Father’s DaySuper tech for super dadsShop Gift Ideas

Skip to content
Main Content

Questions & Answers

Page Showing 1-14 of 14 questions
  • QuestionIs Xbox Live Gold included in this Game Pass?

    • Answer Yes, Xbox Live Gold is included with this Game Pass Ultimate membership.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat does EA Play give you access to?

    • Answer EA Play gives you access to top titles on console and PC from best-loved series like Battlefield and STAR WARS. Plus, you get more from the games you love, including exclusive in-game challenges and rewards, special member-only content, and early trials of select new EA titles.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat platforms are compatible with this Game Pass?

    • Answer This Game Pass is compatible with Windows.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow long is the trial for this Xbox Game Pass?

    • Answer This is a 1-month trial for Xbox Game Pass Ultimate.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this Game Pass require an active internet connection?

    • Answer Yes, an active internet connection is required.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I share this Game Pass with a family member?

    • Answer This offer is eligible for new subscribers only and is valid for one redemption per customer.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow do I redeem it ?

    Asked by ChrisV.

    • Answer Login to your Outlook account and use in the redeem coupon center. Usually, there is a link in an email you receive from Best Buy. Click that and follow the on screen prompts :)

      Answered by RhawniB

  • QuestionHow does a gift recipient access the free month of games?

    Asked by Jackie.

    • Answer The code is printed on the receipt towards the bottom under the credit card info. You can also view the receipt in your Account Purchase details page if you have lost the paper slip. If you are the recipient you will have to ask for the code from your gifter, although Best Buy customer service MAY be able to tell you if you have the gift receipt, since they should be able to look up the full receipt using the code, but it isn't printed on it. However, they may not give it to you with just the gift receipt because it is technically a different item and may not be intended for you, they would have no way to know. The code is also supposed to be emailed out to the purchaser's registered account email address if they are a member, but that could go to spam or trash. Once the recipient has the code, they can use it at redeem.microsoft.com using their Microsoft account. That same account will then log in to the Xbox app on PC or their Xbox console. In the Xbox app you simply browse the available games and click install. One thing to note though, if they are already a subscriber for a lower tier Game Pass be sure to use the code toward the end of a subscription period, because it will convert prepaid time to Ultimate at a reduced rate, ie. 90 days of an existing prepaid PC Game Pass subscription will become 60 days of Ultimate when redeeming the code, causing them to lose that extra time.

      Answered by Ruikesan

  • QuestionCan I activate it outside of US?

    Asked by AD.

    • Answer If u have an usa account U can activate

      Answered by JohnL

  • QuestionGot it for a Christmas gift. Am I able to activate it later on during Christmas time? Or is there like an expiration date?

    Asked by Anonymous.

    • Answer Xbox doesn’t have an expiration date for any gift cards or downloadable content. You’re fine.

      Answered by JarettE

  • QuestionMy email address was spelt wrong how do i get my Xbox pass

    Asked by Rachel.

    • Answer Call customer service, or types customer service

      Answered by MitchellR

  • QuestionDo I need a Xbox for this game

    Asked by GOGO.

    • Answer Im sure you are talking about gamepass, i think you dont, it should work for pc and xbox

      Answered by NicholasM

  • QuestionWhen is the item going to arrive when bundled in with the item?

    Asked by Arivall.

    • Answer Im not sure what your talking about when you prefer to them as "item". It should usually arrive a day or 2 after receiving your product. It could be earlier

      Answered by NicholasM

  • QuestionMy X Box 1 month trail code is not printed on the receipt

    Asked by DevendranathchowdaryM.

    • Answer My code was on back of card

      Answered by AngelinaW