Questions & Answers

Name: Microsoft - Surface Go 2 - 10.5" Touch-Screen - Intel Pentium Gold - 4GB - 64GB SSD - Device Only - Platinum
Brand: Microsoft
SKU: 6408476
Price: 279.99 USD
Rating: 4.5 (812 reviews)

Microsoft - Surface Go 2 - 10.5" Touch-Screen - Intel Pentium Gold - 4GB - 64GB SSD - Device Only - Platinum

Model:: STV-00001; |
SKU:: 6408476

User rating, 4.5 out of 5 stars with 812 reviews.

Highly rated by customers for:

Clearance

Show only Answered Questions

Page Showing 1-20 of 159 questions

Ask a Question

Questiondoes it come with the pen?
Asked 5 years ago by gav.
- Answer All it comes with is a charger and the tablet. Every microsoft accessory seems to come in $50's.....50 for this,.....100 for that......150 for that. You can find much better value in similar products with the same specs but cost way less.
  Answered 5 years ago by BrianE
  Answer this question
QuestionIs the keyboard included?
Asked 5 years ago by Keyboard.
- Answer This Surface Go 2 does not include a keyboard. If you're interested in getting one, we suggest checking out Surface Go Signature Type Cover here: https://www.bestbuy.com/site/microsoft-surface-go-signature-type-cover-poppy-red/6408852.p?skuId=6408852.
  Answered 5 years ago by MicrosoftOutreachTeam
  Answer this question
QuestionDoes it have a USB port? Do they make flash drives specifically for it?
Asked 4 years ago by Katie.
- Answer Surface Go 2 has one USB-C port. It can connect to a standard USB flash drive if you use a USB-C to USB-A adapter.
  Answered 4 years ago by MicrosoftOutreachTeam
  Answer this question
QuestionTo Brian E. : Thank you for the answer to my question. I have another. Where would I find instructions showing how to take the Surface Go2 out of S mode? If I do that is it possible to go back to S mode? Would I then lose iTunes? Thanks so much.
Asked 5 years ago by Anonymous.
- Answer Great question! Switching out of S mode is one-way. If you switch out of S mode, you'll need to keep using the standard version of Windows 10. If you're interested in learning how to take Surface Go 2 out of S mode you can do so here: https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode.
  Answered 5 years ago by MicrosoftOutreachTeam
  Answer this question
QuestionCan you install microsoft office on this or is it included?
Asked 4 years ago by Jon.
- Answer It does not come installed, but it can be installed, just as on any other Microsoft product. The Surface GO2 does come with the standard 30 day 'teaser'.
  Answered 4 years ago by NoNeedforBigTechPolitics
  Answer this question
QuestionDoes the Surface go 2 outer dimensions match that of the original Surface go, because I want to buy a case for my new Go 2 but there are none available yet or for at least the one I want is for the first one, can it fit older cases?
Asked 5 years ago by DAngelo.
- Answer Great question! The dimensions for Surface Go 2 are 9.65” x 6.9” x 0.33” which are the same for the original Surface Go.
  Answered 5 years ago by MicrosoftOutreachTeam
  Answer this question
QuestionWhat do you do when the screen doesn’t come on but backlight for the keys does
Asked 5 years ago by Scout.
- Answer We're sorry to hear you're experiencing difficulties with your Surface Go 2. Our support team is eager and available to help, please feel free to reach out to them here: https://aka.ms/AA4rbq6.
  Answered 5 years ago by MicrosoftOutreachTeam
  Answer this question
QuestionIs a mouse or pencil required to use as a tablet? Or does a keyboard appear on the tablet screen?
Asked 5 years ago by Fran.
- Answer There is an option in the task bar to select the keyboard on the touch screen. When you click in a typing space, it might not always appear, so you would have to tap the little icon in the bottom right hand corner for it to appear. I have both a pen and a keyboard for the ease of use, however.
  Answered 5 years ago by Jazzy
  Answer this question
QuestionWould this laptop be a good gaming pc for like vr, call of duty, that kinda stuff.
Asked 4 years ago by Carlos.
- Answer The short answer is no The RAM would only support so much, it'll support only low capable games. If you are planning to get a laptop for gaming with VR, call of duty you'll need enough RAM and graphics to support that. This laptop would not be good for what you are looking for.
  Answered 4 years ago by jocelyn256
  Answer this question
QuestionCan the iTunes app be installed on the Surface go 2? What apps come pre-installed on the Surface go 2?
Asked 5 years ago by Anonymous.
- Answer If you keep it in S-Mode you can only use the Microsoft store to get apps. So anything in the Microsoft Store is available by default. If you take it out of S-Mode you can install any windows program the specs will allow for, itunes being one of them.
  Answered 5 years ago by BrianE
