Questions & Answers

Q: QuestionDo you sell the 2021 Nintendo switch? Is this a previous version? Thanks!

Asked 4 years ago by Newnintendo.

• A:Answer The V2 Nintendo Switch with the improved battery life has a model code that starts with HAD and a model number of HAC-001 (-01): -HADSKABAA for the model with the blue and red Joy-Con controllers -HADSKAAAA for the model with grey Joy-Con controllers The original Nintendo Switch models start with the letters HAC and a model number of HAC-001. As long as the specs section lists a model of "HAD" (vs "HAC") you know it's the newer version 2.

  Answered 4 years ago by Sarah

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Q: QuestionHow do you know if your buying the latest model console, or the older version ?

Asked 4 years ago by Brad.

This question was asked about the related product: Nintendo - Switch 32GB Console - Gray

• A:Answer Model codes: HADSKABAA for the model with the blue and red Joy-Con controllers, HADSKAAAA for the model with grey Joy-Con controllers. The old switch models start with HAC.

  Answered 4 years ago by Anonymous

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Q: Questionis this bb plan for this a replacment type plan if it stops working?

Asked 4 years ago by preorder.

• A:Answer Yes it is as long it's covered

  Answered 4 years ago by Car86

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Q: QuestionHello there. Sorry but I was wondering when this item is going to be in stock. If it’s not it’s alright. Hope you have a good rest of your day.

Asked 4 years ago by Jesus.

• A:Answer Best Buy staff doesn't answer questions here and STOCKING WILL VARY depending on where your store is. The STOCK IS RANDOM so just keep checking or call your local best buy for more info on stock dates. Also, best buy DOES NOT DO STOCK NOTIFICATIONS for when they receive stock but there are other third party websites you can sign up for if you want notifications on stocking. (caps for emphasis for people who don't read full answers and keep asking the same questions)

  Answered 4 years ago by Anonymous

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Q: QuestionDo you ship to Northern Mariana Islands, zip code is, Saipan MP 96950? Thank you!

Asked 4 years ago by Leni.

This question was asked about the related product: Nintendo - Switch 32GB Console - Gray

• A:Answer Any product will get delay any part of Mariana Island. Better order all your products necessary, 7.5 months before Christmas.

  Answered 1 year ago by MarioR

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Q: QuestionWhen is this Nintendo switch console coming back in stock?

Asked 4 years ago by Flower777.

• A:Answer For everyone asking this, Best Buy staff doesn't answer questions here and stocking will vary depending on where your store is. The stock is RANDOM so just keep checking or call your local best buy for more info on stock dates.

  Answered 4 years ago by Anonymous

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Q: QuestionThe specs say model number HADSKABAA. Does it also have the HAC-001(-01) model number on it? I want to make sure this is version 2.

Asked 4 years ago by mom.

• A:Answer this version 2 because of the case the old one i'm pretty sure got discontinued

  Answered 4 years ago by customer

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Q: QuestionDoes the package come with a dock thingy to connect with a TV AND a charger AND a hand controller to slide the red and blue controllers into for 300 dollars? is there any hidden prices?

Asked 4 years ago by Anonymous.

• A:Answer No hidden prices. And its does come with a dock and handheld controller for the joy con remotes. But only if your purchasing the Nintendo Switch. The Nintendo Switch Lite is only a portable gaming device. Not able to connect to the TV with a dock

  Answered 4 years ago by JonRails42

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Q: QuestionCan this be “hooked” up to play on TV?

Asked 4 years ago by Gladgal.

• A:Answer Yes, it can be connected to the TV via an HDMI cable through the dock. It can also be played as a handheld device. BUT, the switch lite can only be played as a handheld.

  Answered 4 years ago by Anonymous

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Q: QuestionWhat is the maximum speed you can charge the Nintendo Switch with? Will it take 100W? 60W? 30W? Can't seem to find this info anywhere.

Asked 4 years ago by Bill.

