Questions & Answers

Q: QuestionWhen looking at Best Buy’s guide on how the download works, it says their platform doesn’t work on tablets. So how can I get the protection on my iPad?

Asked 4 years ago by Beachygal.

• A:Answer It does work on tablets I have it on mine

  Answered 1 year ago by JaniceDVerified Purchase

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Q: QuestionWhy when i bought this did it give me an error message when i tryed to install it, pretty dissapointing. How do i fix this?

Asked 5 years ago by bigl.

Q: QuestionI pay $27 a month or just pay once for a year.

Asked 5 years ago by Bob.

Q: QuestionCan this anti virus software be used on a Google Chromebook Go that is not receiving updates anymore?

Asked 5 years ago by Helen.

• A:Answer No, because the Chromebook uses Google Chrome as its operating system (OS), and this antivirus software on works on computers with Windows OS, Mac OS, or Android OS. A work-around that might be safe is to go on the internet as "guest" rather than using your own account, and be VERY careful that you visit only websites that you are confident are safe. Hope this helps, and that you can continue to use your "old" Chromebook. I have an old Chromebook, and use it when we travel just to check email and to surf the web. It has NOTHING stored on it like banking or credit card information.

  Answered 5 years ago by Papi

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Q: QuestionIf I buy this 5 devices for 1 year. Can I use it on 1 device for 5 years instead?

Asked 5 years ago by Anonymous.

• A:Answer No, it is an annual subscription from the date of purchase.

  Answered 5 years ago by LongtimeCustomer

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Q: QuestionIf i buy 2 Nortons 360 deluxe, can i use one for this year and use the other one next year?

Asked 4 years ago by Diego.

• A:Answer No. You can get a 2 year subscription, but only through Norton. It's less than a 1 year subscriptions, bought 2 years in a row. But it may not be less than a 1 year subscription, bought 2 years in a row, from BestBuy.

  Answered 4 years ago by Luv24Roses

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