Questions & Answers

Q: QuestionWhat is the battery life? How long does the computer last before it needs to be replaced?

Asked 5 years ago by J1234.

• A:Answer One full day of use

  Answered 5 years ago by George

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Q: QuestionIs this a good computer for video and photo editing? I'm searching for a computer of my own instead of using my school's computers but I'm on a budget and don't want to purchase a computer that doesn't work for me.

Asked 6 years ago by MediaStudent.

• A:Answer While the Surface Book 2 can be a little pricey. It is able to fulfill all of your needs including high quality video and photo editing as well as many other tasks. This is the best laptop on the market in my opinion

  Answered 6 years ago by DmanVerified Purchase

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Q: QuestionDo I have to buy the keyboard separately or is it included when I purchase the laptop?

Asked 6 years ago by Linds.

• A:Answer No, the keyboard comes with it.

  Answered 6 years ago by OrlandoJimVerified Purchase

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Q: QuestionThe Microsoft surface book 2, starts at 2500 and up. What makes this one at such a low price?

Asked 7 years ago by Danny.

• A:Answer No dedicated GPU and a smaller screen.

  Answered 6 years ago by Greg

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Q: QuestionHow is the sound quality?

Asked 6 years ago by Notjustneb.

• A:Answer Loud and clear, albeit tinny. I'm pretty sure you won't hear a stereo image.

  Answered 6 years ago by Electro

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Q: QuestionDoes this comes with a fan inside to cool it off ? any noise or fan sound after prolonged used?

Asked 6 years ago by Kumar.

• A:Answer It's a solid state drive - no fan - absolutely silent, except for the click of the keys...

  Answered 6 years ago by HankVerified Purchase

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Q: QuestionMy son is an engineering major and needing a new computer. Is this compatible to use with CAD programs and other programs he will be introduced to? The question was asked before but never answered.

Asked 6 years ago by Engineer.

• A:Answer Yes, I use it all day everyday at my job, I am an Automation and Integration Engineer and graduated about 4 years ago with my BSEE and this will run anything he needs. If he is going into Mechanical Engineering I would recommend the dedicated graphics card one as he might be doing more 3D modeling which I don't do at all. I run full Microstation(similar to Full AutoCAD), Bluebeam, Mathcad, MATLAB, Powerworld, Accelerator Quickset, and other programs all on the base model. This is the ultimate machine for an Engineering major, as it can run anything he will need it too and OneNote is an amazing tool classes (especially math class where typing just doesn't work)

  Answered 6 years ago by benb

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Q: QuestionCan I upgrade the storage from 128? It got full too quickly and now doesn’t work.

Asked 3 months ago by Scop.

Q: QuestionWhat is the cost to replace the battery in a Surface Pro 2 Model HMU-00001?

Asked 1 year ago by Anonymous.

Q: QuestionHas Best Buy extended Protection Plans because of Covid-19

Asked 4 years ago by Sammytwo.

• A:Answer No

  Answered 1 year ago by BrendaR

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Q: QuestionCan I connect a bigger monitor to this computer?

Asked 5 years ago by Anonymous.

• A:Answer Yes. By cord: Just use a usb-c to hdmi adapter with a hdmi to the tv. By cordless: bluetooth, screen share, etc.

  Answered 2 years ago by DodoCanon

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Q: QuestionIs this keyboard stable, could I have it balanced in my lap?

Asked 5 years ago by Ariel.

• A:Answer Yes

  Answered 2 years ago by DodoCanon

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Q: QuestionDoes it come loaded with Office 365

Asked 5 years ago by Bernie.

• A:Answer Surface Book 2 comes with a free 30-day trial of Office 365. After your free trial period is up you will then have the option of choosing the Office 365 subscription that best suits your needs.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionIs this good for watching Movies on? Looking to use this for travel...downloading Netflix movies and watching them.

Asked 5 years ago by pick.

• A:Answer Yes

  Answered 1 year ago by BrendaR

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Q: QuestionDoes this have internal monitor calibration? I will be using this for photo editing and need accurate depiction of colors.

Asked 5 years ago by Monitor.

Q: QuestionWould this be a good laptop to run Revit, Autocad and sketchup?

Asked 5 years ago by dazedgirl23.

Q: QuestionI bought my mom a Samsung galaxy book 2 for christmas. It was from a person not a store so it was used and didnt come with the charger. Will using just a normal samsung charger ruin the battery? Or is there a certain charger she has to use?

Asked 5 years ago by Karli.

• A:Answer If product is the Microsoft Surface Book 2, it uses a special charger for the product. **see photo below. If you are asking for the Samsung Galaxy book2, this is the wrong thread.

  Answered 2 years ago by DodoCanon

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Q: QuestionHow many usb ports does it have?

Asked 5 years ago by SurfaceHunter.

• A:Answer There are two

  Answered 5 years ago by AnonymousVerified Purchase

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Q: QuestionDoes it have a att sim card slot?

Asked 5 years ago by Anonymous.

• A:Answer it does not

  Answered 5 years ago by userVerified Purchase

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Q: QuestionHI, I am based in India, but planning to the laptop in USA. Does the company offer international warranty?

Asked 5 years ago by warranty.