• A:Answer The max power draw rate was achieved using a 45W USB-C PD (15V/3A) charger spec. The max power draw rates are: Original Switch 18W, New Switch 18W, Switch Lite 13.5W Here is the website with charging and power usage information: https://switchchargers.com/how-nintendo-switch-charging-works/

  Answered 4 years ago by Anonymous

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Q: QuestionCan this system be set up to my TV

Asked 4 years ago by Tammi.

This question was asked about the related product: Nintendo - Switch 32GB Console - Gray

• A:Answer Yes, this version of the switch has the dock that connect via a HDMI cable to TV. Be advised that the Switch Lite at $100 less does not.

  Answered 4 years ago by Buyer

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Q: QuestionAre the games actual cartridges or do you have to be online to use them? We want to take it on a cruise, but wont have wifi.

Asked 4 years ago by SherBear.

• A:Answer The console has a cartridge slot for games but many games sell both cartridges and digital version. Depending on the game, wifi is not needed for most games. You'll have check the game before you buy. However it is safe to say a lot of single player games do not need internet. FYI, if you purchase a digital game, some games only require internet to initially download them but once saved on console, internet may not be required. Therefore once again, it depends on the game.

  Answered 4 years ago by Buyer

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Q: Questionis there a way to add like a 2 year warranty and dose this warranty protect joycon drift if it happens within the 2 years?

Asked 4 years ago by Bobby.

• A:Answer You may purchase the warranty at the time of purchase. However Nintendo themselves offer free service to repair or replace drifting joycons. Due to the current epidemic the Nintendo service has been put on hold until further notice. Check out https://en-americas-support.nintendo.com/ if you want.

  Answered 4 years ago by Buyer

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Q: QuestionWhen will it be restocked??

Asked 4 years ago by Hiii.

• A:Answer Check everyday it restocks randomly or call your local best buy. Your local best buy might be able to to tell you when they typically get their stocks. However, the pandemic is slowing down the process of making and shipping the switches so don't expect an exact answer because even Nintendo doesn't know exactly.

  Answered 4 years ago by Anonymous

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Q: QuestionThe screen on my Nintendo switch is broken and I bought it about a little less than a year ago and. I was wondering if there was a waranty on it. Thanks.

Asked 4 years ago by Gina.

• A:Answer If you purchased a warranty on it then yes. If you aren't sure, I recommend calling them so they can check your best buy account.

  Answered 4 years ago by Anonymous

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Q: QuestionHello Can You Please Tell Me When You Have Nintendo Switch 32GB Console And Neon Red/Neon Blue Thank You.

Asked 4 years ago by Anonymous.

• A:Answer It was in stock yesterday (Tuesday, 08/19/2020), I finally got to purchased my own. They should be showing up again little by little. Keep an eye out, it may restock again next week.

  Answered 4 years ago by Buyer

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Q: QuestionWhen do they restock I've been trying to get a Nintendo switch but they are always sold out

Asked 4 years ago by MrCosmo.

• A:Answer There is not a set restock time for these things, I was able to get mine at 2am at complete random. Check as much as possible and get ready to just hit add to cart.

  Answered 4 years ago by TrevorVerified Purchase

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Q: QuestionWhen will you have more Nintendo Switch?

Asked 4 years ago by Cortido.

• A:Answer Look into the app HotStock. I was able to buy one within hours. The app alerts you when any store gets any in stock. Best Buy seems to put about twenty in stock every couple of hours.

  Answered 4 years ago by Tiara

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Q: QuestionWhen will this be restock? I have hotstock downloaded and i’m checking but I was wondering when do they usually restock?

Asked 4 years ago by Restock.

This question was asked about the related product: Nintendo - Switch 32GB Console - Gray

• A:Answer Best advice Check daily Throughout the day!! That’s how I got mine The struggle is real!!!

  Answered 4 years ago by AiRiKA559

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Q: QuestionWill there be a re stock in 2020 July?

Asked 4 years ago by Blaise.

• A:Answer They tend to restock daily.. ive noticed usually in the morning around 11z

  Answered 4 years ago by OskycruzVerified Purchase

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