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Hmmm....6 cups of white vinigar and press the clean button should take care of it. The red tab on the filter basket is just a reminder of when you changed the water filter. If that does not clear it try unplugging the unit for a few minutes and it should be okay.
Sorry, there was a problem. Please try again later.I suggest you call the manufacturer. The young lady who assisted me when I first purchased the coffee maker was very polite, helpful, professional and an easy person to speak with.
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