Questions & Answers

Q: QuestionWhat kind of processor does the Meta Quest 3S use?

• A:Answer The Meta Quest 3S uses the Snapdragon XR2 Gen2 processor.

Q: QuestionHow long does the battery last on the Meta Quest 3S?

• A:Answer The battery life of the Meta Quest 3S is up to 2.5 hours.

Q: QuestionCan I use the Meta Quest 3S to watch movies and shows?

• A:Answer Yes, you can turn any room into your personal theater with the Quest 3S and enjoy shows and movies on a large screen.

Q: QuestionDoes the Meta Quest 3S come with controllers?

• A:Answer Yes, the Meta Quest 3S comes with 2 controllers.

Q: QuestionCan I connect headphones to the Meta Quest 3S?

• A:Answer You can connect USB-C headphones or use the optional USB-C adapter to connect any 3.5mm headphones.

Q: QuestionWhat is the storage capacity of this Meta Quest?

• A:Answer This Meta Quest has a storage capacity of 128 gigabytes.

Q: QuestionDoes the Hand controls come with this?

Asked 7 months ago by MONK.

• A:Answer Hi there, Thank you for bringing this query to our attention! If you are wondering what comes inside the box when you get your new Meta Quest 3s, it is the following: your all-in-one headset with standard facial interface (pre-installed) and optional glasses spacer (included), a universal power adapter with 1-metre USB-C charging and data cable, and two Touch Plus controllers with wrist straps and two AA batteries. If you have any further queries don't hesitate to reach out to us through our Meta Quest Support channels. We hope to see you in VR!

  Answered 7 months ago by Meta Store Support

  
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Q: QuestionFacebooks new face brick is here! Ever so marginally "better" than the previous one. Stop kidding yourself. I know it looks cool, but that's just because Meta does a lot of research on how to manipulate peoples brains through advertising. Rise above them.

Asked 9 months ago by MrMundles.

• A:Answer Meanwhile you literally just bought an Apple Vision Pro for almost 10 times the price of this set.

  Answered 9 months ago by carloselcoco

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Q: Questionwhen does the free 3 month meta subscription start, when you purchase it or when you start it for the 1st time (Christmas)? How much does a Meta subscription cost a year?

Asked 7 months ago by sobee42.

• A:Answer Hey there! The 3 month subscription begins as soon as you activate the device. So yes, if you're purchasing a device for Christmas, it won't begin until the Meta account is linked to the headset. You will then receive a notification and email with the steps on how to redeem your 3 free months! The yearly subscription cost is also $59.99 per year (or $7.99 per month). We hope this has answered both your questions!

  Answered 7 months ago by Meta Store Support

  
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Q: QuestionDoes this work at all if you wear glasses?

Asked 2 months ago by Larry.

• A:Answer It comes with a spacer so you can wear your glasses while you play.

  Answered 1 month ago by KingAlexiinGamingVerified Purchase

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Q: QuestionDo I have to purchase individual games or are games already built in?

Asked 8 months ago by Lady.

• A:Answer You will need to buy or download free games

  Answered 7 months ago by DefninjaVerified Purchase

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Q: QuestionHow does it connect to pc?

Asked 5 months ago by Sparrow113.

• A:Answer Hey there, Sparrow113! You can install the Meta Quest Link app via our website to connect to your PC either wirelessly with Air Link or wired with our Quest Link Cable which is sold separately. Hope this helps!

  Answered 5 months ago by Meta Store Support

  
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Q: QuestionMy son birthday is Dec. 23rd. Looking to purchase this for him now but he won’t get it until his birthday Dec 23. How will I have after purchase to activate the 3 month trial of the Meta Quest +

Asked 7 months ago by Tink.

• A:Answer Hey there, That sounds like a lovely Christmas/Birthday present for your son. For Trial Subscription, within seven days of Activation, you will receive a notification message via email, in your mobile app and in VR with a link to redeem the Trial Subscription. Trial Subscription offer must be redeemed within 90 days of Activation. Hopefully that proves to be informative and they absolutely love it if you decide to get one!

  Answered 7 months ago by Meta Store Support

  
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Q: QuestionYou can play Roblox in meta quest 3s?

Asked 2 months ago by Lome.

• A:Answer Hi Lome, Yes, you can play Roblox on the Meta Quest 3s. The Roblox app is available on Meta Quest headsets, including the Quest 3s, and allows users to play Roblox experiences in VR. You can download the app from the Meta Store and enjoy it with other Roblox users from various platforms. We hope this helps answer your question and have a great time in VR!

  Answered 2 months ago by Meta Store Support

  
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Q: QuestionDoes it have rechargeable batteries for the controllers?!

Asked 4 months ago by MPerez.

• A:Answer Hi there, Thanks for reaching out to us with your query. We are happy to help! The Meta Quest 3S headset, available in 128 GB or 256 GB, contains a Universal power adapter and Two Touch Plus controllers with wrist straps and includes two rechargeable AA batteries. Please feel free to reach out to us at meta Store Support if you have any other queries or concerns. We would love to support you with your issue! Have a nice day!

  Answered 4 months ago by Meta Store Support

  
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Q: QuestionDoes this come with eye tracking for games like vrchat and so on?

Asked 8 months ago by Felicity.

• A:Answer Hi there, Thank you for bringing this issue to our attention. We understand the situation and would be more than happy to help. To answer you question, The Quest 3 doesn't have eye tracking, but you can benefit from other features such as body tracking and hand tracking. We hope you have found this information useful. Thank you.

  Answered 8 months ago by Meta Store Support

  
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Q: QuestionCan this one do the augmented reality piano tutorials? Is it compatible with beat saber and how would I get it for free?

Asked 3 months ago by Pianoandbeatsaber.

• A:Answer Hey there, Yes the Meta Quest 3S is compatible with those games/apps you mentioned. While the full game is not free you can certainly try out the Beat Saber demo.

  Answered 3 months ago by Meta Store Support

  
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Q: QuestionWhich computers do you have at your stores that are compatible to the meta quest 3s. I am looking to purchase a computer and meta quest 3s. So i need to know the right computer to buy that is compatible with the meta quest 3s.

Asked 7 months ago by Mikesmike.

• A:Answer Meta quest 3s operates as a standalone device

  Answered 5 months ago by SeanVerified Purchase

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Q: QuestionIf I buy this headset with Batman: Arkham Shadow and 3 months of Meta Quest+ on October 15th, will I buy able to play Batman on the 15th or will I have to wait until the 22nd?

Asked 8 months ago by Dave.

• A:Answer Hey there! We're so excited that you're considering buying one of our devices and starting your VR journey! If you purchase this bundle, you will only be able to play Batman: Arkham Shadow once it has been released on the 22nd of October. We hope this was helpful and we hope to see you in the Metaverse soon!

  Answered 8 months ago by Meta Store Support

  
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Q: QuestionHow do I download the Batman game it’s supposed to be included and it’s asking to pay $49

Asked 1 month ago by Yasmin.

• A:Answer It has to be at least 3

  Answered 3 weeks ago by JacksonBVerified Purchase

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