Questions & Answers

Q: QuestionSo looking this over, is it true that best buy is not offering the Intel Core M3 wifi only? If so, this is ridiculous, it will probably be the most popular version of this device sold and there's no offer of it.

Asked 5 years ago by Rossy.

• A:Answer Agree 100% - when I saw they weren't offering the one model the people are really going to want, I ordered it from Microsoft with free shipping and will be on my doorstep on the 12th. Good luck and I hope Best Buy reconsiders!

  Answered 5 years ago by Jennifer

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Q: QuestionWill it run HP (1112) printer from USB port to OTG cable? (HP 1112 printer runs by wire ONLY)

Asked 3 years ago by Anonymous.

Q: QuestionCan the Surface Go 2 be GPS enabled? Is there an antenna that can attached or installed? I needed it to track and possibly leave bread curmbs. Gan Google Earth be loaded on?

Asked 3 years ago by SueAnn.

Q: QuestionDoes it have a USB port?

Asked 3 years ago by Campy.

• A:Answer Great question. Surface Go 2 has one USB-C port.

  Answered 3 years ago by MicrosoftOutreachTeam

  
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Q: QuestionCan I plug an external monitor and keyboard into this laptop ?

Asked 4 years ago by Bobby17543.

• A:Answer Surface Go 2 is compatible with Surface Dock 2, which allows you to transform your Surface into a desktop. To learn more about Surface Dock 2, go here: https://www.bestbuy.com/site/microsoft-surface-dock-2-black/6408935.p?skuId=6408935

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionIs the version you offer unlocked? Will it work with any mobile phone provider? Does it have a sim card slot? What is the capacity of the battery in mAh?

Asked 4 years ago by Tauro91991.

• A:Answer Yes it was unlocked and I'm have Verizon as my carrier. Yes it has a sim card slot.

  Answered 4 years ago by Aloha

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Q: QuestionWill this machine run more than 1 Excel file at a time? I am a business owner and use Excel. I have 3 open files to change data on per invoice,

Asked 4 years ago by p4.

Q: QuestionCan I use google fi for data with it?

Asked 4 years ago by splcw.

• A:Answer No

  Answered 2 years ago by Anonymous

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Q: QuestionHow many ports does this device have and what types of ports come with this device?

Asked 4 years ago by Mini101.

• A:Answer Surface Go 2 has one USB-C port and one Surface Connect port.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionDoes it include the Microsoft 365 software ?

Asked 4 years ago by Silver1935.

• A:Answer Surface Go 2 comes with Microsoft 365 Family one month trial.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: Questionwill there buy other options to buy the product other than store pickup because my store does not have the product?

Asked 4 years ago by Anonymous.

Q: QuestionCan Verizon be the provider for the lte?

Asked 5 years ago by Greg.

• A:Answer Yes. The unlocked version will work with any cellular provider.

  Answered 4 years ago by Lawrence

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Q: Questioncan I used my home wi-fi

Asked 5 years ago by don.

• A:Answer Yes, you can use this with your home Wi-Fi.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionWhat version of Windows does Surface Go 2 ship with?

Asked 5 years ago by MicrosoftFAQ.

• A:Answer Surface Go 2 ships with Windows 10 Home in S mode. Windows 10 Home in S mode works exclusively with apps from the Microsoft Store within Windows and accessories that are compatible with Windows 10 Home in S mode. A one-way switch out of S mode is available. Learn more at Windows.com/SmodeFAQ

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionDoes it come with Keyboard & Mouse?

Asked 5 years ago by Accessories.

• A:Answer No. It only comes with the tablet.

  Answered 5 years ago by Stocklone

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Q: QuestionIs Surface Go 2 compatible with the original Surface Go Type Cover?

Asked 5 years ago by MicrosoftFAQ.

• A:Answer The 1st generation of Surface Go Type Covers is compatible with Surface Go 2.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionWhat are the differences between Surface Go 2 and Surface Go?

Asked 5 years ago by MicrosoftFAQ.

Q: QuestionDoes this come with ms office products?

Asked 5 years ago by Cin.

• A:Answer No. Unfortunately no. 99.00 a year or 9.99 a month. Really good price.

  Answered 5 years ago by Cteckie

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Q: QuestionAre there wireless headsets or wireless ear buds that can be used with any of the surface tablets?

Asked 5 years ago by Tom.

• A:Answer All the Surface tablets, Go included, support any BT headphones or earbuds. They also still have 3.5mm headphone jacks.

  Answered 4 years ago by SvenJ

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Q: Questionwhat is the difference between unlocked and locked

Asked 5 years ago by sue.

• A:Answer Great question! Unlocked means that this particular Surface Go 2 can connect to any carrier because it is LTE capable which allows for hassle-free connectivity in areas with unsecured public, slow or no Wi-Fi. "Locked" means that it only has Wi-Fi capabilities.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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