Questions & Answers

Q: QuestionStates that it has been sent but have yet to receive anything. Is this an delay?

Asked 5 years ago by Kay.

• A:Answer Had same problem on more than one purchase!

  Answered 5 years ago by HeiD

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Q: QuestionWhat's the best for laptop mobile wifi

Asked 1 year ago by Anonymous.

• A:Answer Hi. This is Franz from Net10 Wireless. The $50 plan is good for your needs. To further assist you, please contact us via chat using this link https://www.net10wireless.com/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

  Answered 1 year ago by TracFone Wireless

  
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Q: QuestionI need to make calls to England, FROMUS (my old iphone can't). Can I buy an inexpensive unlocked phone& use the Net10 - $35 Unlimited 30-Day Prepaid Plan Plus $10 International Calling Credit Plan [Digital] on it? Which phones will work?

Asked 1 year ago by Puzzling.

Q: QuestionI purchased the Moto g stylus 2020 phone at Best buy, I really like the phone it's my 2nd Moto g. Works good on Net 10 but now I m told I need new Sim card. I purchased a new Sim card today at BB will that work for VOLTE upgrade?

Asked 3 years ago by PBinOP.

• A:Answer Hi. This is Ramel from NET10 Wireless. We're sorry for the inconvenience this may have caused you. To provide you the correct information, we have to check the SIM card and your account first. Please copy this link copy this link http://bit.ly/2lHoBuo and paste it on a new window to chat with us. We are open Mondays to Sundays from 08:00 AM to 11:45 PM EST. You can also text the word HELP to 611611. Have a great day.

  Answered 3 years ago by TracFone Wireless

  
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Q: QuestionWhat Net10 plans will work and not work with an iPhone? Of course the $50 unlimited works but what else? Can you buy the minutes package for an iPhone?

Asked 3 years ago by Wilsonhobbyshop.

• A:Answer Hi. This is Frank from NET10 Wireless. Unfortunately, Basic Phone service plans does not work with iPhone device or any Smartphones. It means that you cannot buy the minutes package for an iPhone. You can only add the Smartphone service plan to an iPhone and Smartphones. Thank you.

  Answered 3 years ago by TracFone Wireless

  
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Q: Questioncan i use this as a hotspot card on my phone to use on my computer

Asked 4 years ago by Anonymous.

• A:Answer Hi. This is Janet from NET10 Wireless. Yes, as long as your phone's technology is compatible with the Mobile Hotspot feature. Please be advised that Mobile Hotspot is not authorized with AT&T compatible SIMs (except iPhone devices). Should you have further queries or concerns, just chat with us at http://bit.ly/2lHoBuo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Have a nice day.

  Answered 4 years ago by TracFone Wireless

  
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Q: QuestionWill the nex-10 phone card compatable a unlocked ulefone x7 pro GSM global smartphone

Asked 4 years ago by Edwin.

• A:Answer Hi. This is Arianne from Net10 Wireless. Yes. It will be compatible as long as your phone is eligible for the Bring Your Own Phone (BYOP) program. To check for the phone's eligibility, you can visit our branded website or you can text BYOP to short code 611611. For further assistance, you can copy this link http://bit.ly/2lHoBuo and paste it on a new window. We are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.

  Answered 4 years ago by TracFone Wireless

  
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Q: QuestionIs there a Net10 unlimited service plan available for your flip phones?

Asked 5 years ago by Tlb.

This question was asked about the related product: Net10 - $25 Refill Code - Silver [Digital]

• A:Answer Hi. This is Cristy from NET10 Wireless. Yes, we have. For more information, please copy this link http://bit.ly/2lHoBuo and paste it on a new window to chat with us. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We will be happy to assist you.

  Answered 1 year ago by TracFone Wireless

  
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Q: QuestionI need a prepaid SIM card for up coming travel to Mexico. Will these prepaid SIM's work in Mexico?

Asked 3 years ago by Spike.

This question was asked about the related product: Net10 - $40 Unlimited 30-Day Plan Plus $20 International Calling Credit Plan (Email Delivery) - Blue [Digital]

• A:Answer Hi. This is Janet from NET10 Wireless. Unfortunately, none of our network SIM cards will work in Mexico. Our service does not support international roaming. You may check our coverage map through our website or by texting the keyword COVERAGE to 611611. Have a nice day.

  Answered 3 years ago by TracFone Wireless

  
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