Questions & Answers

Name: Motorola - Moto G Power 2021 (Unlocked) 32GB Memory - Polar Silver
Brand: Motorola
SKU: 6441184
Price: 77.99 USD
Rating: 4.3 (912 reviews)

Motorola - Moto G Power 2021 (Unlocked) 32GB Memory - Polar Silver

Model:: PALF0011US; |
SKU:: 6441184

User rating, 4.3 out of 5 stars with 912 reviews.

Highly rated by customers for:

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QuestionCan I use this phone in another country with a sim card please?
Asked 4 years ago by Chris.
- Answer Yes. Our phones should work in countries where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM will operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only in warranty in the country/region in which they are intended for sale. -Jess
  Answered 3 years ago by Motorola Customer Care
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QuestionDoes this phone work with visible wireless?
Asked 4 years ago by Dude123.
- Answer Hi Dude123, Thanks for asking. This phone is compatible with this carrier's network but some service provider-specific features may not be available. It would be best to contact this carrier to confirm the features available. -Jess
  Answered 4 years ago by Motorola Customer Care
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QuestionIf I choose the today activation, which plans are available for Sprint?
Asked 4 years ago by Lucy.
- Answer Hi Lucy, I would suggest contacting/visiting BestBuy regarding this concern. -Jess
  Answered 4 years ago by Motorola Customer Care
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QuestionDoes it really weigh 206.5 ounces? That is 12.9 pounds!
Asked 4 years ago by PixelTamer.
- Answer No lol
  Answered 4 years ago by Lisam
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QuestionI already have a phone with tmobile.. can I use the same sim card to activate this phone? I mean.. does it count as a activation?
Asked 4 years ago by lonestartexan.
- Answer All I had to do was put my sim card in no activation
  Answered 4 years ago by Lisam
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QuestionWhat is the screen resolution?
Asked 4 years ago by Matt.
- Answer Hi Matt, Thanks for your interest. This phone has HD+ (1600x720) | 267ppi. -Jess
  Answered 4 years ago by Motorola Customer Care
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QuestionCan I use this phone in Europe, and how would I do that if so?
Asked 4 years ago by SallyAnn.
- Answer Hi SallyAnn, thanks for your interest. Our phones should work in countries where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only in warranty in the country/region in which they are intended for sale. - Mike
  Answered 4 years ago by Motorola Customer Care
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QuestionDoes this have removable battery?
Asked 4 years ago by tired.
- Answer No It Does Not
  Answered 4 years ago by Alli
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QuestionCan I use the motorola g power as prepaid with verizon
Asked 4 years ago by TLS.
- Answer Yes, that's the way I use it.
  Answered 4 years ago by WRea
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QuestionDoes ir work un mexico
Asked 4 years ago by Edward.
- Answer Hi Edward, Yes. Our phones should work in countries where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM will operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only in warranty in the country/region in which they are intended for sale. -Jess
  Answered 4 years ago by Motorola Customer Care
  Answer this question
QuestionCan WiFi calling be used with this device? What are the pros and cons of the phone? Thanks!!
Asked 4 years ago by abcdefghijklmnopqrstuvwxyz.
- Answer Yes. This phone is wifi calling capable phone. However, this feature is carrier dependent. You may look at this page to see all of this phone's specifications:https://www.motorola.com/us/smartphones-moto-g-power-gen-2/p. -Jess
  Answered 4 years ago by Motorola Customer Care
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QuestionIf i already have a unlocked phone with version prepaid can i just switch sims to this phone and pay $90 for the phone since my old line still activated?
Asked 4 years ago by D.
- Answer Hi D, This is retailer's offer. We suggest contacting BestBuy to clarify this promotion. -Jess
  Answered 4 years ago by Motorola Customer Care
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QuestionI just purchased this phone and it's unlocked, but when I put in my sim card from metro it's saying no registered network. How can I fix this
Asked 4 years ago by Iambot.
- Answer Take It To Metro Or Call Metro Customer Service
  Answered 4 years ago by Alli
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Questiondo you have it in shock in Hawthorne
Asked 4 years ago by maritza.
- Answer Thanks for your interest. Kindly contact the BestBuy Store in Hawthorne. to check if the device is in stock. - Mike
  Answered 4 years ago by Motorola Customer Care
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QuestionWhy do you list this phone as unlocked and when I tick the box for Tmobile it shows up in search? If I have to pay twice as much vs three carriers you list, don't list this phone as a Tmobile phone. It wastes my time and is misleading.
Asked 4 years ago by DAS.
- Answer Well I don't work for Best Buy but the obvious answer is that it works with Tmobile, so it should show up in a search of phones that work with Tmobile.
  Answered 4 years ago by Anonymous
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QuestionI would like to reformat SD card space and make it my internal storage is that possible? I would like to download a couple games but with more then half the space taken it wouldn't be possible without using the sd card.
Asked 4 years ago by Answeredknot.
- Answer No. The device can only format SD card as portable storage. See this link for more information: https://support.motorola.com/us/en/Solution/MS156403. -Jess
  Answered 4 years ago by Motorola Customer Care
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QuestionIs it true that the 2021 version of this phone has a lower resolution (abt 720p) as opposed to the 2020 version (abt 1080p)?
Asked 4 years ago by Paali.
- Answer Yes Paali. The Moto G Power 2021 has 720 display. -Jess
  Answered 4 years ago by Motorola Customer Care
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QuestionCan i use this Phone in India as this is Unlocked device?
Asked 4 years ago by Venu.
- Answer I don't know that. Here is what I do know: If you buy a Motorola from a market (country) other than the one that you are living and using it it, you cannot activate the warranty. Something to think about.
  Answered 4 years ago by Ganymede55
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QuestionMy Moto g6 xt1925dl died. Using PagePlus 3-month prepaid plan. Will Moto G Power 2021 accept Moto g6 SIM and operate correctly? Is it a simple plug and play?
Asked 4 years ago by CraigInGV.
- Answer Yes, CraigInGV. The device is unlocked and should work with major carriers in the US. Check this link to see all of this phone's compatible carriers: https://www.motorola.com/us/carrier-compatibility. -Jess
  Answered 4 years ago by Motorola Customer Care
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QuestionI am AT&T contact customer. want to replace the phone. what price will need to pay ? is it consider activate now? Thanks,
Asked 4 years ago by Cat888.
- Answer Hi Cat888, This phone is unlocked to major US carriers. There will be an option to activate the phone now or later as per website. It would be best to check this with service provider first so they can help you with the activation process. - Frank
  Answered 1 year ago by Motorola Customer Care
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Questions & Answers

