Questions & Answers

Q: QuestionSo we will never own the word software? I don't want to pay for this product every year. what other dos software will I need to purchased?

Asked 7 years ago by Anonymous.

• A:Answer First of all you can just buy it and not pay for it every year, or go to a Google Chromebook and use google docs.

  Answered 7 years ago by goddardVerified Purchase

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Q: QuestionWhat do they mean by one year subscription? Would I have to pay starting the second year?? Thanks, Kovi

Asked 7 years ago by K98.

• A:Answer They really need to be clear and up-front about this -- you are not purchasing the software, you're renting it! You pay each year for renewal. At a price to be determined ...

  Answered 7 years ago by torreycatVerified Purchase

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Q: QuestionSo does that mean when 12 months is up it automatically renews

Asked 6 years ago by Nomsy.

• A:Answer When I activated my subscription, I was given the option to enable auto-renew so I don't think it is mandatory. As a bonus, I was offered one extra month free if I did enable auto-renew and saw that it is possible to disable the auto-renew option afterwards if you don't actually want it to auto-renew. This is an easy way to gain an extra month. Don't let the auto-renew portion of the title scare you away from this product.

  Answered 6 years ago by EvilChaderCheez

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Q: QuestionMight be a silly questuon here... After the 12 months are up do these applications like word and power point become unaccessible?

Asked 6 years ago by Los2019.

• A:Answer I was still able to access. But didn't get any future updates

  Answered 6 years ago by NannyMcpheeVerified Purchase

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Q: QuestionHow much does it cost to purchase the software out right?

Asked 7 years ago by Anonymous.

• A:Answer One of the things you have to be aware of, is if you buy Office 2016 Home/Student, it DOES NOT come with Outlook. You need either Office 365 subscription or the Office 2016 Home and Business which is much more costly. If you don't care about Outlook, there are a number of free programs compatible with Microsoft products that are free. Open Office is one that is quite nice and files are kept on your PC and many like Google Docs if you like to keep things in the cloud.

  I would recommend:

  • 

    Microsoft - Office Home & Business 2016 (1 PC) - Windows

    User rating, 4.39 out of 5 stars with 54 reviews.

    (54)

  Answered 7 years ago by Smihlen

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Q: QuestionI want to be able to use Microsoft Word on my iPad, and my computer. Will this program work on both of them? When does the subscription begin? After the 12 months is up, how much is the new subscription? Is it the same cost as the initial purchase?

Asked 5 years ago by StarrBaby.

• A:Answer Yes you can use on 3 devices if I'm not mistaken and unless they raise the price it will be $69 per year

  Answered 5 years ago by MikePVerified Purchase

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Q: QuestionIf my wife and I use the same PC, couldn't I just use the 1 person subscription? Or would I need the 6 person subscription? I am unclear as to when I would need the upgraded account version.

Asked 6 years ago by ThumpingYoda.

• A:Answer Yes, you both should be able to use the same subscription, but it may only be in one login as opposed to two of them (in other words, you both need the same login no matter what device you use).

  Answered 6 years ago by CommunityAnswer

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Q: QuestionIf I buy this and don't renew after 1 year, does the product stop working after 1 year or will I just not receive updates?

Asked 5 years ago by Phil.

• A:Answer You can open files that you create but can make no changes to it for approximately one month. Then it begins to be more and more difficult to view or even open the files.

  Answered 5 years ago by LeeshaVerified Purchase

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Q: QuestionCan I install Office 365 Personal on my laptop AND my desktop? Would this require a more expensive version?

Asked 6 years ago by Annie.

• A:Answer Yes, you can use the personal version on more than one device. An upgrade is required if you want to add users, however.

  Answered 6 years ago by JP93035Verified Purchase

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Q: QuestionI recently purchased it at the store. Can I wait to start the subscription when I'm ready? Or do I have to activate it as soon as I purchase it ?

Asked 7 years ago by 13918fancy.

• A:Answer You can wait. On the back of the card you have to put a code in and it does not go into affect until you subscribe.

  Answered 7 years ago by KermitVerified Purchase

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Q: QuestionSo I am contemplating getting a new computer and I already have a automatic renewal subscription for my current computer, can I switch my subscription to my new computer? I should also add I currently have a toshiba and I am contemplating an Apple.

Asked 6 years ago by Jenjen803.

• A:Answer Yes you can. If you log into the microsoft account you created when you installed Office, you can remove devices. Than you can remove it on your old laptop and add it on your new one. Hope that helps

  Answered 6 years ago by MommyMay

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Q: QuestionWhat is the difference between the "Physical" and "Digital" for Office 365. I would like to take advantage of Total Tech Support discount for "Physical" but I don't want to purchase any additional accessories to support the "Physical" version.

Asked 5 years ago by LessThanTechy.

• A:Answer The difference is how the product key is delivered. Physical will result in the product key being sent to you in the mail, whereas Digital means the product key will be provided to you digitally.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionIf I don't renew the subscription, will the programs continue to work?

Asked 5 years ago by Anonymous.

• A:Answer Must renew. The program gets blocked.

  Answered 5 years ago by SLNoveVerified Purchase

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Q: QuestionQuestion; my new computer came with a 30 day trial for MS office 365 Personal. I checked and it is a $69.99 annual subscription. Is there a version available for one computer that you purchase the product, not rent it for a year at a time? Thank you.

Asked 7 years ago by Pat.

• A:Answer Open Office available for free download does everything I needed to do with MS Office. Google "Open Office"

  Answered 7 years ago by cubfan1953Verified Purchase

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Q: QuestionCan you still work in excel or word without a internet connection, or will it only work with a internet connection?

Asked 6 years ago by Joe21227.

• A:Answer To use any of the Office 365 apps, you do not need internet. You only need internet when you wish to save something to your OneDrive and when you initially install Office 365.

  Answered 6 years ago by MicrosoftOutreachTeam

  
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Q: QuestionI have Mac laptop. Is this product compatible, am I going to able to use word on my Mac?

Asked 7 years ago by Ivi.

• A:Answer Yes - it's compatible. And you will have fully functioning Word on your MAC

  Answered 7 years ago by JimmyZVerified Purchase

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Q: Questiondoes this software, Microsoft 365 Personal include Publisher

Asked 4 years ago by ckf.

This question was asked about the related product: Microsoft - 365 Personal (1 Person) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer Yes. It came with Publisher. I use Publisher for newsletters and signs.

  Answered 4 years ago by 4JoyVerified Purchase

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Q: QuestionIs 365 (one user) transferable to a new machine if your upgrading a new one at a later date?

Asked 5 years ago by aw2m.

• A:Answer Yes it is. We even have a help page to help you here: https://aka.ms/AA4rq32.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: Questiondo i need 365 for chromebook

Asked 6 years ago by denise.

• A:Answer Yes, you can install Microsoft Office 365 on your Chromebook.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionIn regards to Office 365 Personal 1-Person 12 month Subscription Auto Renew How many computers can I install Office 365? All computers I use are used solely by me. Thanks in advance

Asked 6 years ago by Gladfly.

• A:Answer Hi, Office 365 Personal is for only 1 user, but you can log into your account from any device.

  Answered 6 years ago by MicrosoftOutreachTeam

  
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