Questions & Answers

Q: QuestionAre there any discounts on games with this pass?

• A:Answer Yes, you can get member discounts of up to 20% off select games in the PC Game Pass library, and up to 10% off related game add-ons.

Q: QuestionCan I upgrade this game pass to get more benefits?

• A:Answer Yes, you can upgrade to Xbox Game Pass Ultimate to get all the benefits of PC Game Pass and access to over 100 high-quality games on other devices.

Q: QuestionWhat is the activation period for this game pass?

• A:Answer This game pass has an activation period of 3 months.

Q: QuestionDoes this game pass require an internet connection?

• A:Answer Yes, an internet connection is required for this game pass.

Q: QuestionDoes this game pass include games that offer epic adventures?

• A:Answer Yes, the PC Game Pass offers a wide variety of games, including those that offer epic adventures.

Q: QuestionHow do I access and play the games included in the pass?

• A:Answer You can use the Xbox app on PC to download and enjoy the games included in the pass.

Q: QuestionWhat kind of games are included in the PC Game Pass?

• A:Answer The PC Game Pass includes over 100 high-quality PC games from various genres, including iconic franchises like DOOM, indie games, blockbusters, and PC favorites like Age of Empires IV and Microsoft Flight Simulator.

Q: QuestionCan I use Xbox game pass for PC also on my Xbox or is it solely for my PC gaming unit?

Asked 4 years ago by Chris.

• A:Answer Thank you for your question. Xbox Game Pass for PC is only usable on Windows 10 PC. If you'd like to use Xbox Game Pass on both Xbox and PC, we recommend getting Xbox Game Pass Ultimate. It combines the benefits of Xbox Game Pass for Xbox, Xbox Game Pass for PC, and Xbox Live Gold into one service.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionCan I apply this to an existing Xbox PC Game Pass membership? If so, how does that work? Do I stop my membership payment and claim this code?

Asked 3 years ago by wawwaawawwawaa.

• A:Answer Thank you for your question! Yes, you may redeem this code if you are an existing PC Game Pass subscriber. The 3 months of time will be added to your account and monthly payments suspended until the time runs out.

  Answered 3 years ago by MicrosoftOutreachTeam

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Q: QuestionHi. I can't buy Game Pass on the Microsoft store in Kenya but I can here. Will this work in Kenya?

Asked 4 years ago by ForeignGamer.

• A:Answer Unfortunately, this code is only good for use in the United States. We recommend purchasing Xbox Game Pass for PC in the country in which it will be used.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionCan I exchange the xbox game pass card for a regular xbox gift card ? I bought the wrong one for my grandson.

Asked 4 years ago by Winnie.

• A:Answer For information on exchanges, we recommend contacting Best Buy Support for assistance here: https://www.bestbuy.com/site/electronics/customer-service/pcmcat87800050001.c?id=pcmcat87800050001

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionCan I buy 2 of these digital cards for the PC and get 6 months. Does the 3 months start from the date I use it, so I could wait on the second one when the first expires? I can’t find one that is good for 12 months, which is what I am really looking for.

Asked 4 years ago by Zippo.

• A:Answer Thanks for asking! You may "stack" up to 36 months of service on your Xbox Game Pass account. Membership doesn't begin until the code is redeemed so you can redeem both codes together or wait to redeem the second code.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionCan I gift this to someone in Canada?

Asked 2 years ago by Dan.

Q: QuestionIs this returnable?

Asked 2 years ago by Goldie.

• A:Answer if not redeemed yes

  Answered 2 years ago by RobertoGVerified Purchase

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Q: QuestionWill this work with Windows 11?

Asked 2 years ago by Genie.

• A:Answer Yes

  Answered 2 years ago by JonathanRVerified Purchase

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Q: QuestionI bought mouse and keyboard multicolored and this popped up is it got games on it to play on laptop?

Asked 4 years ago by Tata.

• A:Answer Xbox Game Pass for PC offers 100+ great games for Windows 10 PC. Playability of games on your laptop will depend on the specifications required for each game.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionI wanted to get the Xbox Game pass for a PC, and I don't see anything but a 3 month membership. I wanted to do a year or at least 6 months. But when I went to purchase it, it said I could only get 1 per customer. why is this?

Asked 4 years ago by Zippo.

• A:Answer Friend, sorry I'm just seeing this. I'm 54 yrs young and still play video games. I recommend going through Xbox web site, you will find better offers there. I have a gaming laptop and the $10.00 monthly service is far better than buying a game or just a 3 month game pass. I can play all the games I want. And in reality you can't really tell if you like a game until you play it for a few hours.

  Answered 4 years ago by O777Verified Purchase

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