Questions & Answers

Q: QuestionHow does the Buy 3 Get 3 Months Free work?

Asked 4 years ago by MobyMint.

• A:Answer Pay for 3 months now, don't need to pay again till the end of the 5th month

  Answered 4 years ago by Mufa54

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Q: QuestionCan this 3 Month Prepaid SIM Card Kit be returned to the store if it was never opened/activated ? I am getting conflicting answers. If it can be returned to the store for a refund, does this item also fall under the Extended Holiday Return Period?

Asked 4 years ago by EliteNYx.

• A:Answer Yes it can be return if its not opened/activated

  Answered 4 years ago by KapilHindujaVerified Purchase

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Q: QuestionI will need this for a cellular security camera for a camper. Will this also work in Canada area too (international)?

Asked 4 years ago by securitycam.

• A:Answer Mint is a service that only works in the U.S. and Puerto Rico.

  Answered 4 years ago by Pauleo

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Q: QuestionWill this phone and service work in Puerto Rico?

Asked 4 years ago by Maris.

• A:Answer Yes. Mint Mobile service will work in Puerto Rico.

  Answered 4 years ago by Pauleo

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Q: QuestionIs that total 8GB for the 3 months or 8 gb a month for 3 months?

Asked 5 years ago by JBB.

• A:Answer It is 8 GB per month

  Answered 5 years ago by JHSCVerified Purchase

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Q: QuestionIs there any expiration date to activate the sim card?

Asked 5 years ago by dnschan.

• A:Answer Yes, 45 days but its stamped with a date and year around 1-2 years from when its made to be activated by on the back.

  Answered 5 years ago by BattleboyzVerified Purchase

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Q: QuestionIs this work for current Mint Mobile customers or only for new activation?

Asked 5 years ago by Hoa.

This question was asked about the related product: Mint Mobile - 20GB/mo Phone Plan - 3 Months of Wireless Service - Mint

• A:Answer You have to port out to mint if you’re an existing mint customer then port back to mint to get the advantage

  Answered 5 years ago by Jyokaim

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Q: QuestionDo I have the option to change the service plan to something listed on Mint's website such as one of the plans with more data per month?

Asked 5 years ago by TonyMalone.

This question was asked about the related product: Mint Mobile - 5GB/mo Phone Plan - 3 Months of Wireless Service - Mint

• A:Answer Only if you're lucky enough to get a support person who they bothered to actually train in such matters. Also, be prepared for hour-long waits on hold.

  Answered 5 years ago by jojo

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Q: QuestionCan I use the SIM card in Canada and Mexico? I need to get a SIM card to run the live stream feature on my Veo game camera - they suggest other suppliers but I am wondering if mint would work? If so will it work in other countries as well?

Asked 3 months ago by AZSoccerfilming.

This question was asked about the related product: Mint Mobile - Unlimited Phone Plan - 12 Months of Wireless Service - Mint

• A:Answer Thanks so much for your interest in our product. If you'd like to use our service outside of the U.S., You'll need to add roaming credits to your account. For more info please give us a call at (800)-683-7392 or visit our website: https://www.mintmobile.com/features/international-roaming/

  Answered 3 months ago by Mint Mobile Team

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Q: QuestionWith this plan can I make unlimited calls to the UK, with no additional charges?

Asked 4 months ago by prof2000.

• A:Answer Yes

  Answered 4 months ago by ShaymoneyyVerified Purchase

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Q: QuestionI have a tracfone, can I use your plan on my tracfone?

Asked 5 months ago by Mionions.

This question was asked about the related product: Mint Mobile - Unlimited Phone Plan - 12 Months of Wireless Service - Mint

• A:Answer Yes as long as its unlocked from carrier.

  Answered 2 months ago by LorenzoM

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Q: Questioncan i use data while travelling in Europe and Asia

Asked 8 months ago by Que.

