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I also had to cancel the individual subscription then purchase the family plan. Apparently there is no way to switch or upgrade from single to family plans. I received a refund for the unused months of the single version, received it quickly, without a hassle and via the same method that I was paying for the annual subscription. No problems, no issues.
Sorry, there was a problem. Please try again later.When you upgrade your Microsoft 365 account from Personal to Family the remaining time on your Personal subscription will be upgraded to Microsoft 365 Family as well.
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