A:AnswerWe're sorry there's an issue with your rechargeable battery. The problem could be with the USB-C cable, your controller, or the battery itself. We recommend reaching out to Xbox Support for assistance: https://support.xbox.com/en-US/help/hardware-network/accessories/setup-troubleshoot-play-and-charge-kit
A:AnswerThank you for your question. If you have a rechargeable battery from the Xbox Play & Charge Kit for Xbox One controllers, it will work work with a Xbox Series X/S controller. As you mention, you will need a standard USB-C to USB-A cable to connect it to your Xbox.
A:AnswerI have an Xbox one controller with Insignia battery pack. I tested it and yes, the Xbox one battery pack works on my new series x controller and the USB-C charges it. So yes!
A:AnswerBattery will last for 30 or so hours before needing charged. My old batteries from my old xbox one controllers are still holding a charge after 4 years.
A:AnswerOf course, you can always charge them. I would say incessantly charging batteries isn’t good for their health/longevity, but these will last you a long time even if you do. I would suggest letting them drain to a lower level before you place them on a charger but no harm in topping off the battery if you plan on using the controller.
A:AnswerYou can plug it into the Xbox One and use it to charge a SERIES X/S controller but it won’t charge an Xbox One controller. Battery pack will work just not the charging cable.
A:AnswerThis model does not have the LED light on it to indicate when it’s fully charged, but the Xbox Dashboard will tell you if the battery is full or not.