  Answer this question
QuestionCan you download Firefox or Chrome?
Asked 3 years ago by Tee.
- Answer I was able to download Chrome with no problem. Because of my application (Ham radio), I made sure that it was running Windows 10.
  Answered 3 years ago by ProfessorBill
  Answer this question
QuestionCan you access google from this device?
Asked 4 years ago by Vickie.
- Answer If you have WiFi or a hotspot or mobile router you can access anything on the internet including google. It’s like a laptop in a tablet.
  Answered 4 years ago by PParen44
  Answer this question
QuestionWill respondus lockdown browser work on this? I need a new laptop that i can use with this lockdown browser for school. The lockdown browser requires windows operating systems to be 10, 8 or 7. It also says windows 10s will not work on this.
Asked 4 years ago by mahmoud.
- Answer Great question! It is possible to switch out of Windows 10 in S mode on your Surface Go device to use apps outside of the Microsoft store. To do so follow the instructions via this link here: https://support.microsoft.com/en-us/help/4456067.
  Answered 4 years ago by MicrosoftOutreachTeam
  Answer this question
QuestionDoes the keyboard for the Microsoft surface go also work for the Microsoft go 2?
Asked 5 years ago by Ed.
- Answer Great question! The 1st generation of Surface Go Type Covers is compatible with Surface Go 2.
  Answered 5 years ago by MicrosoftOutreachTeam
  Answer this question
QuestionCan you use Microsoft Family on this device? To set website limits and/or time limits?
Asked 4 years ago by mjjm.
- Answer Yes, you can sign into Microsoft Family Safety on Surface Go 2.
  Answered 4 years ago by MicrosoftOutreachTeam
  Answer this question
QuestionIs the Surface Go 2 good for programming and coding?
Asked 4 years ago by BLINK.
- Answer Hello Blink. This computer is suitable for entry level programs and applications such as Microsoft Office Word and web browsing. For programming and coding we suggest you choosing a computer built in with an Intel® Core™ i5 or Intel® Core™ i7 processor, 8GB of RAM memory and a Full HD resolution screen, preferably 1920×1080 pixels. Here you can find two laptop suggestions for programming and coding: https://www.bestbuy.com/site/lenovo-ideapad-3-15-15-6-touch-screen-laptop-intel-core-i3-8gb-memory-256gb-ssd-abyss-blue/6449496.p?skuId=6449496 https://www.bestbuy.com/site/asus-zenbook-13-ultra-slim-fhd-laptop-intel-core-i5-1035g1-8gb-256gb-pine-grey/6416124.p?skuId=6416124 Thank you for choosing Intel!
  Answered 4 years ago by Intel team
  Answer this question
Questioncan this run games made for android? I am looking for an upgrade so I would like to be able to do work on a computer and play games for android. if not, can you tell me a good tablet/computer for my needs?
Asked 4 years ago by someone.
- Answer This is a Windows PC, so no, it won't run Android apps natively. However, you have a few options. 1) Run a program called Bluestacks, which is an Android emulator for Windows. However, it is based on an older version of Android. While the most recent Android version is 11, Bluestacks runs 7.1.2. That may or may not affect the apps you want to run. 2) Go for a nice-sized Android tablet and keyboard. I currently use the Samsung Galaxy Tab S6, which has been beautiful, and the S7 was JUST released: https://www.bestbuy.com/site/promo/samsung-tab-s7?ref=P10T12R103&loc=BODY&CampaignID=1096826&eut=133088771 While this is Android, you still have access to lots of work/productivity apps, including Microsoft Office. When the keyboard is attached, you can switch to "DeX" mode, which works just like a Windows desktop. Plus, the Samsung tablets come with the S-Pen, which would be an additional cost on the Surface.
  I would recommend:
  - Samsung - Galaxy Tab S7 - 11” - 128GB - With S Pen - Wi-Fi - Mystic Black
    User rating, 4.79 out of 5 stars with 1579 reviews.
  Answered 4 years ago by Phanatic
  Answer this question
QuestionDo you need a mouse with the keyboard
Asked 4 years ago by mickey.
- Answer Yes
  Answered 4 years ago by Kaybug24
  Answer this question
QuestionDoes the surface go 2 have a SD slot? My wife does a lot of picture editing and that would be important to have.
Asked 5 years ago by Jethan9588.
- Answer Surface Go 2 has a MicroSDXC Card Reader.
  Answered 5 years ago by MicrosoftOutreachTeam
  Answer this question
QuestionDoes the keyboard come with or is it bought separately?
Asked 5 years ago by Kent.
- Answer Surface Go 2 does no come with a keyboard. If you're interested in a keyboard, we suggest checking out Surface Go Signature Type Cover here: https://www.bestbuy.com/site/microsoft-surface-go-signature-type-cover-poppy-red/6408852.p?skuId=6408852.
  Answered 5 years ago by MicrosoftOutreachTeam
  Answer this question

