Questions & Answers

Q: QuestionCan you download google apps with ease? I bought a Lenovo and its giving me all kinds of problems using google

Asked 2 years ago by Anonymous.

Q: QuestionWill the USB c port work with docking station and monitor that is USC c compatible?

Asked 3 years ago by DockQuestion.

• A:Answer Yes, it is compatible with USB-C docks.

  Answered 3 years ago by MicrosoftOutreachTeam

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Q: QuestionIs this laptop suitable for running these types of games?

Asked 3 years ago by Minecraft.

• A:Answer no the battery life will get drained quicker than you think

  Answered 2 years ago by PS4GoldController

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Q: QuestionCan you install intuit Quick books with a external cd rom devise to download? Will QB work on this laptop?

Asked 3 years ago by jb984.

• A:Answer No, Surface Laptop Go does not have an optical drive to download compact discs.

  Answered 3 years ago by MicrosoftOutreachTeam

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Q: QuestionIs there a 90 day warranty

Asked 3 years ago by Anonymous.

This question was asked about the related product: Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Platinum

• A:Answer Surface Laptop Go comes with a 1-year limited hardware warranty.

  Answered 3 years ago by MicrosoftOutreachTeam

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Q: QuestionAre you able to run Photoshop, Illustrator, InDesign, and After Effects on this?

Asked 3 years ago by mnguyen5.

• A:Answer No

  Answered 3 years ago by HonestReviewsVerified Purchase

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Q: QuestionWill this laptop run The Sims 4 and Minecraft? I'm trying to find one that will run the games that I want, as well as use it for work.

Asked 3 years ago by Alex.

• A:Answer Your battery and fan will be exploding

  Answered 2 years ago by PS4GoldController

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Q: QuestionIs this a good PC for collage?

Asked 3 years ago by Mer1234.

• A:Answer Surface Laptop Go is a do-it-all laptop. It offers a touchscreen display for easy navigation, a 720p HD front camera, Omnisonic speakers, and far-field mics to deliver great video call experiences for students, on top of a full-size keyboard that enables typing comfort and a great trackpad. It can also be used on the go, for teacher and peer communication, homework, or a favorite Netflix binge.

  Answered 3 years ago by MicrosoftOutreachTeam

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Q: QuestionWhere is the power port?

Asked 3 years ago by Donho.

• A:Answer Thank you for the question. The Surface Connect port is located on the side of the laptop to the right of the keyboard.

  Answered 3 years ago by MicrosoftOutreachTeam

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Q: QuestionDoes it have an SD-Card or Micro SD-Card reader?

Asked 3 years ago by doggonemaddog.

• A:Answer No, it does not have a card reader.

  Answered 3 years ago by MicrosoftOutreachTeam

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Q: Questioncan you play sins 3 on this laptop?

Asked 3 years ago by Anonymous.

• A:Answer Hello there. Thanks for your question! Based on the system requirements for running the Sims 3 game, this Microsoft - Surface Go Touch-screen laptop does not support it since it requires having a dedicated graphics card installed and this device only comes with integrated processor graphics, so, you might want to choose a different system built-in with a dedicated video card. Thank you for choosing Intel!

  Answered 3 years ago by Intel team

  
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Q: QuestionHDD or SSD?

Asked 3 years ago by Netta.

• A:Answer This Surface has a solid-state drive.

  Answered 3 years ago by MicrosoftOutreachTeam

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Q: QuestionIs windows media player installed? Thank You.

Asked 3 years ago by ButchD.

• A:Answer Yes, Windows Media Player is installed.

  Answered 3 years ago by MicrosoftOutreachTeam

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Q: QuestionIs Microsoft already installed? NOT 365

Asked 3 years ago by NatNat.

• A:Answer We kinda need some more information based on your question. Microsoft Windows is installed. Microsoft Office 365 is installed. Not sure which Microsoft product you are referring to.

  Answered 3 years ago by Gamer625Verified Purchase

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Q: QuestionDoes this come with word, PowerPoint, excel?

Asked 3 years ago by Gale.

This question was asked about the related product: Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 256GB Solid State Drive - Platinum

• A:Answer Microsoft 365 is not included with Surface Laptop Go, but it is available as a separate purchase.

  Answered 3 years ago by MicrosoftOutreachTeam

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Q: QuestionHow much does it weigh?

Asked 3 years ago by Jan.

• A:Answer The weight of Surface Laptop Go is 2.45 pounds.

  Answered 3 years ago by MicrosoftOutreachTeam

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Q: QuestionIs it touchscreen?

Asked 3 years ago by A.

• A:Answer Yes, it has a 10-point multi-touch display.

  Answered 3 years ago by MicrosoftOutreachTeam

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Q: QuestionCan Roblox be played on this?

Asked 3 years ago by mary.

• A:Answer Hi Mary, You do have the ability to play Roblox on this computer

  Answered 3 years ago by DARA

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Q: QuestionGiven that this is a Microsoft laptop, does it come with the Microsoft applications such as Word, Powerpoint, and Excel? Or do we have to purchase that?

Asked 3 years ago by Vonny.

• A:Answer Yes, this Surface comes preloaded with Microsoft 365 apps, however, it requires a license or subscription to activate and use. To find a plan that best fits your needs, please visit our website: https://www.microsoft.com/en-us/microsoft-365

  Answered 3 years ago by MicrosoftOutreachTeam

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Q: QuestionCan i play the Sims 4 on this laptop?

Asked 3 years ago by Sockpig.