“When i open my app it says invalid token and to log on again. It will not let me do or see anything”
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I have a support ticket in on this and they still have not replied. I experience this each month. Nightowl app tokens expire each month and I have to log out and back in to get a new token to be able to view. It’s crap because I use long complex passwords on all things... no logical reason for them to force expires. Same issue exists in my iPhone, iPad and android tablet.
Sorry, there was a problem. Please try again later.I have found that about once a month I have to log into the Night Owl website to confirm ID or something, and get a new token. Once I do that, I can reset the doorbell without a problem.
Sorry, there was a problem. Please try again later.We are sorry to hear you are experiencing an issue with your Night Owl product. Unfortunately, the issue you are having requires troubleshooting by our technical support team. We do provide easy to access troubleshooting material on your products support page at https://support.nightowlsp.com/hc/en-us. If you need additional assistance, simply use the Contact Us link to reach our technical support team. Please ensure your device is running the latest software version to access phone support. We thank you for choosing Night Owl.
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