Questions & Answers

Q: QuestionWhat are the connectivity options available on the laptop?

• A:Answer The Surface Laptop – Copilot+ PC offers two USB Type-C charging ports for connecting external devices and charging the laptop. However, it lacks an Ethernet port and does not provide any dedicated network connectivity options.

Q: QuestionHow does the Copilot+ PC feature enhance productivity and creativity in laptops?

• A:Answer The Copilot+ PC feature in the Surface Laptop enhances productivity and creativity by providing real-time assistance and suggestions. It leverages the power of AI to offer personalized recommendations, context-aware suggestions, and proactive notifications, helping users stay focused and efficient while working on their tasks. This intelligent feature empowers users to optimize their workflow, access relevant information quickly, and enhance their overall productivity and creativity.

Q: QuestionHow does the battery life of the laptop compare to others in its class?

• A:Answer The Surface Laptop boasts an impressive battery life of up to 20 hours, allowing users to stay productive throughout the day without worrying about recharging. This extended battery life sets it apart from many other laptops in its class, providing exceptional mobility and convenience for users on the go.

Q: QuestionWhat are the benefits of the processor in the laptop?

• A:Answer The Surface Laptop features the Snapdragon X Plus processor, which offers exceptional performance and power efficiency. This processor enables the laptop to deliver up to 20 hours of battery life, allowing users to stay productive throughout the day without worrying about recharging. Additionally, the Snapdragon X Plus Processor enhances the overall performance of the laptop, ensuring smooth multitasking and efficient handling of demanding applications.

Q: QuestionWhat are the advantages of the laptop's refresh rate display?

• A:Answer The Surface Laptop boasts a 13.8-inch PixelSense Flow display with a resolution of 2304 x 1536, offering a brilliant and responsive touchscreen experience. One of the key advantages of this display is its refresh rate of up to 120Hz, which ensures smoother motions and swift interactions, enhancing the overall user experience.

Q: QuestionHow does the Copilot+ PC feature enhance productivity and creativity?

• A:Answer The Copilot+ PC feature enhances productivity and creativity by providing users with a powerful Snapdragon X Plus Processor, enabling them to handle demanding tasks efficiently. It also offers an adaptive touch mode in the Surface Precision Haptic touchpad, catering to users with disabilities and promoting inclusivity.

Q: QuestionCan you explain the significance of the processor and its impact on multitasking and demanding tasks?

• A:Answer The Surface Laptop is equipped with the Snapdragon X Plus processor, which offers enhanced performance for multitasking and demanding tasks. This processor enables smooth and efficient handling of multiple applications simultaneously, making it ideal for users who require seamless productivity. The improved processing power allows for faster data processing and quicker response times, ensuring a more efficient workflow.

Q: QuestionWhat security features does the laptop offer?

• A:Answer The Surface Laptop offers facial recognition as a security feature to protect user data. This feature uses advanced technology to scan and recognize the user's face, providing a secure and convenient way to unlock the laptop.

Q: QuestionDoes the laptop come with pre-installed software or a trial version of Microsoft 365?

• A:Answer No, the laptop does not come with pre-installed Microsoft 365 software or a trial version. However, it does come with Windows 11 Home in S mode pre-installed.

Q: QuestionHow does the laptop compare to competitors in terms of battery life and overall performance?

• A:Answer The Surface Laptop boasts an impressive battery life of up to 20 hours, allowing users to stay productive throughout the day. In terms of overall performance, the device is equipped with the latest Snapdragon X Plus Processor, promising enhanced speed and efficiency. However, a direct comparison with specific competitors is not possible due to the lack of comparative data in the provided context.

Q: QuestionHow many USB ports does the laptop offer, and what are their types?

This question was asked about the related product: Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touch-Screen - Snapdragon X Plus - 16GB Memory - 512GB SSD (7th Ed) Latest Model - Dune

• A:Answer The laptop offers two USB ports. One is a USB-C port, and the other is a USB-A port.

Q: QuestionIs the laptop certified, and what does this certification indicate about its energy efficiency?

This question was asked about the related product: Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touch-Screen - Snapdragon X Plus - 16GB Memory - 512GB SSD (7th Ed) Latest Model - Dune

• A:Answer No, the Surface Laptop is not certified. The product specifications indicate that the laptop is not EPEAT qualified, which is an environmental certification that evaluates electronic products based on their energy efficiency and other environmental criteria.

Q: QuestionWhat are the dimensions of the laptop, and how does it compare to other laptops in terms of portability?

This question was asked about the related product: Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touch-Screen - Snapdragon X Plus - 16GB Memory - 512GB SSD (7th Ed) Latest Model - Dune

• A:Answer The Surface Laptop measures 11.85 inches in depth. While this dimension is not explicitly compared to other laptops in the context, it provides a specific measurement for users to gauge its portability relative to their needs and other devices.

Q: QuestionDoes the laptop include a stylus, and if not, are there any compatible styluses available separately?

This question was asked about the related product: Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touch-Screen - Snapdragon X Plus - 16GB Memory - 512GB SSD (7th Ed) Latest Model - Dune

• A:Answer No, the laptop does not include a stylus. However, there are compatible styluses available separately, such as the Microsoft Surface Pen.

Q: QuestionHow does the touchscreen display contribute to the overall user experience?

• A:Answer The stunning and modern razor-thin touchscreen display of the Surface Laptop 7 enhances the user experience by providing exceptional visuals and enabling touch-based interactions. This allows users to navigate the device, access applications, and interact with content in a more intuitive and immersive manner.

Q: QuestionWhat is the warranty period offered by Microsoft for the laptop, and what does it cover?

• A:Answer Microsoft provides a 1-year labor warranty for the Surface Laptop - Copilot+ PC. This warranty covers repairs or replacements for any defects in materials or workmanship under normal use. However, it does not cover accidental damage, misuse, or modifications made to the laptop.

Q: QuestionPurchased Surface Laptop this week. Noticed on receipt that it included the Gaming Bundle and XBOX Game Pass ULT 1 Month Trial. Do I NEED to cancel this BEFORE getting charged for something I don't use? Them adding this is BS!! Help Please

Asked 5 months ago by Hurst69.

• A:Answer You only get charged if you sign up for either of those. If you do sign up for them, then you need to cancel them before the month is over.

  Answered 5 months ago by Sire

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Q: QuestionDoes this run x86 based programs?

Asked 1 year ago by Randy.

• A:Answer Yes, it does.

  Answered 1 year ago by Anonymous

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Q: QuestionCan Windows 11 Pro be installed on this machine or can it be added to a Microsoft 365 Entra Domain?

Asked 5 days ago by CLTGT.

This question was asked about the related product: Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touch-Screen - Snapdragon X Plus - 16GB Memory - 512GB SSD (7th Ed) Latest Model - Dune

Q: QuestionWill this laptop handle dj programs such as Serato Pro, OBS streaming, and dj streaming services?

Asked 3 weeks ago by Ricketyrock62.

This question was asked about the related product: Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touch-Screen - Snapdragon X Plus - 16GB Memory - 512GB SSD (7th Ed) Latest Model - Platinum

• A:Answer Hello Ricketyrock62, and thank you for taking the time to ask your question. Snapdragon processors support a wide range of apps with more being added every day. Please check https://www.qualcomm.com/products/features/windowsapps to see the most popular apps that are supported. For more specific app compatibility information, visit www.WorksOnWoA.com

  Answered 2 weeks ago by Snapdragon team

  
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