Questions & Answers

Q: QuestionIs there a wifi on/off switch on the modem?

Asked 3 years ago by Curious.

• A:Answer There is not a physical switch on the cable modem router to enable or disable the Wi-Fi functionality.

  Answered 3 years ago by DizzieeDoeVerified Purchase

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Q: QuestionIs this compatible with xfinity

Asked 2 years ago by cflash59.

• A:Answer Yes, we use Xfinity and this router and it works.

  Answered 2 years ago by gigiVerified Purchase

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Q: QuestionHello Best Buy Team, Will I be able to use range extenders with this modem Motorola MG8725 if needed? If so, are there limitations on the brand range extender used? I have a large home between 4000 to 5000 square ft.

Asked 2 years ago by Ray.

• A:Answer Yes. I use the TP-Link RE700X range extender. Using either its WiFi or ethernet connection, the extender provides a substantial 10X increase in signal strength to my AV system.

  Answered 2 years ago by FDWNM

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Q: QuestionWhat is the release date for this device?

Asked 3 years ago by GF.

• A:Answer Already been released I have one... Seems like a supply issues getting supply to retailers though you can buy it direct from moto website...

  Answered 3 years ago by mike

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Q: QuestionMy LG smart TV 6500 keeps buffering, especially when watching Xfinity commercial channels. Is there something I can do with the router to prevent buffering?

Asked 6 months ago by Jackaroo.

Q: QuestionHi does it have both Wi-Fi signal 2.4 and 5.0 ?

Asked 1 year ago by Anonymous.

• A:Answer Yes it does

  Answered 1 year ago by BBBBVerified Purchase

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Q: QuestionDo I Actively Need To Have/Use A Smartphone In Order To Activate Device???? I'm Actually One Of the Few People In America That Actually DOES NOT HAVE A SMARTPHONE, or A PC, But I Do Have An Amazon Fire Kindle, Also Have A Xbox Video Game Console,

Asked 2 years ago by RelicCastle.

Q: QuestionWill this Motorola - MG8725 32x8 DOCSIS 3.1 Modem + AX6000 router work with Google SetupE88EO ?

Asked 2 years ago by Kookie.

Q: QuestionWhat’s the difference between this and the MT8733 besides the price?

Asked 2 years ago by Sgtkeebler.

Q: QuestionDoes it have WPA3 encryption? Thanks

Asked 2 years ago by Checking.

Q: QuestionCan this be installed into a ceiling outlet?

Asked 2 years ago by Elliott.

• A:Answer Yes

  Answered 2 years ago by fass52Verified Purchase

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Q: QuestionIs this WOW compatible?

Asked 2 years ago by Jamster.

• A:Answer Thank you for your inquiry about our product, Jamster. Please contact our partners at FB: https://www.facebook.com/shopmotorola TW: https://twitter.com/shopmotorola IG: https://www.instagram.com/shopmotorola/ They are standing by to help. -Mitch

  Answered 2 years ago by Motorola Customer Care

  
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Q: QuestionI have 2000 sq foot house will the modem cover that

Asked 2 years ago by jim.

• A:Answer Hi jim, Thank you for your inquiry and interest in our product. Please contact our partners at FB: https://www.facebook.com/shopmotorola TW: https://twitter.com/shopmotorola IG: https://www.instagram.com/shopmotorola. They are standing by to help. -Elle

  Answered 2 years ago by Motorola Customer Care

  
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