Questions & Answers

Q: QuestionAre you to oil the basket with oil before air frying?

Asked 4 years ago by arly.

• A:Answer We would like to confirm that it is not mandatory to use oil when air frying. With that being said, you are able to use oil if you wish.

  Answered 4 years ago by Ninja Community Support

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Q: QuestionHas your Ninja Foodi Grill (AG301 model) lasted at least 2 years or more without any issues?

Asked 4 years ago by justMe.

• A:Answer I can't speak for the AG301 model because I haven't owned it that long, but I've had the Ninja Foodi all in one pressure cooker for about 2 years and it's still going strong. I've had other Ninja appliances, food processor, blender, and their durability has never been an issue to me.

  Answered 4 years ago by callmeageethVerified Purchase

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Q: QuestionCan you Air fry fresh, raw french fries in the Ninja foodie 5 ??

Asked 4 years ago by newNinja.

• A:Answer The Ninja Foodi Indoor Grill is able to cook fresh french fries.

  Answered 4 years ago by Ninja Community Support

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Q: QuestionDoes this grill make your food taste like it was cooked outside?

Asked 5 years ago by Deeduh.

• A:Answer Depends on what you mean. It’s pretty close to results on a gas grill, but nothing like charcoal.

  Answered 5 years ago by GonziVerified Purchase

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Q: QuestionDo you sell an item with pressure cooker, air fry, and indoor grill?

Asked 5 years ago by Lulu.

• A:Answer No

  Answered 5 years ago by AtdiamVerified Purchase

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Q: QuestionCan you cook rice in this cooker

Asked 5 years ago by Meme.

• A:Answer We would like to inform you that this machine has 5 cooking functions. They are Air Grill, Air Crisp, Roast, Bake, and Dehydrate. It is not designed to cook rice.

  Answered 5 years ago by Ninja Community Support

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Q: Questioncan you do instant pot type cooking like mashed potatoes?

Asked 5 years ago by nupester86.

• A:Answer We would like to inform you that this machine does not have a pressure cook function. This machine allows you to Air Grill, Air Crisp, Bake, Roast, and Dehydrate.

  Answered 5 years ago by Ninja Community Support

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Q: QuestionCan I add wood chips in foil and smoke food and still reduce smoke in house?

Asked 5 years ago by Roughnex.

• A:Answer We do not recommend adding wood to the Ninja® Foodi™ 5-in-1 Indoor Smokeless Air Fry Electric Grill.

  Answered 5 years ago by Ninja Community Support

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Q: QuestionI see the add but it does not say the size in the name why not sure maybe someone forgot to add it. here is the thing I know how big this is because I had to click on it to find out witch we should not have to do. so when placing an add online add size.

Asked 5 years ago by TheNatural77.

• A:Answer "Ninja Foodi 5-in-1 4-qt. Air Fryer, Roast, Bake, Dehydrate Indoor Electric Grill, 10" x 10", Black and Silver" - AD line? I'm not sure what I missed about the size of the cooking abilities. Those numbers - 4 quarts or 10 in by 10 in cooking surface translates into one whole chicken or a couple steaks or 4 to 6 pork chops depending on size and thickness. Hope that helps.

  Answered 5 years ago by PWW1

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Q: QuestionRE: Ninja Foodi Grill What accessories are included besides the grill itself? Specifically does it include the roasting rack, air fry basket, kabob skewers, vegetable trays, and griddle or anything else?

Asked 5 years ago by sparklechic.

• A:Answer We are happy to assist you with your inquiry. This model includes the 10" x 10" nonstick ceramic-coated grill grate, 4 qt nonstick ceramic-coated crisper basket, 6 qt nonstick ceramic-coated cooking pot, 15-recipe book, and cleaning brush. Additional accessories are available separately.

  Answered 5 years ago by Ninja Community Support

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Q: QuestionHow much does the Ninja 5 in 1 Foodi Grill weigh?

Asked 5 years ago by Djh.

• A:Answer Hello, We would like to inform you that the Ninja® Foodi™ 5-in-1 Indoor Smokeless Air Fry Electric Grill weighs approximately 20 pounds. We hope this information helps. The Customer Support Team

  Answered 5 years ago by Ninja Community Support

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Q: QuestionI have a counter top ninja foodi model AG300. The grease collector does not seem to be removable. If it is removable can u tell me how to remove it. If not removable how do I clean u grease

Asked 10 months ago by Zoiebaby.

Q: QuestionMy ninja foodi grill is no longer giving me the “flip now” message. How do I fix this?

Asked 1 year ago by Kat.

Q: QuestionMy Foodie came with a crisper plate not a crisper basket. Does it work the same?

Asked 1 year ago by DuLac.

• A:Answer Ninja - Foodi 5-in-1 Indoor Grill should have included a Foodi Indoor Grill Basket item# 105KY300. We’d like to look into your warranty options with you in order to best resolve your issue. The warranty options can be completed by phone at 1-800-365-0135. Please have your Ninja on hand at the time of your call. We are open Monday to Friday 9am - 9pm ET as well as Saturday 9am - 6pm ET.

  Answered 1 year ago by SharkNinja Product Expert

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Q: Questionhow do you clean the inside cover of this product ?

Asked 1 year ago by bobs.

• A:Answer A wet rag or paper towel with some soap works great if done after each cooking. If you wait to do it every several uses, it can get a little more baked on mess and requires some additional cleaning power.

  Answered 1 year ago by AndzillaVerified Purchase

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Q: QuestionDoes the sign for the smoker light up on the xl outdoor grill and smoker when in use?

Asked 1 year ago by Dummy.

Q: QuestionDors Bestbuy does price match

Asked 1 year ago by Kim.

Q: QuestionWhat material is the cooking basket and pot made of.

Asked 1 year ago by Anonymous.

• A:Answer The cooking pot, grill grate, and crisper basket are all nonstick and have a ceramic coating.

  Answered 1 year ago by SharkNinja Product Expert

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Q: QuestionDo you use alAlumin foil in the ninja

Asked 1 year ago by Anonymous.

• A:Answer I havent and probally wouldnt use parchment paper

  Answered 1 year ago by KarenW

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Q: QuestionWhere can I get all the instruction manuals?

Asked 1 year ago by Shelly.

• A:Answer The website where you can register the Ninja product at has the manual guides.

  Answered 1 year ago by KaraLVerified Purchase

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