Questions & Answers

Q: QuestionCan ms office 365 be transferred from an existing PC?

Asked 4 years ago by Andy.

• A:Answer Great question. Yes, you can sign out of Microsoft 365 on a PC remotely from any web browser to deactivate the installation. For instructions, please go here: https://support.microsoft.com/en-us/office/deactivate-an-installation-of-office-767e3560-96ed-4b1c-806d-2fe01c529b1b Then, you can download, install and active your Microsoft 365 on a new device. If you need directions on how to do this, visit our website: https://support.microsoft.com/en-us/office/download-and-install-or-reinstall-microsoft-365-or-office-2019-on-a-pc-or-mac-4414eaaf-0478-48be-9c42-23adc4716658#bkmk_signintodownload

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionDose this laptop come with Microsoft Office already installed

Asked 4 years ago by Ryan.

• A:Answer Surface Laptop 3 comes with a 30-day trial of Microsoft 365.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionIs this compatible with surface pens?

Asked 4 years ago by LadyStardust.

• A:Answer Yes, Surface Laptop 3 is compatible with Surface Pen.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionWhat kind of GPU does this model have? And is a dedicated GPU?

Asked 4 years ago by BlakeH.

• A:Answer It has an integrated AMD Radeon RX Vega 11.

  Answered 4 years ago by CommunityAnswer

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Q: QuestionCan you play games form the xbox game pass on it?

Asked 3 years ago by Anonymous.

Q: Questionwhat type of CPU does this laptop have?

Asked 3 years ago by ines.

Q: Questionlooking to buy a laptop that i can run a fpv drone simulator on.my question is random access memory more imortant or is more ghz the way to go?

Asked 3 years ago by bobby.

Q: Question..does it have a BluRay/DVD drive?..i can't tell from the pics or specs..

Asked 4 years ago by ceeker.

• A:Answer No, it has no built in drives, just USB ports and an hdmi port.

  Answered 4 years ago by GandalfVerified Purchase

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Q: QuestionDoes this have a back lit keyboard?

Asked 4 years ago by Anonymous.

• A:Answer Yes, Surface Laptop 3 does have a backlit keyboard.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionWill this support 3 monitors with 3 different displays??

Asked 4 years ago by monitors.

Q: QuestionHow does this Surface handle Adobe Creative Suite? I’m specifically interesting in light video editing with Premiere. I know I need at least 16GB, but what else to consider?

Asked 4 years ago by Kerrin.

Q: Questionhow many regular USB ports does it have?

Asked 4 years ago by Rayj.

• A:Answer Surface Laptop 3 has a USB-C port and a USB-A port.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionWill the surface Laptop 3 sync with my Surface Pro?

Asked 5 years ago by Sandman.

• A:Answer I purchased a 15" Surface Laptop 3 before last Christmas. It's a great laptop. I really like it. I would have loved it even more if it came in teal color. It's got great speed and the resolution is fantastic. The laptop is similar to my Surface Book at work. I have been a Microsoft product user for a long time, so I didn't have problem using Windows 10 at home. In terms of syncing with the Surface Pro, I have not tried syncing the Laptop 7 to my Surface Book. I know you can sync your internet accounts in Chrome. But, I don't know about syncing MS laptops. I imagine it's possible but have not tried it because Laptop 7 was a personal purchase, not work related.

  Answered 5 years ago by SoundMachineVerified Purchase

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Q: QuestionWill this laptop support a 4K monitor using the surface docking station?

Asked 5 years ago by Ashcash.

• A:Answer Surface Laptop 3 does support 4K, however you will need Surface USB-C to HDMI Adapter in order to connect Surface Laptop 3. You can purchase Surface USB-C to HDMI Adapter here: https://www.bestbuy.com/site/microsoft-usb-c-to-hdmi-external-video-adapter-black/6155222.p?skuId=6155222.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionI have a Plantronics Explorer 505 Bluetooth headset. Does it support Bluetooth v4.1?

Asked 5 years ago by Dumoc99.

• A:Answer Surface Laptop 3 comes with Bluetooth Wireless 5.0 technology.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionWhen will this item (surface laptop 3, 16” 16 GB MEMORY 512 GB solid state in matte black) be available for purchase or pre order?

Asked 5 years ago by Erinkollmer.

• A:Answer Now

  Answered 5 years ago by Tyler

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