Showing 1-20 of 159 questions

previous Page
1
2
3
4
5
6
More Pages available
next Page

Questions & Answers

Microsoft - Surface Go 2 - 10.5" Touch-Screen - Intel Pentium Gold - 4GB - 64GB SSD - Device Only - Platinum

Q: Questiondoes it come with the pen?

Q: QuestionIs the keyboard included?

Q: QuestionDoes it have a USB port? Do they make flash drives specifically for it?

Q: QuestionTo Brian E. : Thank you for the answer to my question. I have another. Where would I find instructions showing how to take the Surface Go2 out of S mode? If I do that is it possible to go back to S mode? Would I then lose iTunes? Thanks so much.

Q: QuestionCan you install microsoft office on this or is it included?

Q: QuestionDoes the Surface go 2 outer dimensions match that of the original Surface go, because I want to buy a case for my new Go 2 but there are none available yet or for at least the one I want is for the first one, can it fit older cases?

Q: QuestionWhat do you do when the screen doesn’t come on but backlight for the keys does

Q: QuestionIs a mouse or pencil required to use as a tablet? Or does a keyboard appear on the tablet screen?

Q: QuestionWould this laptop be a good gaming pc for like vr, call of duty, that kinda stuff.

Q: QuestionCan the iTunes app be installed on the Surface go 2? What apps come pre-installed on the Surface go 2?

Q: QuestionCan you download Firefox or Chrome?

Q: QuestionCan you access google from this device?

Q: QuestionWill respondus lockdown browser work on this? I need a new laptop that i can use with this lockdown browser for school. The lockdown browser requires windows operating systems to be 10, 8 or 7. It also says windows 10s will not work on this.

Q: QuestionDoes the keyboard for the Microsoft surface go also work for the Microsoft go 2?

Q: QuestionCan you use Microsoft Family on this device? To set website limits and/or time limits?

Q: QuestionIs the Surface Go 2 good for programming and coding?

Q: Questioncan this run games made for android? I am looking for an upgrade so I would like to be able to do work on a computer and play games for android. if not, can you tell me a good tablet/computer for my needs?

Q: QuestionDo you need a mouse with the keyboard

Q: QuestionDoes the surface go 2 have a SD slot? My wife does a lot of picture editing and that would be important to have.

Q: QuestionDoes the keyboard come with or is it bought separately?

Questiondoes it come with the pen?

QuestionIs the keyboard included?

QuestionDoes it have a USB port? Do they make flash drives specifically for it?

QuestionTo Brian E. : Thank you for the answer to my question. I have another. Where would I find instructions showing how to take the Surface Go2 out of S mode? If I do that is it possible to go back to S mode? Would I then lose iTunes? Thanks so much.

QuestionCan you install microsoft office on this or is it included?

QuestionDoes the Surface go 2 outer dimensions match that of the original Surface go, because I want to buy a case for my new Go 2 but there are none available yet or for at least the one I want is for the first one, can it fit older cases?

QuestionWhat do you do when the screen doesn’t come on but backlight for the keys does

QuestionIs a mouse or pencil required to use as a tablet? Or does a keyboard appear on the tablet screen?

QuestionWould this laptop be a good gaming pc for like vr, call of duty, that kinda stuff.

QuestionCan the iTunes app be installed on the Surface go 2? What apps come pre-installed on the Surface go 2?

QuestionCan you download Firefox or Chrome?

QuestionCan you access google from this device?

QuestionWill respondus lockdown browser work on this? I need a new laptop that i can use with this lockdown browser for school. The lockdown browser requires windows operating systems to be 10, 8 or 7. It also says windows 10s will not work on this.

QuestionDoes the keyboard for the Microsoft surface go also work for the Microsoft go 2?

QuestionCan you use Microsoft Family on this device? To set website limits and/or time limits?

QuestionIs the Surface Go 2 good for programming and coding?

Questioncan this run games made for android? I am looking for an upgrade so I would like to be able to do work on a computer and play games for android. if not, can you tell me a good tablet/computer for my needs?

QuestionDo you need a mouse with the keyboard

QuestionDoes the surface go 2 have a SD slot? My wife does a lot of picture editing and that would be important to have.

QuestionDoes the keyboard come with or is it bought separately?