Questions & Answers

Q: QuestionCan I use my Windows 11 Pro license to upgrade this laptop?

Asked 9 months ago by Anonymous.

Q: Questioncan you add a second SSD to expand storage?

Asked 1 year ago by gautam27.

This question was asked about the related product: Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touch-Screen - Snapdragon X Elite - 16GB Memory - 512GB SSD (7th Ed) Latest Model - Black

• A:Answer You can't add another SSD but you can upgrade the current one to a bigger size. You just need a 2230 sized SSD.

  Answered 10 months ago by Bdunn

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Q: QuestionAre any of the components upgradable like ram or hard drive? Can you attach an external disk drive to this? How many screens can you attach?

Asked 1 year ago by CR.

• A:Answer The RAM is soldered on but you can upgrade the SSD. The SSD size is 2230 so you can't fit the normal sized ones you're used to seeing. The laptop has 2 USB 4 ( Type C) and 1 USB Type A you can use those ports for an external Hard drive or SSD. you can use 3 external screens with it

  Answered 10 months ago by Bdunn

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Q: QuestionIs there a subscription required for copilot ai?

Asked 1 year ago by CR.

• A:Answer Short answer is no

  Answered 10 months ago by Bdunn

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Q: QuestionI just bought this laptop and realized that certain programs won't run on it. Eg InDesign, illustrator, Canon printer, Outlook to name a few. Will this be fixed ever? This is a major issue...

Asked 7 months ago by BabaOMalley.

• A:Answer Hello, and thank you for taking the time to ask your question. Snapdragon processors support a wide range of apps with more being added every day. Please check https://www.qualcomm.com/products/features/windowsapps to see the most popular apps that are supported.

  Answered 7 months ago by Snapdragon team

  
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