“I bought this but received no Ifit card. I thought it was included but now support chat tells me I need to contact customer support by phone. Is it included or now?”
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1-7 of 7 Answers
I called the main office at 1888-237-8289 and asked for the ifit coach activation code. Ask to speak to someone in digital downloads. I received the code via email within a couple hours.
Sorry, there was a problem. Please try again later.We just bought one and it also didn’t have the card. I called ifit customer service and they provided me with a code over the phone to activate my membership.
Sorry, there was a problem. Please try again later.I spoke with someone with iFit Chat... and here was what they told me... 1. Locate the "iFit Sync" or "Bluetooth" button on your machine 2. When the display is powered on and says "Hello" press and hold that "Bluetooth" or "iFit Sync" button for a full 30 seconds or until you hear a double beep and the display changes to all 0's 3. Done! Once your machine displays all 0's you are ready to work out!
Sorry, there was a problem. Please try again later.Same thing happened to me. They insisted that there is a card in the box. There was nothing to be found.
Sorry, there was a problem. Please try again later.My ProForm had no activation card either. Called and spoke to their activation department. Will send email within 24-48 hours with code.
Sorry, there was a problem. Please try again later.Same thing happened to me. Called iFit and they added the 1 year membership to my iFit account immediately. So much smoother than calling Best Buy and being transferred 3 times.
Sorry, there was a problem. Please try again later.bestbuy was no help. I called customer service digital downloads. They say it came with a card. No it did not. They will not provide me with a code to access what I paid for $1600.00. Yet I can still return because of all this trouble.
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