Questions & Answers

Q: QuestionHow many "Networks" does it have? 2.4 and 5.0?

Asked 2 years ago by mikmazz19.

• A:Answer Thank you for your inquiry about our product, Mikmazz19. Please contact our partners at FB: https://www.facebook.com/shopmotorola TW: https://twitter.com/shopmotorola IG: https://www.instagram.com/shopmotorola/ They are standing by to help. -Mitch

  Answered 2 years ago by Motorola Customer Care

  
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Q: QuestionIs this compatible with Winstream?

Asked 2 years ago by Tammy.

Q: QuestionCan I use this if I only have internet with Comcast?? & do you think I will get the fastest speed for remote work.

Asked 2 years ago by Taylor.

• A:Answer we have internet and home phone with comcast. if you just have internet it should work. we normally get the speed we pay for plus ...so no issues

  Answered 2 years ago by OldnerdVerified Purchase

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Q: QuestionI have this & it works great! The wifi signal is very strong on both bands. The outer wall of my home is brick. I have smart bulbs both inside & out. My issue? Signal strength weak outside What type(s) of device(s) would be best to boost signal? Thx!

Asked 2 years ago by azmike007.

Q: QuestionCan anyone provide me with a place to buy the backup battery, what is the part number and how do you insert it?

Asked 2 years ago by JBVF34.

• A:Answer Most O.E.M.'s have parts. Go to Motorola's web site and get the telephone number or do a search for your MT8733 for the Manual which should have the part number. If you bought the Modem from Best Buy the box should have your serial number and your model number or you can look at your Original Receipt of COPY of it for Motorola. When you registered your Router/Modem you will have a profile or account with Motorola. Most Companies in the United States have "official web sites for customer service.

  Answered 2 years ago by MotorolaMT8733Battery

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Q: QuestionWhat is the part number/model number of the battery backup unit required for the Motorola MT8733?

Asked 3 years ago by pfrims.

Q: QuestionDoes this support Moca?

Asked 3 years ago by KevinS.

• A:Answer I do not see it supporting MOCA in the manual. However, dont be fooled by Xfinity. There is no setup I am aware of with Comcast where you need Moca on the modem. Comcast claims you need it for the XI6 box. You do not, I have 2 XI6 with no "master" box and they work just fine, although if the internet goes out, I will need to reboot the boxes.

  Answered 2 years ago by mkflyers2k

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Q: Question1. How large of a home can I expect this combo unit to cover? 2. Is this unit compatible with COX Cable?

Asked 3 years ago by Ccn.

• A:Answer 1. Covers about 3,000 square feet 2. Compatible with Xfinity inly

  Answered 3 years ago by Tech1701Verified Purchase

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Q: QuestionMt8733 Recommendation for Wi-Fi extender? Thanks

Asked 1 year ago by Murs.

• A:Answer Don't bother. It drops the connection so often, it doesn't matter if you have an extender or not.

  Answered 1 year ago by DavidBVerified Purchase

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Q: QuestionIs this device compatible with Spectrum voice? If not, are there any that are?

Asked 3 years ago by jenn0126.

• A:Answer It is with Comcast/Xfinity voice

  Answered 3 years ago by TLStewartVerified Purchase

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Q: Questionmy question is do any of u know how to make UPNP stay enabled i click enable then save and yet the box is still unticked i reset back to factory settings and did power resets nothing keeps UPNP enabled

Asked 3 years ago by JohnDoe1.

• A:Answer I was unable to unless I was using Edge (based on chrome) Firefox would not save the setting

  Answered 2 years ago by barcus

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Q: QuestionIs it wifi 6?

Asked 3 years ago by Best123rocks.

• A:Answer WIFI 6 yes, but NOT WIFI 6e. Also for a $400 device its sad to see the wireless security level at WPA2 and not WPA3. Does it make a real difference? Not likely however, a good safeguard.

  Answered 2 years ago by mkflyers2k

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Q: QuestionI have 300 mbp of speed. Is this modem over kill ? Another words is there another modem router voice that is better suited?

Asked 3 years ago by Laura45.

• A:Answer WAYYYY OVERKILL. Motorola MT7711 would be a decent choice for a "combo" device. Wireless is subject to your own surroundings and dwelling on how far the signal will go.

  Answered 2 years ago by mkflyers2k

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Q: QuestionIs this item compatible with Xfinity

Asked 3 years ago by Curious.

• A:Answer Yes, I use it with xfinity GB speed and xfinity voice.

  Answered 3 years ago by JLongVerified Purchase

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Q: QuestionDoes this only work with xfinity?

Asked 3 years ago by Swc.

• A:Answer Yes.

  Answered 2 years ago by mkflyers2k

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