Questions & Answers

Name: Nixplay - Smart Photo Frame 13.3-inch - Black
Brand: Nixplay
SKU: 6416658
Price: 90.99 USD
Rating: 4.8 (41 reviews)

Nixplay - Smart Photo Frame 13.3-inch - Black

Model:: W13D; |
SKU:: 6416658

User rating, 4.8 out of 5 stars with 41 reviews.

Highly rated by customers for:

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QuestionWhat is the pixel ratio? Is it the 4:30 ratio?
Asked 4 years ago by MelB.
- Answer Thanks so much for your question. 4:3 aspect ratio auto adjusts to portrait or landscape placement.
  Answered 4 years ago by Nixplaysupport
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QuestionIs the frame dual voltage (100-240v)?
Asked 4 years ago by MPabes.
- Answer Thanks for your question. Yes the power supply has an input voltage of 100-240. You will need the correct wall adaptor for the country where you are using the frame.
  Answered 4 years ago by Nixplaysupport
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QuestionHow long is the power cable? Is it possible to extend it with a simple usb extension cable?
Asked 4 years ago by prof2000.
- Answer Thanks so much for your question. Unfortunately that isn't possible since we use an ac power adaptor for our fames. Another solution would be an extension cord.
  Answered 4 years ago by Nixplaysupport
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Questionhow many pictures can you upload at the same time
Asked 4 years ago by spope.
- Answer If you are uploading on Nixplay website, there is no limit. If you are uploading on Nixplay Mobile App, you can upload up to 100 photos at a time.
  Answered 1 year ago by Nixplaysupport
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QuestionIs this larger screen model of NixPlay also capable of playing 15 second or smaller video clips? It isn't listed in the features and I know that the smaller 10.1 screen version can.
Asked 4 years ago by ScoobyDoo.
- Answer Yes, it sure is. All Nixplay frames are able to play video.
  Answered 4 years ago by Nixplaysupport
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QuestionI want to give this to my elderly father in an assisted living home so that the children can upload photos from all over the country and he can watch them without doing anything himself. Is this how it can work? They will just automatically cycle in?
Asked 4 years ago by Sally.
- Answer Hi. Yes, that is how it can work. You leave the frame turn on in the home, assign a specific playlist to it. Then anyone in the family can either email to that frame or add to a 'Shared Playlist' which requires the Nixplay app, but anyone can download and use, even if they don't have a frame. Any photos sent will instantly appear on the frame.
  Answered 4 years ago by Nixplaysupport
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QuestionWhy is it considered "Smart"? What smart features does it have to be this expensive?
Asked 4 years ago by Yaya.
- Answer Nixplay works with other smart devices, such as Alexa and Google Assistant. Further, they have a smarter finish in design also: Nixplay Smart Photo Frames are also wall-mountable, allowing for a smarter finish. They also have an improved cable stand, which now attaches at the centre of the frame rear for greater stability.
  Answered 4 years ago by Nixplaysupport
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QuestionDoes this have auto rotation of the pictures?
Asked 4 years ago by Nana.
- Answer Yes. The frame should detect the correct orientation of the photo. If you physically rotate the frame also, the picture will rotate accordingly.
  Answered 4 years ago by Nixplaysupport
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QuestionCan photos be directly downloaded onto this from your iphone?
Asked 4 years ago by Buck.
- Answer Yes, no problem. Just get the Nixplay app, and you're good to go.
  Answered 4 years ago by Nixplaysupport
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QuestionWill this frame display the file name of the picture so i can identify who is in the picture for those viewing it?
Asked 3 years ago by Jen.
- Answer The Nixplay Frame will not display the file name of the pictures. However, you can add captions to photos that will be displayed together with the photos on the Nixplay frame.
  Answered 3 years ago by Nixplaysupport
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Showing 21-30 of 30 questions

Questions & Answers

Nixplay - Smart Photo Frame 13.3-inch - Black

Q: QuestionWhat is the pixel ratio? Is it the 4:30 ratio?

Q: QuestionIs the frame dual voltage (100-240v)?

Q: QuestionHow long is the power cable? Is it possible to extend it with a simple usb extension cable?

Q: Questionhow many pictures can you upload at the same time

Q: QuestionIs this larger screen model of NixPlay also capable of playing 15 second or smaller video clips? It isn't listed in the features and I know that the smaller 10.1 screen version can.

Q: QuestionI want to give this to my elderly father in an assisted living home so that the children can upload photos from all over the country and he can watch them without doing anything himself. Is this how it can work? They will just automatically cycle in?

Q: QuestionWhy is it considered "Smart"? What smart features does it have to be this expensive?

Q: QuestionDoes this have auto rotation of the pictures?

Q: QuestionCan photos be directly downloaded onto this from your iphone?

Q: QuestionWill this frame display the file name of the picture so i can identify who is in the picture for those viewing it?

QuestionWhat is the pixel ratio? Is it the 4:30 ratio?

QuestionIs the frame dual voltage (100-240v)?

QuestionHow long is the power cable? Is it possible to extend it with a simple usb extension cable?

Questionhow many pictures can you upload at the same time

QuestionIs this larger screen model of NixPlay also capable of playing 15 second or smaller video clips? It isn't listed in the features and I know that the smaller 10.1 screen version can.

QuestionI want to give this to my elderly father in an assisted living home so that the children can upload photos from all over the country and he can watch them without doing anything himself. Is this how it can work? They will just automatically cycle in?

QuestionWhy is it considered "Smart"? What smart features does it have to be this expensive?

QuestionDoes this have auto rotation of the pictures?

QuestionCan photos be directly downloaded onto this from your iphone?

QuestionWill this frame display the file name of the picture so i can identify who is in the picture for those viewing it?