Questions & Answers

Q: QuestionWhat kind of perks are included with the Xbox Game Pass?

• A:Answer This includes free Perks, including in-game content, consumables, and more. You also get member discounts off select games in the Xbox Game Pass library and related game add-ons.

Q: QuestionDoes this Xbox Game Pass work on other devices besides an Xbox?

• A:Answer Yes, cloud gaming with Xbox Game Pass Ultimate is available across supported PCs, mobile phones, tablets, and consoles with more supported devices coming soon.

Q: QuestionWhat does Xbox Live Gold include?

• A:Answer Xbox Live Gold is included and allows you to play together with friends on the most advanced online console multiplayer network.

Q: QuestionHow can I play games with this Xbox Game Pass?

• A:Answer You can download games directly to your device or stream through the Xbox App.

Q: QuestionIs this Xbox Game Pass Ultimate trial token eligible for previous subscribers?

• A:Answer No, the trial token is only eligible for new subscribers.

Q: QuestionDoes this work on a laptop with no Xbox game paddle/ joystick etc...? Do arrows and certain keys take place of controller? (Xbox Game Pass Ultimate 30 day trial with purchase). Laptop has 16GB RAM, 13th edition i7 processor with integrated graphics EVO

Asked 1 year ago by RichNEPA.

• A:Answer Yes, you can use a laptop keyboard and mouse or a compatible game controller to play games on Xbox Game Pass for PC. Many games are designed to work with standard keyboard and mouse controls, and some also support game controllers. Your laptop's specifications, including 16GB of RAM and an i7 processor, should be capable of running a wide range of games available through Xbox Game Pass for PC. Integrated graphics can handle less demanding games, but for more graphically intensive titles, you may want to consider an external graphics card. The 30-day trial with purchase of Xbox Game Pass Ultimate is a great way to explore the game library and see how well it runs on your Laptop.

  Answered 1 year ago by SurenderVerified Purchase

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Q: QuestionHow to redeem this gift card

Asked 1 year ago by ShrutiS.

• A:Answer Yes I already had a membership

  Answered 1 year ago by EnyoLVerified Purchase

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Q: QuestionI tried to redeem the code but it shows me this: This code can't be redeemed. It was purchased in a different region from your account. In which region is it valid?

Asked 5 months ago by Portes.

• A:Answer Never received code

  Answered 2 months ago by ShelenaLVerified Purchase

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Q: QuestionHow do I redeem this? Laptop was for mom to do remote work, and doesn't even have a video card, so I was going to use it on a different PC/Windows User. I skipped the prompt in Oobe.

Asked 11 months ago by Phil.

• A:Answer With a digital code

  Answered 3 weeks ago by DustinNVerified Purchase

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Q: QuestionWhen Microsoft - Xbox Game Pass Ultimate 1 Month Membership - Activation Required [Digital] is activated and trial is over is my Best Buy card charged

Asked 1 year ago by princess7.

• A:Answer No, the company that you'll end up paying is Microsoft. It's a Microsoft product. You buy it from best buy but the is from Microsoft.

  Answered 1 month ago by LasDivineVerified Purchase

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Q: QuestionHow do I remove this from my order?

Asked 1 year ago by JimS.

• A:Answer When you are on the cart page, you can see this option below the item.

  Answered 4 months ago by RodrigoSVerified Purchase

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Q: QuestionHow do I activate the free XBOX game pass that came with my purchase. This states it was fir a month but I understood it to be for a year.

Asked 1 year ago by Tommurphey.

• A:Answer Eat chicken

  Answered 1 month ago by Diddyballs123

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