Questions & Answers

Q: QuestionIs this mouse compatible with Surface Pro 3, not running Windows 10? I have an arc mouse that I need to replace.

Asked 4 years ago by Anna.

• A:Answer I will say it does since the surface pro 3 is by Microsoft and the arc mouse is by Microsoft

  Answered 4 years ago by Beth

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Q: QuestionIs this mouse (clickers) silent or does it make the clicking sound when you press on it?

Asked 4 years ago by y245.

• A:Answer There is clicking.

  Answered 3 years ago by Tosh

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Q: QuestionI bought this at Best Buy. I really loved it, but it stopped working. So I changed the AAA batteries, pressed the little button and not light goes on and it doesn't work. Is there a charger or something for it. I don't have one if so. Let me know.

Asked 5 years ago by Anonymous.

• A:Answer The batteries can be rechargeable or not, but there is no way to recharge rechargeable batteries through the mouse. It takes two AAA batteries, and, with normal use, they last about six months.

  Answered 2 years ago by IQRocker

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Q: QuestionWill this mouse work with a Samsung chrome book??

Asked 5 years ago by Britt.

This question was asked about the related product: Microsoft - Arc Wireless BlueTrack Ambidextrous Mouse - Wireless - Soft Pink

• A:Answer As long as it is bluetooth 4.0 of higher.

  Answered 3 years ago by Adam

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Q: QuestionWill this mouse work with any standard laptop with Windows 10?

Asked 5 years ago by SAL.

This question was asked about the related product: Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Light Gray

• A:Answer yes

  Answered 2 years ago by Mondot

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Q: QuestionWill this mouse work with a Samsung Galaxy Tab S6 tablet?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Light Gray

• A:Answer yes it will work

  Answered 1 year ago by MiguelR

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Q: QuestionWill this Arc mouse work with my Dell laptop

Asked 5 years ago by Anonymous.

This question was asked about the related product: Microsoft - Surface Arc Wireless BlueTrack Ambidextrous Mouse - Wireless - Ice Blue

• A:Answer We recommend checking the tech specs for Arc Mouse here: https://www.microsoft.com/en-us/p/microsoft-arc-mouse/93hfjlp7d0cv?activetab=pivot:techspecstab with those of your Dell laptop.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionDoes this require a BT dongle, or is connectivity built-in?

Asked 5 years ago by MCMC.

This question was asked about the related product: Microsoft - Surface Arc Wireless BlueTrack Ambidextrous Mouse - Wireless - Ice Blue

• A:Answer No dongle, it has built-in Bluetooth.

  Answered 4 years ago by Santiago98

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Q: QuestionDoes it need a mouse pad to function?

Asked 5 years ago by GB.

• A:Answer No just flat surface work fine. Like a classroom deck ok.

  Answered 5 years ago by MethodMan

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Q: QuestionCan you silence the clicking sound?

Asked 5 years ago by Mousequestion.

This question was asked about the related product: Microsoft - Surface Arc Wireless BlueTrack Ambidextrous Mouse - Wireless - Ice Blue

• A:Answer No

  Answered 1 year ago by TroyD

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Q: QuestionDo I still have to use the chip that plugs into my laptop in order to connect it to the mouse? It sticks out of the side of my laptop and makes it difficult to slip the laptop into a protective case.

Asked 5 years ago by Anonymous.

This question was asked about the related product: Microsoft - Surface Arc Wireless BlueTrack Ambidextrous Mouse - Wireless - Poppy Red

• A:Answer there is no chip that plugs in for this pen, it connects blue tooth

  Answered 5 years ago by pulsetkrVerified Purchase

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Q: QuestionDoes this mouse work with MacBook Pro 2019?

Asked 5 years ago by Ana.

• A:Answer If it worked on my iPad Pro, I would assume it would on your Apple IOS computer.

  Answered 5 years ago by TheNinjaVerified Purchase

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Q: QuestionWould this work with my MacBook Air ? Or can I use an apple mouse, have a hard time getting used to the track pad.

Asked 5 years ago by Jay.

This question was asked about the related product: Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Light Gray

• A:Answer Yes it would. I use it on my IPad Pro. It’s a Bluetooth connection.

  Answered 5 years ago by JoaoGSilva

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Q: QuestionDoes this mouse work with Macs?

Asked 6 years ago by Jmal.

This question was asked about the related product: Microsoft - Arc Mouse - Cobalt Blue

• A:Answer Yes, but it does not support macOS gestures, and it has standby issues with macOS Catalina. Once the Mac goes to sleep I have to click the mouse repeatedly (average of 10-15 times) and move it before it will wake up.

  Answered 5 years ago by WinTux

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Q: QuestionIs this Bluetooth

Asked 6 years ago by Anonymous.

This question was asked about the related product: Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Light Gray

• A:Answer Yes it is.

  Answered 5 years ago by JoaoGSilva

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Q: QuestionIt works with others windows 10 computer systems like Dell Touch screen?

Asked 6 years ago by Druds.

This question was asked about the related product: Microsoft - Arc Mouse - Burgundy

• A:Answer Yes. It is just a mouse.

  Answered 5 years ago by huebrown

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Q: QuestionIs the surface arc mouse available in bright blue to match the bright blue keyboard/cover, SKU #4562005?

Asked 7 years ago by Sjay.

This question was asked about the related product: Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Light Gray

• A:Answer Currently blue is Cobalt Blue and this mouse matches.

  Answered 5 years ago by BillinHouston

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Q: QuestionDoes this mouse flatten out?

Asked 7 years ago by Steve.

This question was asked about the related product: Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Light Gray

• A:Answer Yes, flat is the off position and arched is the on or operating position.

  Answered 6 years ago by ArcMouse

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Q: QuestionDoes this pair with multiple devices at the same time? I work with two computer monitors.

Asked 2 years ago by hlc.

This question was asked about the related product: Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Light Gray

• A:Answer No. It can only pair to one device.

  Answered 2 years ago by OnkyoUser

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Q: QuestionCan you connect it to an iPad ?

Asked 4 years ago by Ec96.

This question was asked about the related product: Microsoft - Arc Wireless BlueTrack Ambidextrous Mouse - Wireless - Sage

• A:Answer It absolutely does! It pairs quick and is ready to go! I have an iPad Pro 11 inch (2020) and it does great!

  Answered 4 years ago by Steve

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