A:AnswerI had a Dell desk top for 15 years. I'm not really computer savvy. I bought a Hewlett-Packard all-in-one from Best Buy and the agent not only set up the new machine, but migrated the Dell to the new machine. With the hard drive wiped clean, he disposed of the old Dell for me.
A:AnswerI was advised by the technician who installed my new computer to take the old computer into Best Buy and they will remove the hard drive from the computer. The install technician did not have the tools to do that.
A:AnswerGeek Squad will work on just about any consumer grade computer but going from an old fashioned large desktop computer to a laptop might be a challenge.
A:AnswerNotice of probable arrival time for an in home call can be variable. You might receive a change in timing or a Geek reassignment. Minutes or hours before your appointment. In store and in home service do not have the same sorts of arrangements.
A:AnswerWorth a try with Geek Squad. Good chance they could open up your old computer for the data. Talk to them about the problem to find out about in store help.
A:AnswerAbe you are out of luck. Many contacts who did not require passwords are now asking for them repeatedly and recommending changing passwords. It's a new world with
the contacts increasing time and cost for additional data records. At the same time some providers are broadening the scope of their offerings requiring more instruction and computer space. And a password on every contact.