• A:Answer You absolutely can. Our Minternational Pass allows you to call, text and browse the web with high-speed data while traveling abroad. Please head over to our website for more info: https://www.mintmobile.com/features/international-roaming/

  Answered 8 months ago by Mint Mobile Team

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Q: Questioncan I pay for this in cash at a local store? or do I need to pay ahead of time?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Mint Mobile - Unlimited Phone Plan - 12 Months of Wireless Service - Mint

• A:Answer Hi there, You can pay cash at a store. Please don't hesitate to get in touch with us for further assistance. You can reach us via phone by dialing (800)-683-7392 or by accessing our online chat service at https://www.mintmobile.com/chat/?chatbot-open.

  Answered 1 year ago by Mint Mobile Team

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Q: QuestionI'm already a Mint customer but I am looking to add a second phone number. Will this work on a new Pixel 6 phone requesting a new number on the same account? Is it difficult to initially use eSIM instead of a SIM card?

Asked 2 years ago by RodB.

This question was asked about the related product: Mint Mobile - 5GB/mo Phone Plan - 3 Months of Wireless Service - Mint

• A:Answer Hi Rod, thanks for reaching out. In order to bring your phone over, just make sure it is both unlocked and compatible by checking it's compatibility on our website. All of our plans will include a new phone number unless you choose to transfer your current number over. In most cases, installing your esim is faster and easier than a physical sim. You also get to skip the wait of receiving a physical sim. Please feel free to give us a call at (800)-683-7392.

  Answered 2 years ago by Mint Mobile Team

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Q: QuestionI noticed mint mobile is doing buy 3 month to get 3 month free, if I buy from Best Buy, how can I get the deal. Also, for mint mobile, I noticed something called recovery fee, did Best Buy price covers the recovery fee or I will need to pay later.

Asked 2 years ago by Stephen.

This question was asked about the related product: Mint Mobile - 5GB/mo Phone Plan - 3 Months of Wireless Service - Mint

• A:Answer Hi Stephen, thanks for reaching out. You can absolutely still get 3 months free when purchasing from Best Buy. The price you see is the price you'll pay. If you have any questions about joining the fox side, just give our team a call at (800)-683-7392.

  Answered 2 years ago by Mint Mobile Team

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Q: QuestionCan i use my same phone number?

Asked 2 years ago by Anonymous.

• A:Answer Yes you can. To transfer your current phone number to Mint, simply select the option ‘Transfer My Number’ during activation. Unfortunately, once a plan is activated we can’t transfer your number to your current Mint account. So make sure you do it at activation.

  Answered 2 years ago by Mint Mobile Team

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Q: QuestionIf i dont have a plan . Can i bring in my phone and just put in the sim card ?

Asked 2 years ago by Merlin.

This question was asked about the related product: Mint Mobile - Unlimited Phone Plan - 12 Months of Wireless Service - Mint

• A:Answer As long as it’s unlocked. No carrier attached.

  Answered 2 years ago by satisfiedcustomer

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Q: Questioni have cricket and a apple iphone 7 , can i use my same phone and same number ?

Asked 2 years ago by merr.

This question was asked about the related product: Mint Mobile - Unlimited Phone Plan - 12 Months of Wireless Service - Mint

• A:Answer Call Cricket and have them give you your account number and password. Give this info to Mint. On the same call, tell Cricket to remove IMEI restrictions from your phone. Then good to go.

  Answered 2 years ago by Stefanz

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Q: QuestionSo just a couple of clarifications. It is $45 for the three month period, not $45 per month for three months, right? Once the data is used up, do you still continue to get data but just at slower speeds? Thanks!!

Asked 2 years ago by Merccooper.

This question was asked about the related product: Mint Mobile - 5GB/mo Phone Plan - 3 Months of Wireless Service - Mint

• A:Answer It is $45 for the 3 months. I found that once tge data is up, you are completely out. Very frustrating.

  Answered 2 years ago by mountainpixieVerified Purchase

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Q: QuestionTerms and conditions show that plan activation must occur by 1/7/22 for in-store purchase to get Free 3-month, but the activate day on my card is until 2024. Can I still get 3 months free if I activate after 1/7/22? Or I'm good to activate it by 2024?

Asked 3 years ago by LoveLinesS.

This question was asked about the related product: Mint Mobile - 5GB/mo Phone Plan - 3 Months of Wireless Service - Mint

• A:Answer You only have 45 days to activate the plan. Use http://fbuy.me/s-sw7 to save even more!

  Answered 3 years ago by tao1

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