Questions & Answers

Q: QuestionDoes the Nintendo Switch 2 support 4K resolution?

• A:Answer The dock supports 4K resolution when connected to a compatible TV.

Q: QuestionHow many players can play Mario Kart World on the same system?

• A:Answer Up to 4 players can play together on the same system.

Q: QuestionWhat is included in the Nintendo Switch 2 + Mario Kart World Bundle?

• A:Answer The bundle includes the Nintendo Switch 2 console, a full game download of Mario Kart World, Joy-Con 2 controllers (left in light blue, right in light red), AC adapter, USB-C charging cable, dock, Joy-Con 2 grip, Joy-Con 2 straps, and an ultra high-speed HDMI cable.

Q: QuestionWhat are the different ways to play on the Nintendo Switch 2?

• A:Answer The Nintendo Switch 2 offers three play modes: TV mode, Tabletop mode, and Handheld mode.

Q: QuestionCan I play my existing Nintendo Switch games on the new system?

• A:Answer Yes, the Nintendo Switch 2 plays compatible physical and digital Nintendo Switch games.

Q: QuestionWhat is GameChat and is it free?

• A:Answer GameChat lets you voice chat, share your game screen, and video chat with friends. It's free to use until March 31, 2026, after which a Nintendo Switch Online membership will be required.

Q: QuestionHow much internal storage does the new system have?

• A:Answer The Nintendo Switch 2 has 256GB of internal storage, a portion of which is used by the system.

Q: QuestionCan I use 12 month financing to pay for the preorder?

Asked 2 months ago by Jayme.

• A:Answer Yes, any Best Buy purchases with a subtotal above $300.00 USD can be financed for 12 months with no interest with the Best Buy Credit Card. Since this bundle is $500 USD subtoal, it can be financed. Same goes for the base system itself at $450 USD.

  Answered 2 months ago by RobertS

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Q: QuestionWhat is the quantity limit on this item going to be?

Asked 2 months ago by MrKong.

• A:Answer 1

  Answered 2 months ago by Andy

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Q: QuestionHow does pre-ordering work? Do you need to make a down payment or pay the full price upfront?

Asked 2 months ago by Manny.

• A:Answer Full payment. But from what other Customers and Best Buy Associates are saying, if you qualify for a Best Buy Credit Card, you can pay with that and get 12 months no interest IF YOU PAY IT OFF COMPLETELY within that 12 months.

  Answered 2 months ago by Anonymous

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Q: QuestionThe pre order for the switch 2 is today april 9th. how come i cant????

Asked 2 months ago by Dave.

• A:Answer As of April 9th, Nintendo has made no official statement on when preorders will begin for the United States. Preorders delays were announced on April 4th. The release date is still currently set for June 5th but with the current tariffs and negotiations, it maybe some time till an official date is set. Rumors state potential increase in cost for the systems but this is also not officially confirmed.

  Answered 2 months ago by vids

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Q: QuestionWill Total Tech Members get priority. I pay a lot money for it and hopefully this will be one of the benefits.

Asked 2 months ago by Polka22.

• A:Answer Total Tech was phased out over a year ago and is now called Best Buy Total. From what I've read My Best Buy Total no longer gets early preorders on anything and it's been removed from the benefits page. https://www.bestbuy.com/site/best-buy-membership/best-buy-membership-total/pcmcat1629315977983.c?id=pcmcat1629315977983

  Answered 2 months ago by Ireadthings

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Q: QuestionIf I chose to have the Switch 2 shipped to my house, when will I receive it?

Asked 1 month ago by DarthRhyan.

• A:Answer You should receive it on release day. But, because of high demand, delays are likely.

  Answered 1 month ago by Jokermain03

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Q: QuestionHow does it work if I'm already paying off a promotional balance (on best buy credit card) for something and I buy a Switch 2 with the 12 month financing on the same best buy credit card?

Asked 2 months ago by Logan208.

• A:Answer You can select on the card payment site which balance you want your payment applied to first.

  Answered 2 months ago by CobraSoldier82

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Q: QuestionIf we preorder this device, is it guaranteed that we can show up and receive a Switch 2 console on June 5, 2025? Or do we still need to camp out for hours on June 4 to ensure we get in early enough?

Asked 1 month ago by TuscanBandit.

• A:Answer if you're successful in preordering one and the option is available to pickup in store, you'll be able to get one when you go to the store because by preordering, that means you have one reserved for you. or at least thats been my experience in the past. once its ready, you should receive an email telling you that you can come pick it up.

  Answered 1 month ago by LunaGraves

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Q: Questioncan i use progressive finance to lease on pre-order

Asked 2 months ago by RodrigoR.

• A:Answer Yes, you can use Financing to Pre-Order this item whenever it is ready to be ordered. Stay up-to-date by signing up for the notifications for the Switch 2 when there is a date on when to Pre-Order.

  Answered 2 months ago by Anonymous

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Q: Questionthe game digital or physical?

Asked 2 months ago by guest.

• A:Answer Digital

  Answered 2 months ago by Anonymous

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Q: QuestionHow much space does Mario Kart World take up?

Asked 2 weeks ago by MarioKartWorldFan.

• A:Answer 21-23gb

  Answered 2 weeks ago by ElevenVerified Purchase

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Q: QuestionWill the dock have a built-in ethernet port?

Asked 1 month ago by Anonymous.

• A:Answer Yes, the Nintendo Switch 2 Dock will have a built-in ethernet port in the back, just like the Nintendo Switch 1 OLED Dock.

  Answered 1 month ago by RobertS

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Q: QuestionIs this backward compatible? Can I use Nintendo Switch Gen 1 games on it?

Asked 1 month ago by eperez.

• A:Answer 99% of Nintendo Switch 1 games are compatible with the Nintendo Switch 2.

  Answered 1 month ago by Jokermain03

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