1-1 of 1 Answer
We're sorry that there's an issue with your Surface. We recommend disconnecting accessories and making sure your Surface is charged. If that doesn't help, try using wake with keyboard, tablet shortcuts, or force a shutdown. If you need instructions, please go here: https://support.microsoft.com/en-us/surface/surface-won-t-turn-on-or-wake-from-sleep-1e181652-3db8-5ca1-9649-7390fafb102a If that does not resolve the problem, we urge you to submit a service request: https://aka.ms/AA4rbq6
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