“Hi, I purchased the quest a couple of weeks ago and was finally able to get it running, only to figure out that there is a defect/bright pixle on the left eye's screen. Could you help me get that fixed. Happy to do an exchange. Best Regards, Fabian”
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Take it to the store and get it exchanged.
Sorry, there was a problem. Please try again later.I'm fairly certain BestBuy will help exchange the headset for another in store assuming you haven't waited too long or exceeded the return window. I would just take it in store and get this done asap. They don't usually monitor the review or questions section for issues like this.
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