Questions & Answers

Name: Meta - Portal - Smart Video Calling for the Home with 10” Touch Screen Display - Black
Brand: Meta
SKU: 6373512
Price: 35.99 USD
Rating: 4.6 (1095 reviews)

Meta - Portal - Smart Video Calling for the Home with 10” Touch Screen Display - Black

Model:: 899-00080-02; |
SKU:: 6373512

User rating, 4.6 out of 5 stars with 1095 reviews.

Highly rated by customers for:

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QuestionCan we speak to it in Spanish
Asked 3 years ago by patty.
- Answer Hi there Patty! You can absolutely switch your preferred language to Spanish. There are many other options for languages too! Currently, you can choose from English (US/Canada, Australia, New Zealand, and United Kingdom versions available), French, German, Italian or Spanish as your preferred language on your Portal. To choose a language, simply connect your Portal to a wireless network to update your software, then select your language. If you have any other questions, don't hesitate to reach out to us by submitting a ticket on the Official Portal website!
  Answered 3 years ago by Portal Support
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QuestionMy dad suffers from dementia and we are looking for a voice activated device to call and video chat with him. He is unable to remember how to operate his cell phone or any device and we would like to simplify connections.
Asked 3 years ago by Anonymous.
- Answer It is possible to call him, but difficult for him to call anyone from this device
  Answered 3 years ago by Matt
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QuestionI need a new cord, where can I purchase one from?
Asked 3 years ago by Anonymous.
- Answer You can check out the link below for more information; https://portal.facebook.com/accessories/
  Answered 3 years ago by Portal Support
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QuestionHello, all of my family is overseas in Scotland, New Zealand and Australia. If I purchase in US, can I mail to them and will they work for video chatting? I'm based in United States for 5 more years.
Asked 3 years ago by Sweetsnsweeter.
- Answer Hi there! Great Question! We love that Portal helps families stay connected around the world. Portal is certified for use in the U.S., Canada, United Kingdom, France, Spain, Italy, Australia, and New Zealand, and you can use Portal to connect with your loved ones anywhere in the world where Messenger is available. If you have any other questions, please feel free to create a ticket on our official Portal website. One of our agents will be more than happy to assist you!
  Answered 3 years ago by Portal Support
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QuestionDoes this have an auto off or dimming feature if its placed in a dark room? For example if this were placed in a bedroom I wouldn't want it to be super bright while sleeping.
Asked 3 years ago by Astral.
- Answer Hello Astral, There is a few features on portal devices that you can utilize to adjust the brightness on the device. To adjust the brightness of your Portal display: 1. From Apps, tap Settings . 2. Tap Display. 3. Tap next to Automatic Screen Brightness to turn off, then use the slider to adjust your Portal's brightness. You can also use the "Night Mode" feature as well. 1. From Apps, tap Settings. 2. Tap Display, then tap Night Mode 3. Tap next to Status to turn on or off. Or, tap Schedule to turn night mode on and off automatically. We hope this information helps with your inquiry. Thank you.
  Answered 3 years ago by Portal Support
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QuestionCan this be used with 220 volt in a foreign country with a plug adapter?
Asked 3 years ago by Savta.
- Answer There is 220 volts version available in corresponding places where 220 volts supply is there.
  Answered 3 years ago by Matt
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QuestionCan you download any app ?
Asked 3 years ago by Cherylg.
- Answer Hey there! After you set up your Portal, you'll have a selection of apps already installed and a selection of apps available for download. Some apps may require additional account login, registration, or payment.
  Answered 3 years ago by Portal Support
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QuestionMy mom doesn’t hVe FB. Her ability to use devices are VERY LIMITED. WE need a phone she can make calls from AND be able to video chat with her children and grandchildren. Any suggestions?
Asked 3 years ago by Jiji.
- Answer She can use WhatsApp to communicate with this device
  Answered 3 years ago by Gwandita
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QuestionHow many pictures will it display?
Asked 3 years ago by Anonymous.
- Answer It rotates thru 20-25 pics
  Answered 3 years ago by Jason
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QuestionIf my son has messenger kids and wants to talk to grandma who has facebook messenger can he use this facebook portal TV?
Asked 3 years ago by Kids.
- Answer No
  Answered 3 years ago by Lionel2k
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QuestionDoes the Portal have closed captioning capabilities for incoming calls, or a text readout of an incoming call?
Asked 3 years ago by Ronald.
- Answer Hey there Ronald! We appreciate you for taking the time to share your experience with us. At this time this feature is not available, but we are always looking for ways to improve our products so if you would like you can visit our Portal forums page in order to have the community vote on ideas for products in the future!
  Answered 3 years ago by Portal Support
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QuestionFacebook Portal - Smart Video Calling for the Home with 10” Touch Screen Display does this item allow me to use Zoom video
Asked 3 years ago by Chonchi.
- Answer Yes
  Answered 3 years ago by Goodproductfortheprice
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QuestionDo you both have to have Facebook account to use
Asked 3 years ago by Boop.
- Answer Yes. Facebook or Messenger.
  Answered 3 years ago by JustD
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QuestionDo you need Wifi or internet for this
Asked 3 years ago by Donna.
- Answer Yes, you need wifi and you have to have a Facebook account. But I love it !. I brought it for my parents and it will be easy for them to use
  Answered 3 years ago by NITA
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QuestionCan you use/have more than 1 Facebook account on it?
Asked 3 years ago by Marie.
- Answer You can add your other accounts. I have two Facebook account added.
  Answered 3 years ago by DaBigYogie
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Questiondoes the 10" Portal have a stand or charging dock like the larger Portals
Asked 3 years ago by Goofy6026.
- Answer Yes
  Answered 3 years ago by TVreview
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QuestionDo i need a special adapter for Europe?
Asked 3 years ago by Nick.
- Answer This supports 110-220 V. So I don’t think you need special adapter. Just need a connector.
  Answered 3 years ago by Vinnie
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QuestionCan you listen to music or get recipes
Asked 3 years ago by Pet.
- Answer Yea you can
  Answered 3 years ago by DaBigYogie
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Questioncan other friends send pics to your nix frame?
Asked 3 years ago by kit.
- Answer Yes. All sent pics cycle through.
  Answered 3 years ago by Jbiasforlife
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QuestionWhether Mobile SIM will require or not?
Asked 3 years ago by Anonymous.
- Answer Not required for WhatsApp calling.
  Answered 3 years ago by Vinnie
  Answer this question

