“Charger not working Hello, this charger has stopped working when moved certain ways, as if a wire is loose. It's less than a year old (purchased in January) and I use at work late in the day for a recharge before heading home. I do not have my receipt or the box, although I'm sure I could find it on my credit card statement. Please advise how I can go about receiving a new replacement cord. Thank you.”

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• I had a similar issue and returned it tot when store with no issues..... The item was returned to manufacturer and I left with a new cable.

  Answered by BigWorm 9 years ago

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• Just take it back as is and say hey as a manufacturer defect I would like for a swap out easy as pie (3.14)

  Answered by Charles 9 years ago

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• The manufacturer warranty on that cable is 1 year. I would recommend speaking to BestBuy to try and locate your receipt. If you can find it and prove your are within the year warranty, take the product and receipt to the Geek Squad counter in your local BestBuy and they will evaluate it for warranty.

  Answered by Modal Customer Support 9 years ago

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