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Hello Gladys, We are sorry to hear that you are experienceing difficulty with your Ninja Coffee Bar®. We ask that you reach out to Ninja® Customer Care at 877-646-5288. Representatives are avilable Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET. Thanks, The Customer Support Team
Sorry, there was a problem. Please try again later.sounds like something is broken, may need to exchange it or contact ninja. when you turn the unit on it will say preheat and the longer you preheat it, the longer it should heat up for before you push the buttons.
Sorry, there was a problem. Please try again later.You must use the pre heat button before brewing your coffee .it only takes a few minutes.
Sorry, there was a problem. Please try again later.