“I just bought an iPhone 7 Plus mophie case and I have a 6 plus . I put it on and the volume up button doesn’t work. All the other buttons work except the volume UP. What do I do?”
Answer This Question
Your price for this item is $50.99
Save $49
The comparable value price is $99.99
1-5 of 5 Answers
Suggest you return it and ask if they have product for 6 plus
Sorry, there was a problem. Please try again later.If you have already verified that you snapped the top of the case all the way into the bottom then I would go into geek squad or return it.
Sorry, there was a problem. Please try again later.I would return it
Sorry, there was a problem. Please try again later.I wasn’t sure how to reply to just your message but I looked at best buy and they don’t have the 6 plus mophies right now .. and I only have a certain amount of time until I cant return it . I think I can deal with the volume button not working haha, thanks for your advice tho:)
Sorry, there was a problem. Please try again later.Hi, Sadie. We're sorry to hear of your frustrations. Unfortunately, the juice pack for the iPhone 7 Plus is not compatible with the iPhone 6 Plus. We suggest returning the case, and exchanging it for the juice pack for iPhone 6 Plus. We hope this helps.
Sorry, there was a problem. Please try again later.