Questions & Answers

Name: Motorola - One 5G Ace 2021 (Unlocked) 128GB Memory - Frosted Silver
Brand: Motorola
SKU: 6441181
Price: 79.99 USD
Rating: 4.3 (964 reviews)

Motorola - One 5G Ace 2021 (Unlocked) 128GB Memory - Frosted Silver

Model:: PALK0003US; |
SKU:: 6441181

User rating, 4.3 out of 5 stars with 964 reviews.

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QuestionDoes this phone work on Consumer Cellular?
Asked 4 years ago by Vi.
- Answer Yes, Vi. The device is unlocked and works with major carriers in the US. You can check this link to see all compatible carriers: https://www.motorola.com/us/carrier-compatibility. -Jess
  Answered 4 years ago by Motorola Customer Care
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QuestionDoes this model come with an eSim?
Asked 4 years ago by Visible1.
- Answer No, it only uses a physical SIM card.
  Answered 4 years ago by Chuckster255
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QuestionIs the screen still glass?
Asked 4 years ago by Eddie.
- Answer Yes, the top layer is made with Corning's Gorilla Glass, which for the most part is unbreakable. My old Motorola Droid Turbo 2 also used Gorilla glass and one day I was walking across a busy street when my phone slipped out of my pocket but I didn't realize it until I got to the other side of the street and I turned around in time to see a Ford F-250 run it over. It was face down in the street. When it was safe, I went and retrieved it. The display was bruised but the phone was still fully functional. From then on, I have been a big fan of Motorola phones.
  Answered 4 years ago by Chuckster255
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QuestionWhats the ram on this phone
Asked 4 years ago by Mugz805.
- Answer 6
  Answered 4 years ago by Tyrgj
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QuestionI received a MotorolaOneAce5gUW as a gift. I took it to TMobile to activate it on my account. One clerk says the UW means I can only use it on Verizon. Another said I can use it as long as the phone is unlocked. Can I use it? Will UW work well on Tmobile?
Asked 2 years ago by What.
- Answer yes, this phone can be used with Tmobile network. I am a Tmobile customer.
  Answered 2 years ago by Ericsister
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QuestionI want to take this phone to the Philippines, will it work there with my prepaid sim? Also, my house internet is 3g or 4g, will it still work since the phone is 5g.
Asked 2 years ago by Jimmy.
- Answer Hi Jimmy, It was a pleasure to receive your inquiry about our product. Our phones should work in the Philippines where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only in warranty in the country/region in which they are intended for sale. -Mitch
  Answered 2 years ago by Motorola Customer Care
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QuestionIs Android 11 available yet for this phone and will Android 12 be available for it in the future?
Asked 3 years ago by KC.
- Answer Hi KC, Thank you for your inquiry and interest in our product. Yes, we are working hard to provide quality upgrades to eligible devices and Moto One 5G Ace phone is expected to receive Android 12, pending partner approval, if that's required. For future rollout updates, you can visit our software update page for further details here: https://motorola-global-portal.custhelp.com/app/software-upgrade/g_id/1949/. -Mitch
  Answered 3 years ago by Motorola Customer Care
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QuestionWha does unlocked mean?
Asked 3 years ago by scbob.
- Answer Unlocked phone means you can use that phone with any carrier of your choice, means you own the phone not any carrier like T-Mobile, AT&T or Verizon etc. on the other hand if you have Locked phone then you can only use that phone with that specific carrier you can not go to the other carrier unless your previous carrier unlock that phone for you normally they do that if you pay them all the dues and full amount of the phone
  Answered 3 years ago by MACharlote
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QuestionHi, is this phone eSIM eligible?
Asked 3 years ago by Christian.
- Answer It only uses physical nano SIM card, and MicroSD storage card up to 1TB
  Answered 3 years ago by MACharlote
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QuestionDoes this phone have the capability of projecting to a larger monitor?
Asked 3 years ago by Tonyr904.
- Answer You can cast to any device that has Chromecast or equal software but I can't find a screen share option like my previous phone.
  Answered 3 years ago by irekunso
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QuestionDoes this phone have the Moto Actions (Like "chop" for flashlight and "flip" for camera), like the Moto Z and the G6?
Asked 3 years ago by MotoLover.
- Answer Hi MotoLover, Thank you for your inquiry. Here's the Moto Actions available for our Moto One 5G Ace phone: Quick capture, Fast flashlight, Three finger screenshot, Screenshot editor, Flip for DND, Pick up to silence, Media controls and Swipe to shrink. You can check the link for the phone's specification here: https://www.motorola.com/us/smartphones-motorola-one-5g-ace/p. -Mitch
  Answered 3 years ago by Motorola Customer Care
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QuestionIt works in 4G area?
Asked 3 years ago by Ed.
- Answer Thanks for your interest. Yes, the Motorola One 5G Ace works in a 4G Area since the device both supports 4G and 5G networks. - Mike
  Answered 3 years ago by Motorola Customer Care
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QuestionCan pictures be stored on the SD card?
Asked 4 years ago by schilder71.
- Answer Thanks for your interest, schilder71. Yes, you can store your pictures on the SD Card. - Mike
  Answered 4 years ago by Motorola Customer Care
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Questionis this phone compatible with Mint Mobile, which used Verizon network?
Asked 4 years ago by flo.
- Answer This phone definitely works with Mint Mobile. (I believe it connects to T-Mobile thru Mint though.)
  Answered 4 years ago by TomH
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QuestionHi, I am just wondering is this phone compatible with Tracfone?
Asked 4 years ago by Smita.
- Answer As right now I cannot get it on tracfone. I have tried online and called CS and you can do it. I think this phone is not in they system yet.
  Answered 4 years ago by Jimmy
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QuestionDoes the screen flicker (utilize PWM) when you turn the brightness way down? To see the flicker you'll need to look at the screen through a camera.
Asked 4 years ago by Geoff.
- Answer It does at like 50 percent brightness. Go to the store and test with your camera on slow motion. I have the 5G uw and pwm starts at 63 percent brightness. Idk why Motorola started using pwm but it’s super frustrating bc now I am stuck with a phone I cannot use.
  Answered 4 years ago by Mharc
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Questionis this wifi version 802.11 or 802.ax capable. is it wifi 6?
Asked 4 years ago by FavoriteFridge.
- Answer Per the Motorola website Connectivity: Wi-Fi 802.11a/b/g/n/ac| 2.4GHz+ 5GHz | Wi-Fi hotspot
  Answered 4 years ago by Meowstic
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Questionif i dropped my phone and screen cracked can i get some help is there a warrant for that
Asked 9 months ago by Tina.
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QuestionI plan to travel to Europe next year. Do I need a voltage converter? Thanks.
Asked 1 year ago by Smart.
- Answer No, for phone chager. Yes, for hair dryer or makita battery charger and more. In the most cases all You need is a euro plug adapter.
  Answered 1 year ago by H4h4
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QuestionDual SIM ?
Asked 2 years ago by Anonymous.
- Answer No it is a single SIM phone
  Answered 2 years ago by MACharlote
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Questions & Answers

