Questions & Answers

Q: QuestionDoes the Nextbase Piqo 2K dash cam have a screen?

• A:Answer No, the Piqo 2K does not have a display screen, making it less distracting and more discreet in your vehicle.

Q: QuestionWhat is the field of view of this dash cam?

• A:Answer The Nextbase Piqo 2K dash cam has a 145-degree field of view.

Q: QuestionCan I start Witness Mode with my voice?

• A:Answer Yes, the video captions mention using a voice command to start Witness Mode.

Q: QuestionWhat is the video resolution of the Piqo 2K Dash Camera?

• A:Answer This dash cam records videos at a resolution of 2560 x 1440.

Q: QuestionHow do I adjust the camera angle on the Nextbase Piqo 2K?

• A:Answer You can adjust the camera angle using the Live View feature in the Nextbase App.

Q: QuestionDoes this dash cam offer any parking mode features?

• A:Answer Yes, the Piqo 2K has a Smart Parking feature that records any bumps or knocks while your car is parked and sends you an alert.

Q: QuestionCan I use voice commands with this dash camera?

• A:Answer Yes, the Piqo 2K has Nexy Voice Control, allowing you to start and stop recordings, control audio, and activate features like Witness Mode Lite with your voice.

Q: Question1. I bought two Piqo 2K cameras, can I use them both in one car? I want to monitor front and back, both being powered by separate power sources (I have a 12V socket in the trunk area). 2. Does the camera work in horizontal position?

Asked 5 months ago by Fauxnym.

• A:Answer Hello, Thank you for your questions! We’ve designed the camera to be used as a front camera, and while it is technically possible to use two cameras, we can’t guarantee functionality when used as a rear camera, nor do we recommend it. Additionally, the app allows you to link only one camera at a time, so it wouldn’t be possible to monitor both the front and back simultaneously through the app. The camera is specifically designed to be mounted vertically. If installed horizontally or upside down, it may struggle to dissipate the heat it generates efficiently, which could impact its performance and longevity. For the best results, we recommend following the vertical installation guidelines. If you have any further questions or need assistance, feel free to reach out! -The Nextbase Reviews Team

  Answered 5 months ago by Nextbase

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Q: Questioncan you mount this in lower corner of windshield state law does not allow behind rear view mirror, does it swivel on the base for adjustments

Asked 6 months ago by bob1.

• A:Answer Hello, Thank you for your inquiry! Yes, the base of the PIQO camera does swivel, allowing for flexible adjustments to ensure optimal positioning. This feature helps you set the camera at the best angle for your needs while staying within the guidelines of state law. If you have any more questions or need further assistance with installation, feel free to reach out!

  Answered 6 months ago by Nextbase

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Q: QuestionDoes it record inside the car

Asked 6 months ago by Bobby.

• A:Answer Hello Bobby, Thank you for your question! The Piqo only records from the front view. It does not have an interior-facing lens for recording inside the car. If you're looking for an interior camera, we offer other models that feature both front and rear or additional interior camera options. Let us know if you'd like more details! - The Nextbase Reviews Team

  Answered 6 months ago by Nextbase

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Q: QuestionCan you give voice instructions if audio is switched off?

Asked 4 months ago by Anonymous.

• A:Answer Hello, Yes, even if the audio is switched off, you can still use voice commands. Turning off audio means the camera won't record audio for the clip, but you can still initialize voice commands by saying "Hey Nexy," and the camera will start listening for your command. If you have any other questions, feel free to ask! -The Nextbase Reviews Team

  Answered 4 months ago by Nextbase

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Q: QuestionHello. Dash Cams aren't allowed on any part of the windshield in my state. Can the camera be attached to the dashboard and swiveled to get the optimal view of the road?

Asked 5 months ago by BigE.

• A:Answer Hello, Thank you for your question! For optimal performance and safety, this camera is designed specifically to be mounted on the windshield, as the angle and field of view are optimized for that position. It is not intended to be attached to the dashboard. We understand that regulations vary by state, and we recommend checking with local authorities to see if alternative mounting options are allowed in your area. If you have any other questions or need assistance with installation, feel free to reach out! -The Nextbase Reviews Team

  Answered 5 months ago by Nextbase

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Q: QuestionDoes this just records video or voice too? If it does record voice can it be turned off?

Asked 5 months ago by Pahca.

