A:AnswerRestarting your phone and the router may help resolve the issue. Depending on the phone you use, some phones work on 2.4 ghz. You may want to try connecting to Netgear instead of Netgear5G from the list in your wifi setting. Hope this helps.
A:AnswerI have the N600. Replaced my service providers modem with a Netgear modem and the N600 router. I have not had any issues with downloading/uploading speeds.
A:AnswerThis router is Dual band. Once you have it hooked up with your modem, in your phones setting under WIFi list you’ll see Netgear for 2.4 and Netgear5G for 5G. You can select either to connect to the internet.