Motorola - One 5G Ace 2021 (Unlocked) 128GB Memory - Frosted Silver

Q: QuestionDoes this phone work on Consumer Cellular?

Q: QuestionDoes this model come with an eSim?

Q: QuestionIs the screen still glass?

Q: QuestionWhats the ram on this phone

Q: QuestionI received a MotorolaOneAce5gUW as a gift. I took it to TMobile to activate it on my account. One clerk says the UW means I can only use it on Verizon. Another said I can use it as long as the phone is unlocked. Can I use it? Will UW work well on Tmobile?

Q: QuestionI want to take this phone to the Philippines, will it work there with my prepaid sim? Also, my house internet is 3g or 4g, will it still work since the phone is 5g.

Q: QuestionIs Android 11 available yet for this phone and will Android 12 be available for it in the future?

Q: QuestionWha does unlocked mean?

Q: QuestionHi, is this phone eSIM eligible?

Q: QuestionDoes this phone have the capability of projecting to a larger monitor?

Q: QuestionDoes this phone have the Moto Actions (Like "chop" for flashlight and "flip" for camera), like the Moto Z and the G6?

Q: QuestionIt works in 4G area?

Q: QuestionCan pictures be stored on the SD card?

Q: Questionis this phone compatible with Mint Mobile, which used Verizon network?

Q: QuestionHi, I am just wondering is this phone compatible with Tracfone?

Q: QuestionDoes the screen flicker (utilize PWM) when you turn the brightness way down? To see the flicker you'll need to look at the screen through a camera.

Q: Questionis this wifi version 802.11 or 802.ax capable. is it wifi 6?

Q: Questionif i dropped my phone and screen cracked can i get some help is there a warrant for that

Q: QuestionI plan to travel to Europe next year. Do I need a voltage converter? Thanks.

Q: QuestionDual SIM ?

QuestionDoes this phone work on Consumer Cellular?

QuestionDoes this model come with an eSim?

QuestionIs the screen still glass?

QuestionWhats the ram on this phone

QuestionI received a MotorolaOneAce5gUW as a gift. I took it to TMobile to activate it on my account. One clerk says the UW means I can only use it on Verizon. Another said I can use it as long as the phone is unlocked. Can I use it? Will UW work well on Tmobile?

QuestionI want to take this phone to the Philippines, will it work there with my prepaid sim? Also, my house internet is 3g or 4g, will it still work since the phone is 5g.

QuestionIs Android 11 available yet for this phone and will Android 12 be available for it in the future?

QuestionWha does unlocked mean?

QuestionHi, is this phone eSIM eligible?

QuestionDoes this phone have the capability of projecting to a larger monitor?

QuestionDoes this phone have the Moto Actions (Like "chop" for flashlight and "flip" for camera), like the Moto Z and the G6?

QuestionIt works in 4G area?

QuestionCan pictures be stored on the SD card?

Questionis this phone compatible with Mint Mobile, which used Verizon network?

QuestionHi, I am just wondering is this phone compatible with Tracfone?

QuestionDoes the screen flicker (utilize PWM) when you turn the brightness way down? To see the flicker you'll need to look at the screen through a camera.

Questionis this wifi version 802.11 or 802.ax capable. is it wifi 6?

Questionif i dropped my phone and screen cracked can i get some help is there a warrant for that

QuestionI plan to travel to Europe next year. Do I need a voltage converter? Thanks.

QuestionDual SIM ?