renew?

QuestionDo you have a product that matches Life Lock's best product? I think it's called Total Protection