A:Answer I too, received no preorder bonus. I had an on-line chat with a rep, and they said no preorder bonus was listed, but gave me a number for some order fulfillment dept. They eventually told me they were passing my problem onto the preorder bonus, to get my code sent within 48 hours.
I think the first rep, on-line chat, read the product description, and, since it is after the preorder date, it no longer lists any preorder items. The phone call implied there was in fact a code. I am waiting to see if it actually comes in email.
This no-code problem seems to be common amongst many retailers, for the PS4 version.
Look up your order history, get the order number, and have an on-line chat with a rep. They will record the details and send you to a phone rep. This is best way to track down the missing code.