Questions & Answers

Q: QuestionDOES THIS DOWNLOAD ALLOW YOU TO SEND PDF FILES WITH THE RECIPENT BEING ABLE TO AUTOFILL( PUT IN THEIR INFORMATION) AND SEND IT BACK?

Asked 4 years ago by BRI.

Q: QuestionHome and student version will last 3 years, right?

Asked 4 years ago by Marcia.

Q: QuestionIf i purchase this as a gift, would the recipient be able to set up their own account?

Asked 4 years ago by John.

• A:Answer Hi John, That's a great question. If you purchase this as a gift, the recipient will be able to login with their Microsoft account and use the download code that was sent with you via email. Best, Tom Microsoft Office Team

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionI saw on one post that to "move" to another or new PC, must deactivate it from old PC. What happens if the hd crashes before I could deactivate? Also, can the download be burned to DVD so I don't have to re-download?

Asked 4 years ago by JT.

• A:Answer I have the same situation. 1 purchased a one off Office Home & Student 2019 for my Desk top. The desk top is totally dead. I have purchased a new laptop. Despite the details of the purchase being in my Office account, and downloading Office Home & Student 2019 to my Laptop, from my Office account, it is asking me to purchase it again. I am less happy with Microsoft's support with what would seem to me, to be a common occurrence. At this point, it would seem microsoft doesn't allow this. I am now investigating Australian consumer law, as this would be illegal.

  Answered 3 years ago by Scott

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Q: Questiondoes one have have to be a student to purchase and use this or can I have it for home use if i’m not a student.

Asked 4 years ago by HomeUseQuestion.

• A:Answer Hello! This is an excellent question. You do not need to be a student in order to use Microsoft Office Home & Student 2019. Best, Tom Microsoft Office Team

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionMy desktop has an older version of office. If I buy a new laptop and this product how do I make it so I can use the spreadsheet on both computers at different times.

Asked 4 years ago by idontcare.

Q: QuestionDoes this product work with windows 8

Asked 4 years ago by idontcare.

• A:Answer Microsoft Office Home & Student 2019 requires Windows 10. Best, Tom Microsoft Office Team

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionIf I purchase this item and they send the link to my email will I be able download it to someone else device? It's a gift but before I purchase it I need to know. And also is the item returnable if I'm don't use it?

Asked 4 years ago by Anonymous.

• A:Answer Hello - This product is not returnable, however, you can purchase this as a gift and have the recipient use the download code on their device! Best, Tom Microsoft Office Team

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionI have a yearly subscription to Home and Student which is up in Feb 2021....I want to buy this version.....will I loose all my spreadsheets from my old subscription? How do I save them?

Asked 4 years ago by Squirts.

• A:Answer Greetings! You won't lose your files if you save them directly to your PC or to OneDrive. Your files belong to you! Best, Tom Microsoft Office Team

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionIf I purchase Office 2019 for my desktop pc, can I also install it on my laptop pc, as i could with Office 10?

Asked 4 years ago by Anonymous.

• A:Answer Hi! Great question. This product is for one device so you will need to choose which computer you'd like to use this on. Best, Tom Microsoft Office Team

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionDoes the software need to be loaded within a given time frame? Or does the MS Office H&S 2019 remain valid indefinitely until I can get it installed?

Asked 4 years ago by GrannieLookinFwdTo2021.

• A:Answer Great question! Microsoft Office Home & Student 2019 is not a subscription based product. You can install at any time! Best, Tom Microsoft Office Team

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionDo I have to wait for the card with my keycode to arrive to download Office?

Asked 4 years ago by LAG58.

• A:Answer In order to download Microsoft Office Home & Student you'll need to have the keycode to confirm your download. Best, Tom Microsoft Office Team

  Answered 1 year ago by MicrosoftOutreachTeam

  
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Q: Question1. Is the Microsoft Office Home and Student 2019 compatible with my Mac OS 10.9.5? 2. In order to install it on my Mac, do I have to use a special password?

Asked 4 years ago by Jackthelad.

• A:Answer Yes - Office Home & Student 2019 compatible with MacOS. To install, you'll likely need your Apple ID depending on the permissions that are set on your Mac device. Best, Tom Microsoft Office Team

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionWill I get all the updates with a one time purchase of Microsoft?

Asked 4 years ago by ann.

• A:Answer Any updates we make to Office Home and Student 2019 you will get, but unlike Microsoft 365 you will always have Office 2019 instead of the most recent version of Office.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionCan this be installed on Lenovo PC?

Asked 4 years ago by Shail.

• A:Answer I installed it on an Asus laptop running Windows 10 Home edition. From what I know about Lenovo PC's/laptops, you should absolutely be able to install it; unless you PC is "older" and doesn't have adequate memory.

  Answered 4 years ago by FrugalDadVerified Purchase

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Q: QuestionWill Microsoft Office Home & Student 2019 run on my MacBook Pro that is running 64bit MAC OS Catalina 10.15.7?

Asked 4 years ago by PGITUG.

• A:Answer Yes, it will always support the 3 most recent versions of Mac OS.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionDoes this product come with Classic paint?

Asked 4 years ago by Anonymous.

• A:Answer Paint is not part of the Office Suite of products. It is a Windows 10 application.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionDoes Outlook come with Microsoft office home and student?

Asked 4 years ago by Anonymous.

• A:Answer No, it does not. It is included in Office Home and Business 2019 and all of our Microsoft 365 subscriptions.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionIs this product only for students? Is this software a 32 bit or 64 bit product?

Asked 4 years ago by Joey.

• A:Answer Office Home and Student 2019 is for anyone. It can be installed as either 32 bit or 64 bit, but defaults to 64 bit.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionIs this product compatible with surface pro 7?

Asked 4 years ago by Anonymous.

• A:Answer Yes, it is.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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