• A:Answer Hello, Great question! Yes, the dash cam does record both video and audio. However, if you prefer to turn off the audio recording, you can easily do so using the voice command feature at any time. Just give the command to disable the microphone, and it will stop recording audio while continuing to capture video. If you need any further assistance or have other questions, feel free to reach out—we’re here to help! -The Nextbase Reviews Team

  Answered 5 months ago by Nextbase

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Q: QuestionCan this camera function without a wifi connection?

Asked 5 months ago by LisaPh.

• A:Answer Hello Lisa, Thank you for your question, To clarify, the camera is designed to work independently without needing a constant Wi-Fi connection. It will turn on and record successfully, capturing all important moments. However, to review the footage, you’ll need to connect the camera to Wi-Fi to access the recorded files. We're here if you have any more questions or need further assistance. Thank you for being a valued customer! - The Nextbase Reviews Team

  Answered 5 months ago by Nextbase

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Q: QuestionWhat size memory can I add.

Asked 1 month ago by HonestGal.

• A:Answer Hi Ronnie, Thank you for your question! For the Piqo 2K, the maximum SD Card capacity is 256GB You can find our SD Cards here: https://nextbase.com/accessories-parts/ We recommend formatting it every 2-3 weeks. Let us know if you have any further questions! -The Nextbase reviews team

  Answered 1 month ago by Nextbase

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Q: Questioncan i plug in my battery pack?

Asked 1 month ago by joe.

• A:Answer Hello Joe, Thank you for your question! The only three power methods we recommend are: 1. The 12V power cable (supplied in the box) 2. An official Nextbase Hardwire Kit (sold separately).  3. An official Nextbase OBD power cable. Please avoid powering the camera win an external source as this could damage the device. Let us know if you have further questions! Kind regards, - The Nextbase Reviews Team

  Answered 1 month ago by Nextbase

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Q: QuestionCan you set it so that, it will automatically record everytime car is powered on (which I am assuming akin to automatically recording once plugged into USB-C connector)?

Asked 4 months ago by ggbb000.

• A:Answer Hello, Thank you for your great question! Yes, the camera is designed to automatically start recording when the vehicle is powered on, connected to the 12v cigarette power cable or through the Hardwire kit. This feature ensures that the camera begins recording as soon as the ignition is turned on and stops once the vehicle is powered off. Alternatively, if you prefer more control, you can also start and stop recording using voice commands for added convenience. We hope this helps, and if you have any other questions, please let us know, we're glad to help! -The Nextbase Reviews Team

  Answered 4 months ago by Nextbase

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Q: QuestionDoes this dash cam have to be plugged in the whole time to have power to it, or can charge it and use it?

Asked 5 months ago by Pablo.

• A:Answer Hello Pablo, Thank you for your question! Yes, the dash cam needs to be plugged into a constant power source in order to operate. It can be powered either through the 12V cigarette port cable provided with the camera or by using the hardwire kit (sold separately), which connects directly to your vehicle’s fuse box for continuous power, even when the engine is off. If you have any further questions or need assistance, feel free to reach out. We're here to help! -The Nextbase Reviews Team

  Answered 5 months ago by Nextbase

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Q: Question1. If I purchased 2 units for 2 vehicles, would they both be able to connect to the phone via App? 2. My 2018 Kia Sportage uses Android Auto wirelessly to connect to my Motorola Phone. Will there be any conflict? Thank You.

Asked 5 months ago by BEM1.

• A:Answer Hello, Thank you for your questions! The app is designed to connect to one camera at a time. However, you can absolutely use both cameras—simply unpair the first camera from the app before connecting the second one. This allows you to switch between cameras when needed. Regarding Android Auto, there should generally be no issue connecting your phone to both the dash cam and Android Auto. However, since both use Bluetooth, there is always a slight possibility of interference, as with any Bluetooth devices. If you encounter any issues, we recommend trying to disconnect one device temporarily to ensure smooth operation. We hope this helps, and if you have any further questions or need assistance, please don’t hesitate to reach out. We're always here to help! -The Nextbase Reviews Team

  Answered 5 months ago by Nextbase

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Q: QuestionWill Best Buy install this camera for free?

Asked 5 months ago by Anonymous.

• A:Answer Hello, Thank you for your question! We offer a variety of installation options for our dash cams, though these typically come with a fee. We recommend checking directly with the Best Buy store where you plan to purchase the camera to inquire about their specific installation services and any promotions they may have. If you need more details or assistance, don’t hesitate to reach out—we’re happy to help! -The Nextbase Reviews Team

  Answered 5 months ago by Nextbase

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