Showing 41-60 of 139 questions

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Questions & Answers

Meta - Portal - Smart Video Calling for the Home with 10” Touch Screen Display - Black

Q: QuestionCan we speak to it in Spanish

Q: QuestionMy dad suffers from dementia and we are looking for a voice activated device to call and video chat with him. He is unable to remember how to operate his cell phone or any device and we would like to simplify connections.

Q: QuestionI need a new cord, where can I purchase one from?

Q: QuestionHello, all of my family is overseas in Scotland, New Zealand and Australia. If I purchase in US, can I mail to them and will they work for video chatting? I'm based in United States for 5 more years.

Q: QuestionDoes this have an auto off or dimming feature if its placed in a dark room? For example if this were placed in a bedroom I wouldn't want it to be super bright while sleeping.

Q: QuestionCan this be used with 220 volt in a foreign country with a plug adapter?

Q: QuestionCan you download any app ?

Q: QuestionMy mom doesn’t hVe FB. Her ability to use devices are VERY LIMITED. WE need a phone she can make calls from AND be able to video chat with her children and grandchildren. Any suggestions?

Q: QuestionHow many pictures will it display?

Q: QuestionIf my son has messenger kids and wants to talk to grandma who has facebook messenger can he use this facebook portal TV?

Q: QuestionDoes the Portal have closed captioning capabilities for incoming calls, or a text readout of an incoming call?

Q: QuestionFacebook Portal - Smart Video Calling for the Home with 10” Touch Screen Display does this item allow me to use Zoom video

Q: QuestionDo you both have to have Facebook account to use

Q: QuestionDo you need Wifi or internet for this

Q: QuestionCan you use/have more than 1 Facebook account on it?

Q: Questiondoes the 10" Portal have a stand or charging dock like the larger Portals

Q: QuestionDo i need a special adapter for Europe?

Q: QuestionCan you listen to music or get recipes

Q: Questioncan other friends send pics to your nix frame?

Q: QuestionWhether Mobile SIM will require or not?

QuestionCan we speak to it in Spanish

QuestionMy dad suffers from dementia and we are looking for a voice activated device to call and video chat with him. He is unable to remember how to operate his cell phone or any device and we would like to simplify connections.

QuestionI need a new cord, where can I purchase one from?

QuestionHello, all of my family is overseas in Scotland, New Zealand and Australia. If I purchase in US, can I mail to them and will they work for video chatting? I'm based in United States for 5 more years.

QuestionDoes this have an auto off or dimming feature if its placed in a dark room? For example if this were placed in a bedroom I wouldn't want it to be super bright while sleeping.

QuestionCan this be used with 220 volt in a foreign country with a plug adapter?

QuestionCan you download any app ?

QuestionMy mom doesn’t hVe FB. Her ability to use devices are VERY LIMITED. WE need a phone she can make calls from AND be able to video chat with her children and grandchildren. Any suggestions?

QuestionHow many pictures will it display?

QuestionIf my son has messenger kids and wants to talk to grandma who has facebook messenger can he use this facebook portal TV?

QuestionDoes the Portal have closed captioning capabilities for incoming calls, or a text readout of an incoming call?

QuestionFacebook Portal - Smart Video Calling for the Home with 10” Touch Screen Display does this item allow me to use Zoom video

QuestionDo you both have to have Facebook account to use

QuestionDo you need Wifi or internet for this

QuestionCan you use/have more than 1 Facebook account on it?

Questiondoes the 10" Portal have a stand or charging dock like the larger Portals

QuestionDo i need a special adapter for Europe?

QuestionCan you listen to music or get recipes

Questioncan other friends send pics to your nix frame?

QuestionWhether Mobile SIM will require or not?