Questions & Answers

Q: QuestionCan you travel with this? Or once mounted you are unable to travel with the camera?

Asked 3 years ago by Anonymous.

• A:Answer The Nanit camera can easily be detached from the Wall Mount and used with the Nanit Multi-Stand for travel.

  Answered 3 years ago by Nanit Product Expert

  
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Q: QuestionWill this run on the background of your phone? Will it give you sound alerts even if the app isn’t running for instants at night? As in if the screen is locked, will this still run?

Asked 5 years ago by Rachel.

• A:Answer It will run in the background and will give you sound alerts even if app isn't running.

  Answered 5 years ago by H82CU

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Q: QuestionHi, Can this be used in Europe? ie voltage of 220? Thanks

Asked 6 years ago by Anonymous.

• A:Answer The camera plug is a standard USB A with a USB power adapter. You should be able to use a different USB power adapter / charger designed to be used in the country you are traveling to. It just needs an output similar to the original (5v with a current rating of at least 2000mA).

  Answered 6 years ago by MGoose

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Q: QuestionCan you use any USB-c charger for the nanit travel stand?

Asked 1 year ago by Bjohnson.

Q: QuestionHow do you charge camera so don't have to be plugged in at all times?

Asked 3 years ago by Meme.

Q: QuestionWhat does this use for night vision and is it visible to the baby? Infared, LED, etc? The light on our current camera is too bright.

Asked 4 years ago by Anonymous.

Q: QuestionIs this compatible with Alexa show? My husband wants a separate monitor so he doesn't have to use his phone constantly to see our daughter

Asked 4 years ago by Alexa.

• A:Answer Yes, The Nanit Camera is compatible with iOS, Android, Kindle Fire, and Echo Show devices.

  Answered 4 years ago by Nanit Product Expert

  
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Q: QuestionDoes this record when it alerts you of movement or sound?

Asked 4 years ago by Anonymous.

• A:Answer Yes, it records movements and sounds. You will be able to see the video in your motion notifications.

  Answered 4 years ago by Nanit Product Expert

  
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Q: QuestionWhat is the range of this device.

Asked 4 years ago by William.

• A:Answer The range depends on your Wi-Fi network strength. It doesn't use radio frequencies like other monitors. I believe Bluetooth is the backup if Wi-Fi is down.

  Answered 4 years ago by RyRyVerified Purchase

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Q: QuestionHas anyone checked to see what level of Electrical Magnetic energy this emits, or is it shielded?

Asked 5 years ago by Kat.

Q: QuestionDoes it use wifi?

Asked 5 years ago by Lastcall22.

• A:Answer Yes but there's also a backup mode that can connect directly to the camera if you lose connection to the internet.

  Answered 5 years ago by BBYEmployee

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Q: QuestionCan you buy and use multiple cameras?

Asked 5 years ago by kblake.

• A:Answer The Nanit app supports multiple paired cameras. If you have multiple Nanit cameras paired to your account, you can switch between them by tapping your child’s name at the top of the Live, Activity, and Nights tabs.

  Answered 5 years ago by Nanit Product Expert

  
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Q: QuestionDoes this product include the 1 year subscription that the manufacturer and amazon offer?

Asked 6 years ago by Andrew.

• A:Answer Yes, it does.

  Answered 5 years ago by ReubenVerified Purchase

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Q: QuestionDoes this product include the 1 year subscription that the manufacturer and amazon offer?

Asked 6 years ago by Maika.

• A:Answer Yes you receive a code when signing up through the app.

  Answered 5 years ago by BBYEmployee

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Q: QuestionDoes this have a wall mount or do you need to buy something separate in order to use it?

Asked 6 years ago by Melanie.

• A:Answer Yes, it has a mount that you install on the wall. Or you can purchase a separate mount that is standalone and you do not have to install

  Answered 6 years ago by JBR3Verified Purchase

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