“If I want to upgrade from the Individual (1-person/1 login) subscription to a family subscription, how would I go about that process? Would this be done through Best Buy or through Microsoft directly?”
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I would check in with BestBuy first to ask the process of how to switch to a family plan - especially if they set up your individual plan . Their support team should let you know you next steps or if you need to reach out to Microsoft directly.
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