Questions & Answers

Q: QuestionHow does the Nex Playground connect to the TV?

• A:Answer The Nex Playground connects to your TV or projector with a simple HDMI connection.

Q: QuestionWhat is the maximum number of players that can play on the Nex Playground?

• A:Answer The Nex Playground allows up to 4 players to play simultaneously.

Q: QuestionHow many games come with the Nex Playground console?

• A:Answer The Nex Playground console comes with 5 games: Fruit Ninja, Starri, Whack-a-Mole, Go Keeper, and Party Fowl.

Q: QuestionWhat is the storage capacity of the Nex Playground?

• A:Answer The Nex Playground has a storage capacity of 64 gigabytes.

Q: QuestionDoes the Nex Playground require any controllers to play?

• A:Answer No, the Nex Playground does not require any controllers. It uses an AI-powered camera and motion learning system to track movements.

Q: QuestionIs the Nex Playground suitable for young children?

• A:Answer Yes, the Nex Playground is designed to be safe and appropriate for all ages. The content is free from ads, in-app purchases, and mature content. It is also kidSAFE+ COPPA certified.

Q: QuestionHow many places does this need to be plugged in? Does it plug into a wall outlet? Does it plug into your TV? How long is the cable that is included? Is there an "on/off" switch?

Asked 10 months ago by GiftGiver.

• A:Answer It plugs into the wall outlet and also your TV’s hdmi port. Currently there is only a “sleep” mode and a magnetic cover for the camera lens, no “off” switch. When plugged in, any button on the remote will trigger the system to wake up/ “turn on”. Not sure on exact length of the cable, but the Nintendo Switch power cord is compatible with it and seems to be about the same length.

  Answered 9 months ago by AmberB

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Q: QuestionDoes this use some form of the original Kinect system for its motion control?

Asked 7 months ago by luislast.

• A:Answer No, Nex Playground uses its own proprietary motion tracking technology, completely different from how Kinect works.

  Answered 6 months ago by nexplaygroundVerified Purchase

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Q: Questionwhat is nex, will four or five year old children understand it

Asked 8 months ago by Anonymous.

• A:Answer Yes, my 3 and 4 year old love it!

  Answered 7 months ago by JennDVerified Purchase

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Q: QuestionCan Nex be plugged in to a Promethean Board and work correctly?

Asked 9 months ago by Glady.

• A:Answer Hello Glady! Thank you for the question. The Nex Playground should work with the Promethean Board as long as there is an HDMI connection. However, please be sure to adjust the settings to reduce any input lag. Please reach out to [email protected] for any other questions and we would be happy to chat!

  Answered 9 months ago by NexPlayground

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Q: QuestionWill more games be available in future?

Asked 1 month ago by Carrie58.

Q: QuestionCan Nex be used with a computer monitor instead of a TV?

Asked 4 months ago by Jj77.

Q: QuestionWhat would be the right tv size ? I am planning to keep it on TV console thats 24 inch high. ? This nex playground is for my 5 year old ? Little worried that bigger TV too close for kids would be bad idea !

Asked 4 months ago by KayKay.

Q: Questionwhen stock available

Asked 6 months ago by hahsdc.

• A:Answer We're restocking as fast as we could, please check back again on Best Buy and join our Facebook Community for latest updates.

  Answered 6 months ago by NexPlaygroundVerified Purchase

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Q: QuestionDoes the Nex need a wifi connection or can this be used at a country home without?

Asked 7 months ago by Marry.

• A:Answer You do need internet to download the games and probably for updates. But after you download it the games are available for play you could probably do the download and then take it to a library once a month and update it and it would work perfectly

  Answered 5 months ago by KelliDVerified Purchase

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Q: QuestionHow do you purchase the games?

Asked 8 months ago by Tiffany.

• A:Answer You can buy the one-time Play Pass on Best Buy website or the auto-renewing Play Pass on Nex Playground's official website.

  Answered 6 months ago by nexplaygroundVerified Purchase

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Q: QuestionWhere can you purchase the tennis racket

Asked 9 months ago by Gail.

• A:Answer You don't need a tennis racquet to play the tennis game. Nex Playground can detect your body motions based on your movements.

  Answered 6 months ago by nexplaygroundVerified Purchase

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