Motorola - Moto G Power 2021 (Unlocked) 32GB Memory - Polar Silver

Q: QuestionCan I use this phone in another country with a sim card please?

Q: QuestionDoes this phone work with visible wireless?

Q: QuestionIf I choose the today activation, which plans are available for Sprint?

Q: QuestionDoes it really weigh 206.5 ounces? That is 12.9 pounds!

Q: QuestionI already have a phone with tmobile.. can I use the same sim card to activate this phone? I mean.. does it count as a activation?

Q: QuestionWhat is the screen resolution?

Q: QuestionCan I use this phone in Europe, and how would I do that if so?

Q: QuestionDoes this have removable battery?

Q: QuestionCan I use the motorola g power as prepaid with verizon

Q: QuestionDoes ir work un mexico

Q: QuestionCan WiFi calling be used with this device? What are the pros and cons of the phone? Thanks!!

Q: QuestionIf i already have a unlocked phone with version prepaid can i just switch sims to this phone and pay $90 for the phone since my old line still activated?

Q: QuestionI just purchased this phone and it's unlocked, but when I put in my sim card from metro it's saying no registered network. How can I fix this

Q: Questiondo you have it in shock in Hawthorne

Q: QuestionWhy do you list this phone as unlocked and when I tick the box for Tmobile it shows up in search? If I have to pay twice as much vs three carriers you list, don't list this phone as a Tmobile phone. It wastes my time and is misleading.

Q: QuestionI would like to reformat SD card space and make it my internal storage is that possible? I would like to download a couple games but with more then half the space taken it wouldn't be possible without using the sd card.

Q: QuestionIs it true that the 2021 version of this phone has a lower resolution (abt 720p) as opposed to the 2020 version (abt 1080p)?

Q: QuestionCan i use this Phone in India as this is Unlocked device?

Q: QuestionMy Moto g6 xt1925dl died. Using PagePlus 3-month prepaid plan. Will Moto G Power 2021 accept Moto g6 SIM and operate correctly? Is it a simple plug and play?

Q: QuestionI am AT&T contact customer. want to replace the phone. what price will need to pay ? is it consider activate now? Thanks,

QuestionCan I use this phone in another country with a sim card please?

QuestionDoes this phone work with visible wireless?

QuestionIf I choose the today activation, which plans are available for Sprint?

QuestionDoes it really weigh 206.5 ounces? That is 12.9 pounds!

QuestionI already have a phone with tmobile.. can I use the same sim card to activate this phone? I mean.. does it count as a activation?

QuestionWhat is the screen resolution?

QuestionCan I use this phone in Europe, and how would I do that if so?

QuestionDoes this have removable battery?

QuestionCan I use the motorola g power as prepaid with verizon

QuestionDoes ir work un mexico

QuestionCan WiFi calling be used with this device? What are the pros and cons of the phone? Thanks!!

QuestionIf i already have a unlocked phone with version prepaid can i just switch sims to this phone and pay $90 for the phone since my old line still activated?

QuestionI just purchased this phone and it's unlocked, but when I put in my sim card from metro it's saying no registered network. How can I fix this

Questiondo you have it in shock in Hawthorne

QuestionWhy do you list this phone as unlocked and when I tick the box for Tmobile it shows up in search? If I have to pay twice as much vs three carriers you list, don't list this phone as a Tmobile phone. It wastes my time and is misleading.

QuestionI would like to reformat SD card space and make it my internal storage is that possible? I would like to download a couple games but with more then half the space taken it wouldn't be possible without using the sd card.

QuestionIs it true that the 2021 version of this phone has a lower resolution (abt 720p) as opposed to the 2020 version (abt 1080p)?

QuestionCan i use this Phone in India as this is Unlocked device?

QuestionMy Moto g6 xt1925dl died. Using PagePlus 3-month prepaid plan. Will Moto G Power 2021 accept Moto g6 SIM and operate correctly? Is it a simple plug and play?

QuestionI am AT&T contact customer. want to replace the phone. what price will need to pay ? is it consider activate now? Thanks,