Questions & Answers

Q: QuestionWhere can I find additional cameras?! Please help!

Asked 10 months ago by Naomi.

Q: Questionhello my monitor is turning off what should I do, I try everything but doesn't work at all. I also connect camera with my smartphone it's work pretty good but the monitor doesn't work,

Asked 3 years ago by Vili.

Q: QuestionCan I interact with my cellphone

Asked 3 years ago by Anonymous.

• A:Answer Yes, you can through the Hubble app.

  Answered 3 years ago by TechGeekVerified Purchase

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Q: QuestionCan I purchase the monitor separate? I need to buy a new monitor.

Asked 3 years ago by JJ22.

Q: QuestionDo i need a Wi-Fi connection to use this device?. Nor can I use simply without Wi-Fi?

Asked 3 years ago by Anonymous.

• A:Answer Hello, The Lux64CONNECT is a WiFi-connected model. It means you can use the camera with the app, however, to use it with just the parent unit, no WiFi or app is required. However, please keep in mind that being this a WiFi-connected device, it's necessary to have the camera set up to the app and online from time to time to receive updates and enjoy the best performance. If you have any other questions or you need any further assistance, please reach us via email or live chat. Our support contacts can be found on the box or in the user's guide. We will get back to you as soon as possible. Kind regards, Crystal & the Binatone Support Team.

  Answered 3 years ago by Binatone

  
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Q: Questionis there an option to purchase an additional camera for another room?

Asked 4 years ago by missy.

Q: QuestionIt is compatible with 220 volts?

Asked 4 years ago by Agus.

• A:Answer Hello Agus, Yes, our monitors are rated for 110 to 240V, therefore, you should have no issues with using it with a 220V connection. If you have any questions left, please reach us via email or live chat. Our support contacts can be found on the box or in the user's guide. We will get back to you as soon as possible. Kind regards, Crystal & the Motorola Support Team.

  Answered 4 years ago by Binatone

  
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Q: Questiondoes this product have night vision?

Asked 4 years ago by Anonymous.

• A:Answer Yes it has night vision

  Answered 3 years ago by RyanVerified Purchase

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Q: Questionthis product has the option to vibrate for deaf peopl

Asked 4 years ago by Douglas.

• A:Answer Hello Fatima, I'm afraid it does not have an option to vibrate, but since Lux64CONNECT has a WiFi camera, you can use it with the Hubble app and set to receive notifications for events detected. If you have any further questions, please reach our support via live chat or email with this info, and we'll be happy to help. Our support contacts can be found on the box or in the user's guide. We will get back to you as soon as possible. Kind regards, Crystal & the Motorola Support Team.

  Answered 4 years ago by Binatone

  
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