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Page Showing 161-180 of 284 questions
  • QuestionWill a carrier from Mexico work on here.

    Asked by Pj.

    • Answer Hi Pj, Thank you for your interest in our product. Our phones should work in countries where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only in warranty in the country/region in which they are intended for sale. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes this phone have a screen saver already installed?

    Asked by Anonymous.

    • Answer Hi, Thank you for your inquiry. Are you referring to the screen protector or a live wallpaper on the screen? To further assist you with this matter. Please do send us an email at [email protected] and we'll be more than happy to help you from there. -Mitch

      Answered by Motorola Customer Care

  • QuestionI bought a Motorola G Power (2021). The Motorola website says that it is compatible with Boost. When I try to activate it on the Boost website, it tells me that it cannot accept that device. What gives? Need SIM or setting change?

    Asked by Tomm.

    • Answer Hi Tomm, Thank you for your inquiry. Yes, this Moto G Power 2021 Unlocked phone is compatible with Boost mobile network. We suggest contacting Boost Mobile to confirm and for further details activating your phone. Should there be any further inquiries, please do not hesitate to email at [email protected]. We'll be glad to help. -Mitch

      Answered by Motorola Customer Care

  • QuestionGood morning, is this phone free to use in Colombia?

    Asked by DobleU.

    • Answer Thanks for your interest, DobleU. All of our phones should work in countries that you may be traveling to. However, we cannot guarantee that all features will work seamlessly outside the US. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only in warranty in the country/region in which they are intended for sale. - Mike

      Answered by Motorola Customer Care

  • QuestionI live in rural area in North Carolina and US Cellular provides the best service. Will this phone work with US Cellular?

    Asked by JB.

    • Answer Thanks for your interest, JB. If you look at our carrier compatibility list here: https://www.motorola.com/us/carrier-compatibility, the Moto G Power (2021) has been tested and carrier-certified to work on US Cellular. - Mike

      Answered by Motorola Customer Care

  • Questioncan you change the battery?

    Asked by Snowball49.

    • Answer Thanks for your interest, Snowball49. I'm afraid you can't change the battery of the Moto G Power (2021) since the device has a non-removable battery. - Mike

      Answered by Motorola Customer Care

  • QuestionDoes this phone support Mexico's Telcel Sim card?

    Asked by Jdx.

    • Answer Thanks for your interest, Jdx. All of our phones should work in countries that you may be traveling to. However, we cannot guarantee that all features will work seamlessly outside the US. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only in warranty in the country/region in which they are intended for sale. - Mike

      Answered by Motorola Customer Care

  • QuestionHow many Android Operating System updates and how long does this phone get Security Updates? What Android O/S is on this phone installed? Thanks

    Asked by James.

    • Answer Thanks for your interest, James and I would love to answer your questions. The Moto G Power (2021) ships with Android 10 OS. It will receive one major software update and two years of bi-monthly security patches. - Mike

      Answered by Motorola Customer Care

  • QuestionIs this phone NFC capable and can it charge wirelessly thru the case without actually using a cable? Thanks

    Asked by James.

    • Answer Thanks for your interest, James. I'm afraid the Moto G Power (2021) does not support NFC and Wireless Charging. - Mike

      Answered by Motorola Customer Care

  • Questionwill this unlocked phone work good in Mexico on telcel chip ?

    Asked by mark.

    • Answer Thanks for your interest, Mark. All of our phones should work in countries that you may be traveling to. However, we cannot guarantee that all features will work seamlessly outside the US. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only in warranty in the country/region in which they are intended for sale. - Mike

      Answered by Motorola Customer Care

  • QuestionDoes this phone work on 5G network?

    Asked by Jeffrey.

    • Answer Thank you for your interest in our product, Jeffrey. Moto G Power 2021 Unlocked phone is not listed as a 5G phone. You can check this link for our 5G devices here: https://www.motorola.com/us/smartphones-5g. -Mitch

      Answered by Motorola Customer Care

  • QuestionIs this Model XT2093DL that is listed in https://www.att.com/idpassets/images/support/wireless/Devices-Working-on-ATT-Network.pdf as G Play 2021 (XT2093DL)?

    Asked by VictorGood.

    • Answer Hi VictorGood, Thank you for your inquiry. XT2117-4 is the phone model of this Moto G Power 2021 Unlocked phone and XT2093- DL is the phone model of Moto G Play 2021 for Tracfone. -Mitch

      Answered by Motorola Customer Care

  • QuestionWhat is the difference between a locked phone and unlocked phone?

    Asked by StickyFingers.

    • Answer We appreciate your interest in our product, StickyFingers. Locked phones are phones that only work with a certain cellular carrier company and on the other hand, unlocked phones will work with any carrier on a compatible network. You can check this link to see all compatible carriers here: https://www.motorola.com/us/carrier-compatibility. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes it have finger print

    Asked by Anonymous.

    • Answer hank you for your inquiry. Yes, Moto G Power 2021 phone has a fingerprint reader. You can check this link for the phone specifications here: https://www.motorola.com/us/smartphones-moto-g-power-gen-2/p?skuId=539. -Mitch

      Answered by Motorola Customer Care

  • QuestionHow much of the 64GB memory is taken up by the operating system?

    Asked by timmega.

    • Answer Hi Timmega, Thank you for your interest in our product. Approximately 25 percent could eat up your allotted space for the operating system. -Mitch

      Answered by Motorola Customer Care

  • QuestionIs this phone compatible with Tmobile

    Asked by Joanna.

    • Answer Yes, phone is unlocked

      Answered by RobertsTV

  • QuestionWhat are the pictures like on this phone?

    Asked by denbink33.

    • Answer Very good quality

      Answered by Lifesaver

  • QuestionWill this phone support a CDMA Sim card?

    Asked by Buzzard.

    • Answer Hi Buzzard, Thank you for your interest in our product. This Moto G Power 2021 Unlocked phone supports GSM and CDMA network type. You can check this link to see all compatible carriers: https://www.motorola.com/us/carrier-compatibility. -Mitch

      Answered by Motorola Customer Care

  • QuestionWill this phone work with a consumer cellular account?

    Asked by irishmick.

    • Answer Hi Irishmick, Thank you for your inquiry and interest in our product. Yes, Moto G Power 2021 phone will work with Consumer Cellular. You can check this link to see all compatible carriers: https://www.motorola.com/us/carrier-compatibility. -Mitch

      Answered by Motorola Customer Care

  • Questionhow to turn off the green box that is now outlining topics on the phone?

    Asked by CoachTom.

    • Answer Hi CoachTom, Thank you for your inquiry. To turn it off, press and hold the volume up button and the volume down button simultaneously for three seconds, the Talkback will be disabled and the Green box will disappear. You may also disable the "Volume Key" shortcut in enabling the Talkback Feature to avoid accidentally turning on Talkback in the future. Go to Settings > Accessibility > Volume key shortcut > Use service button on/off. Should there be any further inquiries, please do not hesitate to email at [email protected]. We'll be glad to help. -Mitch

      Answered by Motorola Customer Care